PeerSpot user
OBIEE 11g Specialist at a aerospace/defense firm with 10,001+ employees
Real User
We needed a solution for data modeling, which our previous solution did not do well.

What is most valuable?

The data modeling tier (called repository in Oracle BI technology) lets the user build and manage flexible, stable solutions for a large number of data sources, and business reporting areas.

How has it helped my organization?

I use the product to realize reporting and dashboard solutions on several telecommunication network test suites, thus not for any company organization aspect.

What needs improvement?

The catalog tool (to create report and dashboard)is not intuitive or easy to use. There are also some low severity bugs (up the 11.1.1.7 release).

For how long have I used the solution?

I've used it for five years.

Buyer's Guide
Oracle OBIEE
April 2024
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.

What do I think about the stability of the solution?

The product does not provide an automatic system maintenance service, thus log files continue to be collected on the disk up until it is full and it causes the whole platform stop. It requires continuous manual monitoring and deletion of log files.

What do I think about the scalability of the solution?

The platform is powerful, scalable and flexible, but requires a huge commitment in term of people expertise in system and on the product.

How are customer service and support?

6/10 - in some case they don’t help completely in finding smart solutions or workarounds for our issues.

Which solution did I use previously and why did I switch?

We used Business Objects XI, and we switched to Oracle for a more impressive view, and a more interactive dashboard. OBIEE is also better equipped for the data modeling functionalities tier, and integrations.

How was the initial setup?

It was complex, firstly for the platform setup, and secondly, it is required to have a large amount of knowledge and experience of the product before becoming an expert.

What about the implementation team?

We implemented it in-house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user74121 - PeerSpot reviewer
it_user74121BI Expert at a media company with 5,001-10,000 employees
Vendor

We have deployed this as self service and our users (accountants) are able to drag and drop analysis to dashboards quite easily. They don't use the catalog tool to do this, they use the dashboard feature. We've had a lot of success with it.

Oracle Application Specialist at a tech services company with 51-200 employees
Real User
Top 20
Though it is easy to use, its dashboard and support need to improve
Pros and Cons
  • "It is easy to use...I rate the scalability of the solution a nine out of ten."
  • "If the data is large, the dashboard takes a really long time. So, based on the database, if you have around a million cost contacts, the load time is very low, and the dashboard fails."

What is our primary use case?

I use the solution for its functionalities related to reports, analytics, dashboards, and other things.

What is most valuable?

It is easy to use. We have all the fields available to try and drop to create analytics.

What needs improvement?

I think the schedule option where we schedule the dashboards has to be improved. When we have to send the dashboard to the ADS personnel based on some conditions, then it is not feasible to add those conditions and send it to different email addresses. Suppose a person does not have access to Sales Cloud, but the business wants emails to be triggered. Then we have to put in static emails while scheduling the reports or documents. We do not have any conditions where we can, from the existing fields, add some conditions, like the ones based on certain conditions regarding a person and then based on some other conditions regarding another person. So that's where I think I have faced backlogs personally.

Though Oracle did support us, the resolution wasn't quick. Oracle can improve its support.

For how long have I used the solution?

I have been using Oracle OBIEE for three years. Also, I don't remember the version of the solution I am using. I am a partner of Oracle OBIEE.

What do I think about the stability of the solution?

I rate the stability of the solution a seven out of ten. We have faced one issue with the solution. If the data is large, the dashboard takes a really long time. So, based on the database, if you have around a million cost contacts, the load time is very low, and the dashboard fails. Oracle can improve it. Even if the data set is more, the load time should be less so that the business can use it in hand and not wait for them to load.

What do I think about the scalability of the solution?

I rate the scalability of the solution a nine out of ten. In my organization, around a hundred people use the solution.

How are customer service and support?

Recently, my company connected with Oracle's technical team when we faced loading issues related to the dashboard. We did not receive a quick resolution since we were more involved in sharing logs every time.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

I don't look into the solution's pricing because the upper management looks into it.

What other advice do I have?

I would definitely suggest those planning to use the solution to use it, considering the easy-to-use features and since there is less complex coding involved. Moreover, it is understandable and can be used.

