We used Riverbed ARX, and we are still using it, but it's being phased out in favor of the NETSCOUT, because of the total package of availability. The product availability and features of NETSCOUT mean we don't have to go to a separate retailer like Gigamon for a packet flow switch solution. nG1 does a lot of things that other tools did, and we don't have to have disparate vendors and resellers.

We also use GProbe. Which solution we use depends on the project.

We had a brand new technology, and there was no solution in existence.

Previously, if we had huge war room type issues, they would bring in network, server, and database all into one group. Now, with this tool, we can pinpoint and show exactly where the issue is.

Before we used NETSCOUT for IPX and LTE monitoring, we would have to spend hours tracing through calls using other tools and other protocol analyzers, like Wireshark.

For diameter monitoring, our previous solution was very rudimentary. We found that NETSCOUT provides more detail.

We knew that we needed a new solution because of the industry trend, which was IPX connectivity going towards LTE and 5G roaming.

We need a new solution because of the visibility. As a telecom company, we needed to know that there is quality and access.

We didn't have a previous solution.