Lots of integrations
CEO at a tech services company with 51-200 employees
Amazing platform, poor customer service
What is most valuable?
For how long have I used the solution?
1 year
What do I think about the stability of the solution?
I had an issue recently where my site was down intermittently for unknown reasons. I posted a ticket and 5 days have gone by without any resolution. I'm surprised at this total lack of customer service.
How are customer service and support?
Customer Service:
So far very very poor. I'm considering switching to another platform for only this reason. How can a startup scale a business with such poor support. 5+ days no response to a valid ticket!
Technical Support:Horrible because they take forever to respond. Days with no response.
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PaaS Clouds
April 2024
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How was the initial setup?
The setup was pretty good.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineer at a computer software company with 51-200 employees
Easy Postgres Backup/Restore from Heroku with PGBackups and Rake
Most of my projects lately have been deployed on Heroku. They’ve developed a really nice set of tools to get your Rails (and other) apps from a git repo out into the world. They do really smart things regarding database connections to make things easy to push live. If you follow the standard setup, you’ll be running on Postgres hosted at Heroku.
Often, we want to take data that may be out on a live app (staging or production level) and setup a development machine to have that data. For complex data models and complex data setups, this can be the only way to debug issues that may not have been covered by standard unit/integration tests. With PGBackups, a heroku add-on, and a couple small Rake tasks, this is a snap.
Read the rest of this post here:
http://rcode5.wordpress.com/2013/06/30/easy-postgres-backuprestore-from-heroku-with-pgbackups-and-rake/
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
PaaS Clouds
April 2024
Find out what your peers are saying about Heroku, Microsoft, Google and others in PaaS Clouds. Updated: April 2024.
770,394 professionals have used our research since 2012.
VP of Development at a tech company with 51-200 employees
Easy and fast, but slow restart and pricey.
Valuable Features:
easy
fast
fun
extendable
Room for Improvement:
slow restart on servers
pricy for big operation
doesn't have a lot of experience with big big customers
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: April 2024
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