OpenText Data Protector Reviews, Competitors and Pricing

it_user320148

Backup Engineer at a manufacturing company with 10,001+ employees

Sep 30, 2015

We can consolidate all our backup infrastructure requirements with one product, though you should prepare a large budget for it.

What is most valuable?

The ease-of-use.

How has it helped my organization?

We are able to slowly, but surely, consolidate all the backup infrastructure requirements with one product.

What needs improvement?

Reporting functions
GUI

For how long have I used the solution?

I've used it for three months.

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What was my experience with deployment of the solution?

No issues so far.

What do I think about the stability of the solution?

There ave been some issues.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

8/10.

Technical Support:

8.5/10.

Which solution did I use previously and why did I switch?

We did, and we switched because of the usability and scalability.

How was the initial setup?

It was straightforward - very little hassle to get it up and running.

What about the implementation team?

We used a vendor team who were 8/10.

What was our ROI?

It is hard to quantify. It is a backup solution, plus ours is a complex environment with different offerings for different customers.

Which other solutions did I evaluate?

Other HP products, CA, Symantec.

What other advice do I have?

Prepare a bigger budget.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

it_user285012Sr. Manager - System Analyst ( Datacenter Infrastructure) at a financial services firm

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Oct 15, 2015

We too currently use HP Data Protector. In my opinion all the enterprise data protection solutions require huge budget. But we understand that our data is also too critical which we cannot afford to lose at any cost.

Rami.chiha

Principal Systems & Storage Engineer at a tech company with 51-200 employees

Sep 3, 2015

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It has a wide range of compatibility and integrates with all OS's.

Valuable Features

- Fast and easy to use

- Wide range of compatibility

- Simple integration with all the OS

- Simple GUI interface with a lot features

Improvements to My Organization

Reliable Utility that would help a lot to automate backups and recovery operations

Room for Improvement

- Find a way to protect the IDB (internal database) from corruption without the user interaction

- Improve the Graphical interface look

Use of Solution

For 4 years

Deployment Issues

- Sometimes you will have problems to push the data protector client installation (Edit the hosts file on the installation server, cell manager and the client)

Stability Issues

-a lot of Internal Data Base corruptions (sometimes it becomes serious)

The user have to Backup the IDB daily and do the daily maintenance

Customer Service and Technical Support

9/10

Initial Setup

straightforward:

- install the cell manager

- install the clients

Pricing, Setup Cost and Licensing

I advise to install two cell managers with MOM license in case you have a DR site.

Disclosure: My company has a business relationship with this vendor other than being a customer: HP partner

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OpenText Data Protector

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it_user334896

Senior Systems Administrator at a comms service provider with 51-200 employees

Aug 25, 2017

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I've used it for 8 years now, since v5.5, and I've found that it backs up and restores our company's various systems without issue.

Pros and Cons

"It is very easy to use and the interaction with various systems is very handy."

"Faster VEAgent Restores"

How has it helped my organization?

I can backup and restore our company’s various systems without issue.

What is most valuable?

It is very easy to use and the interaction with various systems is very handy.

What needs improvement?

I'd like to be able to pause a job rather than to abort it; and
I'd like to know which file or folder is being backed up while the job is running.
Faster VEAgent Restores

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

In my experience, the customer service was very good and helpful.

Technical Support:

Technical support was very good.

Which solution did I use previously and why did I switch?

I used Backup Exec in a previous position. I only switched solutions because I changed changed jobs, and my current company uses Data Protector.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

Implementation was done in-house.

What was our ROI?

Our return on investment has been better restorations.

What other advice do I have?

Get it and use it. Read the manuals well before implementing and have a test environment in place, especially for upgrades.