We are using Azure API Management as a platform. We have a ServiceNow instance. We connect it to the internet to have an internal connection network through on-premises systems. Here, we need to expose our APIs to security. So we take the help of Azure API Management for security purposes. Also, we can use dashboards to get information about API requests.

This is a One Place solution for the majority of needs in an IT and Software development environment.

We are actually partners. We built our product on top of APM and provide it to our customers.

If I want to expose API endpoints to clients, we use this solution. 

It is enabling two things. First it is helping our customers get on the path of application modernization and be on the digital journey.  Secondly, it is enabling them to provide a better customer experience and adoption with their end consumers. 

The consumers have easy access to information than before (when it was EDI based processing).  Consumers had to reach to their IT for any new changes and integrate and/or had to download/email/phone to access/process the transaction with their customers.  Now it can be well integrated into their portal applications and/or integrated directly into their applications through API management, which makes them more digitally connected and better user experience.

We had all our Saas applications on the cloud, so it's easier to centralize everything in Azure, including configuration and maintenance. There's also no need to get another portal for maintenance on additional things, so we can monitor the issue directly.

Using an API management tool was new for us and it's definitely brought us a lot of value since implementation.

It is a simple and effective way to enable micro-services architecture. The Standard Tier is cost effective.

Internally, we use this product to give our employees a catalog of all the APIs that we implemented over the years. They get detailed documentation on how to use those APIs and can develop their own solutions on top.

We were securely able to offer services to external third parties to securely consume within a relatively short amount of time.

- Being a PaaS component it helped reducing maintance efforts
- Homogenous solution for information exchange between internal and external stakeholders