it_user522180 - PeerSpot reviewer
CEO at a pharma/biotech company with 1,001-5,000 employees
Vendor
Facilitates access to data and reports with better insights into ops; speeds decision making
Pros and Cons
  • "For me, it makes the difference is in terms of our users being able to take advantage of a product which allows you to get access to data, reports, make decisions quickly, and have better insights regarding operations."
  • "n the beginning it had it's stability issues, but it became stable."

What is most valuable?

For me, it makes the difference is in terms of our users being able to take advantage of a product which allows you to get access to data, reports, make decisions quickly, and have better insights regarding operations.

For how long have I used the solution?

We're using it since 2010 or 2011. From a functional point of view, as well as implementation, setting it up, configuring it, updating. We have gone through the entire lifecycle.

What do I think about the stability of the solution?

In the beginning it had it's stability issues, but it became stable. It's better now. I think we are in more of a "cruising" stage in our product lifecycle.

We did hire consulting services to help us implement. Then our superusers took it from there and went to a lot of sessions and user groups to better understand.

What do I think about the scalability of the solution?

We think it will meet our needs moving forward. 

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Oracle OBIEE
April 2024
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How are customer service and support?

Oracle support can be tricky. I would rate it as, maybe, six or seven out of 10. It's not the best.

Response time can sometimes take a little while. Redundant questions. As an experienced user, you can kind of tell what the problem is, versus... It's like they have a pre-written script, "Okay, this is what I need to ask you."

Which solution did I use previously and why did I switch?

Yeah, we were using an old product that Oracle sunsetted, I believe.

This product, OBIEE, they acquired, they didn't build it. This is now their choice of tools for reporting. Before, they were using an Oracle product which was not the greatest. It was Excel-type stuff.

How was the initial setup?

Surprisingly, this was straightforward. If you follow the implementation guide or installation guide, it was very well written, so we were good.

What other advice do I have?

I would recommend that you get your end-users ready, because a lot of information is transparent with this tool, which gives them better insight regarding how their operations are running. They might find something that was not visible to them. It may mean negativity around improvement but take that as an opportunity. That's what my suggestion is. It's a powerful tool.

We are happy with it. I think that Oracle tried to compete, but they realized that there was a better product. Buying them (the better product) was a better choice (for Oracle), because it really provided a lot of users access to data quickly, and Oracle's former solution sometimes wasn't the greatest, so good stuff.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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it_user521769 - PeerSpot reviewer
Lead Business Intelligence Analyst at Jade Global
MSP
I like its capability of utilizing big data volume. In addition to reporting, it provides analytics based on sales, booking, or leads.

What is most valuable?

The solution is robust and it's so easy to understand, use, and visualize the data. Even a newbie can understand reporting. However, when it comes to coding in the back-end, you need some knowledge.

I like its capability of utilizing big data volume.

How has it helped my organization?

It definitely improves all organizations that use it for reporting their analytics. However, it’s not just about reporting. It provides analytics based upon different fields, such as sales, booking, or leads.

The knowledge it provides helps us make decisions about how our business is growing, where to stop, where to start, and where to accelerate. It has a huge impact.

What needs improvement?

The big data visualization can be improved.

What do I think about the stability of the solution?

It's a pretty stable product.

What do I think about the scalability of the solution?

It scales well. It has a robust way in which it manages the humongous amount of data and reporting while recording. It’s phenomenal.

How is customer service and technical support?

Technical support is good, but you don’t get immediate response from them. If you follow up with them, then they will help you out.

How was the initial setup?

I was involved in the installation multiple times. It was straightforward, at least with the earlier versions. With the new versions, there are some issues you might face. If you have the proper documentation, then you won't have any issues.

Which other solutions did I evaluate?

We evaluated a couple of other products, such as SAP BusinessObjects, but they had limitations. We decided on this solution because it fits our business needs.

What other advice do I have?

I like this solution. It is a robust product and it was suitable for the needs of the industry that I work in.

My advice to others depends on the data volume and what kind of data you want to represent. If the volume is very high and you want an enterprise solution where there are a number of concurrent users, I would suggest this solution.

If you have a different data set and the number of concurrent users is less, then I would suggest a different solution, such as SAP BusinessObjects.

When looking for a vendor, support is the most important thing. The second thing is reliability with a promise that it will be a stable product and you will get 24/7 service.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle OBIEE
April 2024
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,924 professionals have used our research since 2012.
it_user417126 - PeerSpot reviewer
Sr Director Enterprise Business Systems at a educational organization with 1,001-5,000 employees
Vendor
Interacting with other non-Oracle applications and sources is a little difficult right now.

Improvements to My Organization

We use it as our primary system for passing information and data through Oracle E-Business Suite, and for pulling in data from other platforms. In this way, it's our information and data hub.

Room for Improvement

Interacting with other non-Oracle applications and sources is a little difficult right now. It needs to be easier, such as interactions with cloud resources.

Use of Solution

I've used it probably for up to 10 years now.

Deployment Issues

We've had no issues with deployment other than the interactions between it and non-Oracle apps.