I rate the overall solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Oracle OBIEE
April 2024
Learn what your peers think about Oracle OBIEE. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.
Presidente at EDR
Real User
Good technical support, dashboard, and analysis
Pros and Cons
  • "The dashboard and analysis are the most valuable features of this solution."
  • "I would like to see Machine Learning included in this solution."

What is our primary use case?

We use this solution as an adjudicator for an insurance company.

We are a development enterprise, and we sell the solutions we have to our customers. We have several customers that use our solutions in Oracle OBIEE. We are resellers.

What is most valuable?

The dashboard and analysis are the most valuable features of this solution.

What needs improvement?

I would like to see Machine Learning included in this solution.

For how long have I used the solution?

We have been using Oracle OBIEE for almost ten years.

What do I think about the stability of the solution?

Oracle OBIEE is a stable product.

What do I think about the scalability of the solution?

The scalability of Oracle OBIEE is good.

If you combine all of your customers there are almost 150 users.

How are customer service and support?

Technical support is fine.

Which solution did I use previously and why did I switch?

We are also experienced using Tableau. We have the same application ruling in both technologies.

Tableau is deployed on the cloud.

What's my experience with pricing, setup cost, and licensing?

Pricing is an area that could be improved.

What other advice do I have?

I would rate Oracle OBIEE a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user514902 - PeerSpot reviewer
Senior BI/DWH Developer at a tech services company with 501-1,000 employees
Consultant
It has a three-layer repository. I can organize multiple data sources into a common business model.

What is most valuable?

There are many valuable features. For example:

  • Multiple data sources: I can easily combine multiple data sources and organize them into a common business model.
  • Three-layer repository: With the three-layer repository, the development and interpretation are very simple. The three layers are divided from each other well both in logical and physical meaning. The physical layer is used for importing data, creating aliases, building physical joins, setting up connection pools, managing cache and hints for tables. The business model and mapping layer is used for creating logical columns, fact and dimension tables, hierarchies, measures, using fragmentations and filters, applying business logic. The presentation layer is used to prepare, group and organize the data for users to view.
  • Security management: Security management is very detailed, complex and well defined in OBIEE. I can set up everything that I want; user security, object security, row-level security, etc. For example: I can easily connect users with application roles, different application roles with different privileges or set up data filters, other restrictions for users / application roles or manage subject areas/tables/columns access for users / application roles, etc.
  • Smart cache management: I can easily manage cache and cache settings. I can use it for common tables only, I can purge it in a scheduled way, etc
  • Interactive dashboards and analyses: Lots of rich visualization (dashboards, analyses, graphs, maps, etc); user interactions: drilling, pivoting, filtering, prompting, sorting, navigation and more.
  • Spatial integration: Lots of rich map visualizations, many supported map suppliers and a wide range of possibilities to use map data.
  • Individual customization using CSS and JavaScript.

How has it helped my organization?

I have worked for National Public Health and Medical Officer Service on the Child Birth Notification BI project. It was a very successful project both for us and the medical experts as well.

For example, with our analyses, the medical experts could improve healthcare and services at the regions where the child mortality was high.

What needs improvement?

Of course, there is some room for improvement, because a perfect BI platform does not exist in IT.

The following things would be welcomed:

  • Detailed editing of dashboard prompts: By this, I mean the appearance and localization. If I create a dashboard prompt, I cannot edit freely the columns and texts on the user interface of dashboard prompts. For example, I cannot insert individual text fields that are independent from columns; I cannot use CSS to emphasize my texts of columns and the localization is quite limited as well.
  • Smarter BI navigation using hierarchical columns: By this, I mean the navigation from a measure is quite difficult when I use hierarchical columns. When I use a hierarchical column in an analysis and expand the levels and click on a measure on the second level, for example, the BI does not know the appropriate level using navigation and it will result in wrong amounts. This is a known issue, according to the BI documentation, and there are other solutions, alternative ways to use navigation. Nonetheless, for hierarchical columns, it could be smarter.

For how long have I used the solution?

I have used it for more than five years.

What do I think about the stability of the solution?

I have not encountered any stability issues with BI, but I did encounter stability issues with WebLogic.

What do I think about the scalability of the solution?

I have not encountered any scalability issues. It has worked well.

How are customer service and technical support?

