Lenovo ThinkSystem Rack Servers Room for Improvement

Adalberto Giaretta - PeerSpot reviewer
Technology director at Infodive Representações e Serviços ltda

I do not have any notes for improvements. 

The solution does not need any additional features. 

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Jesse_B - PeerSpot reviewer
Manager of networks and infrastructure at a government with 5,001-10,000 employees

The RAID Management and the RAID Configuration tools need to be improved. The RAID infrastructure needs some work. The RAID, MegaRAID, and Software RAID don't always hold the configurations. I have had multiple instances where I had to rebuild the server due to the RAID Configuration not holding. The RAID, the MegaRAID infrastructure need to improve.

Local technical support could be better.

The product should have out-of-plan management and be more reliable with controllers while offering better management features for the configuration and drivers.

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Mike Bellemans - PeerSpot reviewer
Project manager at Sopraco NV

Performance and scalability-wise, there are certain areas where the product lacks and needs improvement as it does not provide a lot of fancy features presently. In general, it is a normal product that is good enough for our company.

For the time being, my company does not need any extra features.

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Buyer's Guide
Lenovo ThinkSystem Rack Servers
March 2024
Learn what your peers think about Lenovo ThinkSystem Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.
Getachew Zeleke - PeerSpot reviewer
Senior Custormer Engineer at Afcor PLC

The installation could be better. Most Africans install to SR650, or medium servers. Then there is something that connects it, typically Windows servers.

There are other solutions that are less expensive. 

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AC
Information Technology Officer II at Provincial Government of Cavite

They should improve the solution's pricing. It is expensive compared to vendors offering the exact specifications.

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Georges FONGANG - PeerSpot reviewer
IT Specialist at a aerospace/defense firm with 1-10 employees

I have not seen any weaknesses while using the solution, and my company has been using the solution for more than five years now. My company doesn't face any real issues with the solution, and only sometimes there is a minor issue making the solution overall stable for us.

The price of Lenovo ThinkSystem Rack Servers is higher compared to its competitors. I would like to see a lower price for the product in the future.

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MS
IT Manager at Post Modern

Upgrading firmware is easier in Dell than in Lenovo.

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AG
Service manager at a computer software company with 1-10 employees

To be frank, the technical support from Lenovo's team needs improvement. There seems to be a lack of support, and it is important for Lenovo to address this issue.

I believe that it is important to provide more details about the issue. Sometimes, we have noticed that our workloads are not performing well due to server issues. It would be helpful to have a dashboard to identify these issues and explain why the server is not performing well. This is because the cause of the issue may vary depending on the application and process being used. For instance, customers have complained that after implementing a new server, the workloads are not performing as they did before. A dashboard that can identify these issues and provide relevant information can help address these concerns. In real-time, we should get an application to monitor the CPU, RAM, and hard disk. Though Lenovo offers XClarity software to its users, it just predicts the failures and does analyze the hardware. I believe a dashboard similar to the one in a car is necessary for real-time monitoring, including performance monitoring metrics. It would be helpful if the dashboard could indicate any potential issues in advance, just like how the lights in a car glow to indicate a fault area.

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Kiran Syam - PeerSpot reviewer
Server and cloud infrastructure at a consultancy with 1,001-5,000 employees

Lenovo ThinkSystem Rack Servers availability could improve. We have been waiting two months for one server.

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Getachew Zeleke - PeerSpot reviewer
Senior Custormer Engineer at Afcor PLC

I would like the solution to be improved by having more advanced utilities. 

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OM
System Administrator at a manufacturing company with 10,001+ employees

From my perspective, from my case usage, I wouldn't say that I have seen a lot of space for a general upgrade of the system. The technology is constantly developing. It's just a matter of the client or customer getting the most high-end service for a long period of time — for example, one or two years. In three years, this technology will be old and there will be new technology available. Presently, I wouldn't say that there is space for much improvement on the current servers.

Technology is developing continuously. We are getting new high-end drives and so on. Technology development does not simply stop in its tracks, waiting until you adopt that server right now — in three to five years, it will be obsolete. You will be still able to buy some hardware in order to upgrade it because the platform itself is universal, but it's up to you whether you buy something old or something new and upgrade it.