Stability Issues

We run an older version right now, so we haven't made any changes to it. It's stable in its current state, and we haven't had any issues with instability.

Scalability Issues

There have been times where we probably could use an initial processing power, but we're constrained around the licensing that we're in.

Customer Service and Technical Support

We just dropped our maintenance with Oracle last year and have gone to a third-party service provider. It was less than half of the cost, and we didn't see the value of the money that we were spending at the time with Oracle.

Initial Setup

The initial setup is fairly straightforward, but I wasn't around when the implementation was done.

Pricing, Setup Cost and Licensing

The re-licensing is a large cost proposition so we may be looking at alternatives, I think, in the next couple of years.

Other Advice

We are using it just because we have other tools we've retired. I'm not really excited about it nor am I ready to kick it to the curb.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user424092 - PeerSpot reviewer
it_user424092Manager, Architect Community, Oracle Technology Network at a tech company with 10,001+ employees
Real User

Hi,

Regarding the integration challenges you mention, you might find a solution among the resources available here: community.oracle.com

If you post a specific question in that forum you're very likely to get a response. And If you send me a link to your question I'd be happy to bring it to the specific attention of some of the OBIEE specialists in the Oracle ACE Program.

it_user313410 - PeerSpot reviewer
Reporting Analyst at a government with 1,001-5,000 employees
Vendor
It delivers CMS data to the user efficiently while hiding their complexity, though the mapping functionality needs some maturing.

What is most valuable?

Interactive dashboards are fantastic (business users love them) and BI Publisher – it creates great 'pixel perfect' reports which have a lovely professional look (compared to some other BI products out there), and it is also a very efficient way of delivering CMS data to the user while hiding the complexity from them.

How has it helped my organization?

The OBIEE interactive dashboards delivered trend information to end users, but also enabled them to drill down into the detail themselves when they saw anomalies. This meant that they could investigate the data themselves immediately, without the need for more than basic technical expertise, rather than submitting requests for data and going through iterative versions until they found what they were looking for (which I happen know can take weeks in other organizations, by which time the trend is 'stale').

What needs improvement?

BI Publisher can be a little unstable.

The mapping functionality in OBIEE is still quite immature. We started using it, but it doesn't really hold up compared to other GIS tools (although is very convenient as is packaged with OBIEE so would be great to have all the data visualisation/interrogation available on one tool).

A better searching/cataloguing system would be good. When you have too many reports/dashboards discoverability becomes an issue. Of course, good planning and documentation can get you around this, but it would be nice if the tool had some functionality to make this easy to do (the search function can be very slow and is not that user friendly).

For how long have I used the solution?

I've used OBIEE for six years, this version for four years, and the previous one for two.

What do I think about the stability of the solution?

Performance drops right down with high levels of users (esp when we have on Oracle RAC – improved when we moved to ODA)

How are customer service and technical support?

Good - but sometimes would take a while to get assistance with trickier issues.

Which solution did I use previously and why did I switch?

Yes – SAS. We shifted to Oracle as the SAS BI tools were not as slick (several other options were evaluated, but Oracle was chosen). SAS now has Visual Analytics – but it still looks a little clunky compared to OBIEE. And the business users love OBIEE look and feel.

What about the implementation team?

We did an in-house implementation, but had experienced ex–Oracle contractors on the team. I would say a good set up of your RPD and a well planned design of your dashboards/reporting framework is essential – and that takes experience.

What other advice do I have?

The business users love it! To use successfully it pays to plan out your approach – underlying data, RPD, dashboard navigation and layout standards before hand – planning and following best practice are the key to a successful implementation and getting the most out of the product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Oracle Techno Sales consultant at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
The data analyzer allows you to visualize your data on the fly
Pros and Cons
    • "Warehouse and business intelligence are two different things, but OBIEE also has some warehouse features in it. I would like to see some of those capabilities improved."

    What is our primary use case?

    I'm mostly using OBIEE in the context of regulation by the national central bank. The regulatory authority floats many reports required daily, monthly, weekly, and yearly. So, for example, there'll be a stream of reports at the end of the year, and the banking regulator requires banks to comply. It's challenging for banks to develop these reports constantly, so we develop these regulatory or statutory reports for the regulatory authority and put them in the BI.

    What is most valuable?

    I like the data analyzer introduced in OBIEE version 10. Previously, there was no data analytics tool, but the data analyzer allows you to visualize your data on the fly. I also like the voice recognition tool. With voice recognition, the data visualization tool will flip the charts and diagrams left, right, center.

    What needs improvement?

    Warehouse and business intelligence are two different things, but OBIEE also has some warehouse features in it. I would like to see some of those capabilities improved.

    For how long have I used the solution?

    I've been using OBIEE for five or six years.

    What do I think about the stability of the solution?

    Oracle products are all stable. We deployed Oracle OBIEE version 11 at the national revenue authority four years ago, and since then we've run more than 400 reports on an Oracle X5 server. It still runs smoothly with no issues.

    Which other solutions did I evaluate?