I can't rate technical support, because I don't ask for help from OTN. Whenever I find any errors or have any issues, I read solutions or best practices from forums or BI channels.

Which solution did I use previously and why did I switch?

I used only open-source solutions before OBIEE, but the functionality of these tools is not even close to OBIEE.

How was the initial setup?

I think the install of OBIEE is not so complex; it's quite straightforward. Of course, the configuration can be complex, if we would like to use completely different settings from the default.

What's my experience with pricing, setup cost, and licensing?

Unfortunately, this is the most difficult point with OBIEE. The license is very expensive.

Which other solutions did I evaluate?

When I first encountered OBIEE, I had no choice to use other options, because this platform was preferred at that company. That was five years ago and since that time, I have been using OBIEE and I can recommend using it to everyone.

On the other hand, if our customers would like to use an open-source BI platform, I can recommend using SpagoBI, for example.

What other advice do I have?

I recommend using OBIEE because of its wide functionality (multiple data sources, interactive dashboards and analysis, spatial integration, delivers and alerts, mobiles, etc.).

In my opinion, it is one of the best BI platforms. It provides a full range of capabilities (from development to user experience).

I have worked on a lot of interesting and special projects, and I haven't been assigned any task that I could not do with it.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is an Oracle Gold Partner.
PeerSpot user
it_user522198 - PeerSpot reviewer
Manager Of Capital Improvement Program at a tech services company with 1,001-5,000 employees
Consultant
The portfolio managers and schedulers pull data in and report out.

What is most valuable?

I like the solution's ability to query all of the data and pull it into a very user-friendly interface. We are using this as part of the Oracle Primavera suite.

How has it helped my organization?

I like the ability of the portfolio managers and schedulers to pull data in very easily and report out. This is the critical feature that we needed. This was the reason why we purchased it. You can configure what you need and make it look the way you want it to. The screens are set up in an excellent way. This solution has had a huge impact agency wide.

To reference the initial project setup structure for Oracle Projects and Oracle Portfolios- We need the ability to create layers and structure for projects. For example, Program Number, Project Number and Sub Project Number in a hierarchical structure that rolls up summary budgets for Programs and Projects for financial reporting. Also, each Program, Project and Sub Project may have a different name associated with it for tracking employee time entry. Portfolios are tracked by Sponsor’s name.

What needs improvement?

I would like to see a little more flexibility in the configuration.

For how long have I used the solution?

We have been using this solution since June, 2016.

How are customer service and technical support?

Oracle support was helpful when we needed them for installation and configuration. They provided excellent support.

Which solution did I use previously and why did I switch?

We have been using Oracle for many years. We just needed to expand what we already had in Oracle. We have a solid database with Oracle.

How was the initial setup?

The instructions and information that Oracle provided were very detailed. The challenge was that we didn’t have any prior experience with the installation and configuration. Oracle support has been great and helped us with the process.

Which other solutions did I evaluate?

We looked at third-party software, but we prefer to stick with Oracle. With Oracle, it’s easy to integrate with each of the suites and modules that we already had. We didn’t want the cost of integrating with third-party apps. This was an easy decision for us.

What other advice do I have?

I would advise others to document what your current environment is and plan your installation and configuration ahead of time. It will then go smoother and faster. Plan your existing environment in detail and document it. This is critical.

When I look for a product, I focus on security, reliability, and ease of use.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user429015 - PeerSpot reviewer
OBIEE Technical Lead at a government with 1,001-5,000 employees
Vendor
Implementation has changed the way we create and consume information.

What is most valuable?

  • Dashboards - Thousands of users get the exact information that is relevant to them.
  • Agents - The system automatically sends information when you need it.
  • Answers - Power Users (aka Data Scientists) investigate the data.
  • Integration - Analyse any data and present it in any format.

How has it helped my organization?

Implementation has led to a complete change in the way we create and consume information. People no longer spend hours creating spreadsheets; they now make informed decisions.

What needs improvement?

Right now, there's no ability to add comments to the dashboards. We'd like to be able to do that.

For how long have I used the solution?

I've been using it for 16 years.

What was my experience with deployment of the solution?

It's very easy to install.

What do I think about the stability of the solution?

