NETSCOUT InfiniStreamNG Review

It give us visibility in the network where we wouldn't have it, but the price is a little high

What is our primary use case?

The primary use case is for packet collection and analysis.

How has it helped my organization?

From a troubleshooting perspective, it allows us to quickly search all data TAP points in the network.

It helps our network engineers get to root cause quickly.

What is most valuable?

The most valuable features are speed and cost.

It give us visibility in the network where we wouldn't have it. We can use TAP to see the data and areas that we need to.

I love the single pane of glass view. I love the ability to look at all of our devices in one area, not having to jump around.

What needs improvement?

There is a timeout feature that we have been asking for awhile.

The overall cost of the solution needs improvement.

What do I think about the stability of the solution?

Overall, the stability is really good. It continues to get better with each upgrade.

What do I think about the scalability of the solution?

Scalability is good. It seems to be very scalable for what we use it for.

How are customer service and technical support?

The technical support has been very good for all the cases that we have had.

Which solution did I use previously and why did I switch?

We didn't have a previous solution.

What was our ROI?

This solution has cut our overall troubleshooting time.

What's my experience with pricing, setup cost, and licensing?

The price is a little high.

What other advice do I have?

Ask for demos. Come to a NETSCOUT Engage conference. Try the product out.

We minimally use it for unified communication application performance.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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