NICE CXone Scalability

reviewer1312371 - PeerSpot reviewer
Customer Service Manager at a wholesaler/distributor with 51-200 employees

This system is highly scalable. We have a small team, but I am very confident in the ability of the system to scale, no questions asked.

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it_user674073 - PeerSpot reviewer
Principal Writer & User Experience Design at a tech company with 201-500 employees

Scalability only comes into play if you try to load over 1000 MT books all at once, e.g., you might want to list all of the books available on your website.

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it_user674073 - PeerSpot reviewer
Principal Writer & User Experience Design at a tech company with 201-500 employees

Yes. If you have hundreds of books, the initial download is slow.

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Buyer's Guide
NICE CXone
April 2024
Learn what your peers think about NICE CXone. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
reviewer1356090 - PeerSpot reviewer
Donor Management Coordinator at Legacy Donor Services Foundation

It has a wide range of uses and is perfect for what my company needs.

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it_user674097 - PeerSpot reviewer
Marketing Coordinator Co-Op at a tech services company with 11-50 employees

We have not encountered any issues with its scalability.

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it_user674100 - PeerSpot reviewer
Technical Writer / Help Author / Copywriter / Course Instructor at a tech vendor with 11-50 employees

There were no scalability issues.

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reviewer1314576 - PeerSpot reviewer
Service Level Supervisor at a comms service provider with 51-200 employees

It is simple to change your settings to what you need/want them to be.

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Buyer's Guide
NICE CXone
April 2024
Learn what your peers think about NICE CXone. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.