MindTouch Room for Improvement

George Eckel
Principal Writer & User Experience Design at a tech company with 201-500 employees
* Workflow: There are status indicators that imply draft -> finished, but they don’t really work that way. * Better support for the contextual hiding of content. Right now, the only filters are pro and non-pro. The user should be able to create filters to hide or not hide content. * Can’t use a third-party link checker because MT creates dummy pages if they don’t exist for the link’s target. Instead of returning a 404, you get a bogus page and no broken link notifications. MT is coming out with a linkchecker for the MT Responsive product, which might resolve this issue. * To be specific, the right hand rail of MT has a means of marking a doc called, “Stage,” as shown. Stages include draft, review, and final. The naïve understanding I had of them initially is that the stages related to publication, i.e., something marked “draft” would not be published until “reviewed” and then classified as “final.” This would be a wonderful workflow that mimicks, for example, Pull Requests in Git. However, Stage labels do nothing. They simply label the page with the Stage name. So, “draft” documents appear just as pages marked “final” and “obsolete.” So, I think this is a missed opportunity. I believe MT is trying to create this kind of functionality in the latest version of MT Responsive. Still, the Stage tag is a no-op. * In addition, advanced authoring tools, such as XMetal and oXygen, enable the author to tag a sentence, paragraph, section, or chapter for the purpose of displaying/hiding that text. This is called conditional text. You can configure whether or not that conditional text appears in the document. For example, you might have an expert’s and beginner’s version of the same document. Rather than having two documents, you have one with conditional text. The beginner’s version does a lot more hand holding. For the beginner, you’d “turn on” the conditional text. For the expert, you’d “turn off” the conditional text. MT’s conditional text is limited to two tags. I believe they’re “pro” and “non-pro.” Something like that. These tags relate to the reader’s classification that’s in their MT user profile. Two tags don’t provide the granularity needed to use conditional text effectively. So, I doubt it’s used. View full review »
George Eckel
Principal Writer & User Experience Design at a tech company with 201-500 employees
The doc status is non-functional. MT would greatly benefit by providing a GitHub pull request functionality to foster draft mode and open contribution writing. View full review »
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