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Michael Alward - PeerSpot reviewer
Corporate Sales Consultant at Clear Concepts

Lenovo ThinkSystem Rack Servers could improve the availability of their solution. The supply chain is severely broken, we've had to wait many months for component parts to a system time after time. The availability of discs and raid controllers has been difficult lately.

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RN
IT/OT Project Manager and IT/OT Architect at a energy/utilities company with 1,001-5,000 employees

The management troubles us a bit. We also had some issues getting VMware to run on the Lenovo servers. We were told to go to HP but we stuck with Lenovo. 

I would like to see the management port improved. We do use XClarity, which is from Lenovo, but it still needs an upgrade. It is difficult to work with and it would be beneficial for Lenovo to improve this.

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RR
Assistant VP, Information Technology at a insurance company with 1,001-5,000 employees

The power consumption needs to be optimized in Lenovo. We also used Dell and find that is the case there as well. Though it has been optimized, we find it is still lacking for our conventions.

The solution could lower its costs a bit to make it more competitive with, for example, Dell. 

Lenovo needs to modernize its components. 

They should be using proprietary products rather than getting third-party products for remote sensing or security deployed on their rack servers.

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AA
CTO at Caja Paita

It should have tools for integration with the cloud. We should be able to transmit data from our on-premises server to the servers in the cloud.

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TD
CIO at a tech services company with 201-500 employees

Improvements could be made in the network cards, particularly by offering options for higher-speed cards beyond the current 10 GB. Upgrading to faster network cards would enhance performance and meet the demand for increased network speeds.

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MW
Lecturer at HSLU

It is quite an expensive product. Its price can be improved.

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MW
Lecturer at HSLU

There are so many features, it's difficult to even use them all. Therefore, I don't believe there are any features that are lacking.

From our side, our budgets are really not there. The availability of cash is a little bit limited. We buy as much as we can, If it was less expensive, we could buy more.  

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FB
CEO at a tech vendor with 11-50 employees

HP has a riser inside, but Lenovo does not have a riser. It would be good to have a riser with Lenovo. The GUI of the system is really bad. HP has a very good UI for smart memories and everything inside, but in Lenovo, we have a black-and-white UI.

HP right now manufactures a server with scalable SP1 and SP2 on a single machine, which is not the case with Lenovo. They are changing the machine. For SP 1, there is one server, and for SP2, there is another server, which is really bad. In HP, we can use two models of processors in a single case. Lenovo should also be improved to have SP1 and SP2 scalable processors simultaneously on a single machine. They should not release another machine. This issue is also there in H3650 severs. They are all inside, but only V3 CPU or only v4 CPU can work, whereas, in HBG9, we can deploy V3 and V4 simultaneously.

Lenovo also needs to advertise more because I can't see advertisements anywhere. 

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it_user652965 - PeerSpot reviewer
Manager Technology Services - Data Center at PTCL.Official

IBM hardware takes time for building/assembling. Also, the firmware update process takes too much time as compared to the other vendors like Dell.

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SR
Pre-sale and Post-sale Engineer at a reseller with 201-500 employees

Its price could be better. Its price is sometimes an issue for our clients.

XClarity Controller is a very good feature, and Lenovo should include the XClarity Controller license without any additional cost. It should be integrated within the product.

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NN
Technical support at SECURADO

The performance of the solution could be better.

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EM
Technical Department at a construction company with 11-50 employees

Lenovo ThinkSystem Rack Servers does a very good job. However, what could be improved can be their Configurator because it's very bulky and it sometimes gives logical errors.

The dashboard and customization can improve.

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it_user863400 - PeerSpot reviewer
Coordenador de TI at PLANTI CENTER

To date, we have not seen any need for improvements.

Throughout the use of the product, special needs will arise which may require a global need.

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it_user204816 - PeerSpot reviewer
Senior Cloud Consultant in CSIRO at a tech services company with 51-200 employees

I would like to see an automatic call home feature for IMM2.

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Buyer's Guide
Lenovo ThinkSystem Rack Servers
March 2024
Learn what your peers think about Lenovo ThinkSystem Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.