    The customer wanted Valtix, an internet BI system, but couldn't afford it. We advised him to go with OBIEE and the X5-4. I'm also fully certified in BGIF, and part of my job in that deployment was to deploy BGIF was challenging because it's an arm of the government. Still, we finally got some of the data into BGIF that wasn't mission-critical for the government. The rest of the data sat inside OBIEE.

    What other advice do I have?

    I rate OBIEE 12 out of 10. For me, OBIEE is king.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    Csongor Tőzsér - PeerSpot reviewer
    Oracle BI developer at Ulyssys Kft
    Real User
    Top 20
    Easy to use, reliable, but lacking graphical visualizations
    Pros and Cons
    • "The most valuable feature of Oracle OBIEE is its ease of use."
    • "Oracle OBIEE could improve the visualizations, such as diagrams, charts, and graphical user interface. Other tools on the market have better graphical visualizations this Oracle OBIEE."

    What is our primary use case?

    Oracle OBIEE is used for financial reporting.

    What is most valuable?

    The most valuable feature of Oracle OBIEE is its ease of use.

    What needs improvement?

    Oracle OBIEE could improve the visualizations, such as diagrams, charts, and graphical user interface. Other tools on the market have better graphical visualizations this Oracle OBIEE.

    For how long have I used the solution?

    I have been using Oracle OBIEE for approximately three years.

    What do I think about the stability of the solution?

    I have found Oracle OBIEE to be stable.

    What do I think about the scalability of the solution?

    Oracle OBIEE is scalable.

    We have three people using this solution in my organization.

    How are customer service and support?

    I have not contacted the support because the solution was easy to use and the problems I faced were solved by our technical team in our enterprise.

    Which other solutions did I evaluate?

    I have evaluated Tableau and Microsoft Power BI and they have better charts and graphical visualizations than Oracle OBIEE.

    What other advice do I have?

    My advice to others is they should explore other tools to get an idea of how they compare to one another. There are better solutions on the market, such as Tableau and Microsoft Power BI.

    I rate Oracle OBIEE a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user315558 - PeerSpot reviewer
    Business Analysis Manager at a retailer with 1,001-5,000 employees
    Vendor
    We've been able to create reports for monitoring our business trends and retail KPIs, although we've come across deployment issues when moving from one version to another.
    Pros and Cons
    • "Easy to create ad hoc reporting for different solutions."
    • "Retail, Finance, Wholesale"

    What is most valuable?

    • Data accessibility
    • Easy to create ad hoc reporting for different solutions
    • Excellent tool for defining and creating Executive and Operative Dashboard

    How has it helped my organization?

    I’ve used this product especially in the retail field. It’s been a huge initial effort creating reporting for monitoring business trends and retail KPIs, but once we did it we had a great return in terms of data reliability, time response and information sharing between internals and externals.

    What needs improvement?

    Retail, Finance, Wholesale

    For how long have I used the solution?

    I've used if for about four years in the fashion industry.

    What was my experience with deployment of the solution?

    Yes, especially when we’ve moved from one version to another. Most of the problems encountered have been solved quickly.

    What do I think about the stability of the solution?

    No broad impact

    What do I think about the scalability of the solution?

    No

    How is customer service and technical support?

    Customer Service:

    8/10

    Technical Support:

    8/10

    How was the initial setup?

    Designing and building the entire set up of Data Warehousing and Dashboard Reporting implementation has been challenging in terms of resources and time. It took at least six months to a year to see the first results of our hard work.

    Which other solutions did I evaluate?

    I can make a comparison with Business Objects and MicroStrategy. Even though these are excellent tools for business analysis, Oracle OBIEE has allowed the company to approach data analysis in a structured and shared way favoring the growth of analytical expertise across the entire company.

    What other advice do I have?

    From my experience as Retail Planner and Business Analyst in fast paced companies, I would suggest this solution to anyone who wants to improve data analysis in terms of data read, performance, analytical culture throughout the company.

    I think it's a great tool for the retail, finance, and commercial industries.

    ABC Sell Out Analysis

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user522174 - PeerSpot reviewer
    IT Manager at a healthcare company with 10,001+ employees
    Real User
    Answers, the ability to create ad hoc reports for the business, is valuable. A self-service approach to gathering and integrating the data would be nice.

    What is most valuable?

    I think Answers, the ability to create ad hoc reports for the business, is the most valuable feature. They really like that.

    How has it helped my organization?

    It definitely provides benefits for analyzing data.

    What needs improvement?

    I think there should be a few more features like the other BI tools in the market, kind of like the self-service approach of gathering data and then integrating the information.

    What do I think about the stability of the solution?

    Stability is 9 out of 10. It's pretty stable, but once in a while, we get some issues.

    What do I think about the scalability of the solution?

    I'd say there are some limitations. One of my projects is looking for graphics. There's some limitation on graph and the charting capabilities; it couldn't do a Gantt chart, for example.

    How is customer service and technical support?

    Oracle support is sometimes pretty vague, and the way they analyze the issue or try to troubleshoot, it's very timely. It takes a long time.

    Which other solutions did I evaluate?

    When I started with the company, we already had it.

    What other advice do I have?

    It's a very good tool. It will satisfy a lot of the needs, but I think there's room for improvement.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.