I did a deep dive with a couple of Inflectra's tools, which consisted of not only automation tools but also a test management tool called Rapise, which was a decent tool that was lacking in a few features since some requirements that companies have couldn't be met with it.

During the evaluation phase of Inflectra Rapise, I realized that it doesn't work well if your business deals with government entities. Inflectra Rapise does not work with government security setup. Government IT systems continuously crashed Inflectra Rapise, and it wasn't allowed to be fully launched or utilized. Inflectra Rapise doesn't work with SAP GUI at all. The tool works with SAP S/4HANA or SAP Fiori, meaning you would have to have the aforementioned SAP products installed if you want to work with Inflectra Rapise and the original SAP GUI version, which a lot of clients use. The tool is ineffective as it doesn't work with SAP GUI, and Inflectra doesn't even address the issue.

Inflectra Rapise needs to make sure it works in today's environment because of all the cyber concerns, which are the top concerns in almost all of the large companies, where tools for help are put in place, and unfortunately, such tools most of the time cause the automation tools to not work. Inflectra Rapise needs to put up with the security settings of the current time and basically expand the tool to utilize more technologies.

I rate the overall tool a four out of ten.

We generally have 100 users of Inflectra Rapise. While I don't recall exactly which version we use, I know it to be the latest one, both as concerns Inflectra Rapise and the Spira team.

We have a contract which Inflectra Rapise support and it is excellent. That is the driving force for continuing to use Spira and Inflectra Rapise and we are really provided with the guidelines and the support for operations.

When it comes to the support contract, we have it in production and, no more than two months after announcing it's availability, new functionalities beyond the last version are made available, even though we do not consider this period to be short. 

The Spira team is cloud-based and Inflectra Rapise is on-premises.

While my work history primarily focuses on IT in a variety of positions, I have also worked in development, as an IT manager, and I am currently in charge of PI. However, I have an economic background from my studies at university. I have always kept an eye on the cost-benefit balance. Overall, I feel Inflectra Rapise to be a good business tool, as it provides a good balance between the costs and the benefits.

We don't even feel the need for retaining an expert since, if someone leaves the company, we can utilize Inflectra training, documentation and support by way of a replacement. This is relevant and covers most values in Latin America, as a person may work for the company in one month and be gone by the next. 

From talks I have had with people who have left the company about other tools they have utilized, even for open source software or small licensing costs such as those of Kafka or EHP, they contemplate the benefits of Inflectra Rapise's features when making an evaluation. 

I would rate it a nine out of ten. 

Ideally, you should use Rapise with Spira Team which can be used as a version control system and also repository for automated tests. Keep Mobile/Web/Desktop Tests separate Also, make sure all the common functions are managed separately in User functions and call them in your tests using parameters. Make sure that the manual test functionality in Rapise so that all non-automated tests can also be executed as part of the suite.

Record Playback is good but can make things complex when there are dynamic object, so I would suggest learning the objects manually and creating your tests using drag and drop approach. Make use of command line execution so that it can be integrated using any continuous integration tool. Make use of JIRA integration tool – Though the integration is kind of duplication and sync but it works ifthe JIRA is your main defect tracking system

We're partners with Inflectra.

I'd rate the solution seven out of ten. The compatibility needs to be improved. If it was, I'd rate it a bit higher.

I'd recommend the solution. Writing the scripts etc. is very difficult, but we can increase the availability quite well. There is definitely a minimum skill set required in order to use the solution. It's good to hire someone that knows a bit about the solution to make it easier to implement it. Even so, for us at least, the maintenance has been challenging.

Rapise is a good automation tool that's easy to use and learn, and you can share scripts as a team, which is very helpful.

You should use it for automating because it is user-friendly.