Barracuda and TitanHQ were some products my company had evaluated in the past, but we chose Fortinet FortiMail Cloud over others since Fortinet was available at a comparatively better price.

We used to have Sophos, we used to have Websense, we used to have Symantec, and we used to have Microsoft Exchange Edge. These are from my personal experience, not from the company I'm working with. But in a way drawing from past experience is evaluation.  

Unfortunately, we don't have Exchange here, so we not going to be able to benefit from the Exchange Edge. Here, in this company, we worked with three products: Websense by Forcepoint, Sophos Email Filter and then FortiMail. The throwback with Sophos is that it had a huge problem with spam. It was not able to handle and identify all the spam. We had many problems with that. Websense at that time we were using it was a good solution, but it required a lot of administration time. Every day you had to take around two hours just to filter emails. I didn't have the option to take that kind of time with administration.  

We moved from Websense to Sophos to save the administration time. FortiMail was not an option at that time because it was not as good as it is now. Sophos was good for us at first. But as email security technology improved, they were left behind. They didn't work on their development and we had a lot of problems with their support. At one point, we were left for one whole week without an email filtering solution because the Sophos support did not call us or get back to us on an issue we were having. I don't know why that was. In response to their failure to return our call, I went directly to FortiMail. Within a couple of days, we had the systems up and running. We got a three-month free subscription just to work with all the configuration stuff and after that, we had a yearly license renewal.  

We made other comparisons with other solutions. We chose FortiMail because we could implement it with FortiGate and FortiAnalyzer so that we could use only one brand for security.

We also evaluated IronPort from Cisco. There's an email security solution from Cisco.

This solution is used for IT. We made a technical evaluation between two or three products. We looked at their messaging, or mail service. IT made the decision that FortiGate is the best company in my country, in terms of the amount of reference and support it has. This is the company that provides the most support in Jordan. Other products have support really in Dubai only. FortiGate is more distributed in Jordan.

We did not put serious thought into solutions by other vendors because after looking at Fortinet, we found that it was quite simple, good, and full of features.