The 12c version is much more stable than previous versions. We've had no real issues with instability.

What do I think about the scalability of the solution?

The system will scale out easily to thousands of concurrent users. We've had no issues with the inability to scale.

How are customer service and technical support?

Oracle provides good support, but the community is the place to go. Online experts, bloggers, conferences and the ACE program all contribute to a huge knowledge pool.

Which solution did I use previously and why did I switch?

Microsoft Office products are great, but they don't scale to billions of rows.

How was the initial setup?

You can go from download to fully-installed in just a couple of hours.

What's my experience with pricing, setup cost, and licensing?

Negotiate hard! These products are not cheap.

Which other solutions did I evaluate?

I also looked at Power BI and Cognos.

What other advice do I have?

Bring in an expert -- someone with real experience and who's independent.

Disclosure: My company has a business relationship with this vendor other than being a customer: I am an independent Business Intelligence specialist, but have specialized in the Oracle BI recently because of the product, and have written a book on it.
PeerSpot user
PeerSpot user
Business Intelligence Developer at a tech vendor with 501-1,000 employees
Vendor
It has allowed us to provide our external users the ability to create custom reports while adding a complex object security framework not found when dealing with internal users.

Valuable Features

It provides our customers the ability to build simple or complex reports effortlessly. The existence of the Business Model and Mapping (BMM) layer is critical in providing numerous ways to model our data to fit a given project/set of requirements.

Improvements to My Organization

It has allowed us to provide our external users the ability to create custom reports while adding a complex object security framework not found when dealing with internal users.

Cross-dimensional reporting was a must and although this tool does not easily implement this, it still allowed us to model our data as necessary in order to deliver this requirement.

Room for Improvement

The UI needs to be updated. We had some people reference it as “1995” in ways of looks. The application itself does not work well with cross-dimensional reporting out of the box (there are no official documentation on how this can be implemented but unofficial online user blogs have provided us with some work-around solutions).

Use of Solution

I've used it for three and a half years.

Deployment Issues

There were no significant issues.

Stability Issues

No issues encountered.

Scalability Issues

We had some issues with not being compatible with some “compatible” servers.

Customer Service and Technical Support

Customer Service:

8/10.

Technical Support:

8/10.

Pricing, Setup Cost and Licensing

There are some cheaper options in the market. We are currently planning on using another platform outside our US market due to cost. However, some platform options are not as robust as OBIEE.

Careful consideration has to be given when evaluating cost over features/performance just like any other ROI project.

Other Solutions Considered

if your project involves a lot of cross-dimensional reporting, you will encounter some pain points along the way setting up the RPD but solutions are available online.

If you are looking for a quick visualization solution, then look for Tableau, but if you want a deep, proven reporting tool (with relatively weak visualization features), OBIEE is actually pretty good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user291219 - PeerSpot reviewer
Senior Manager - MIS Systems at a financial services firm with 501-1,000 employees
Vendor
With it, we have less reliance on the MIS teams to produce reports as our management and operational teams have access to information when they need it.

What is most valuable?

  • BI Dashboards
  • BI Publisher

How has it helped my organization?

We previously used a stand-alone desktop-based business reporting tool which did not enable us to maintain a single source of truth, or provide users with pervasive intelligence. However, with this enterprise solution, we have less reliance on the MIS teams to produce reports. Management and operational teams have access to information as and when they need it, insights pop up on a daily basis, and the business has transformed into a knowledge-empowered operation, with decisions at all levels being made on facts rather than guess work.

What needs improvement?

  • Tighter integration of BI Publisher with RPD/BI answers is essential
  • Enhanced big data tools will be valuable for industries like ours
  • Simplified analysis drill-down setups
  • Running BIP report once in the interactive view should not require a rerun when the view is switched, for example, to HTML or Excel

For how long have I used the solution?

I've been using OBIEE for eight years in total. It's been three years on v11g, and prior to that I had been using v10 since 2007.

What was my experience with deployment of the solution?

No issues with deployment.

What do I think about the stability of the solution?

We have experienced bottlenecks due to an increased load causing users to fail to login, or too many stuck threads. Perhaps the linkage between BI and Weblogic needs to be optimized to improve stability.

What do I think about the scalability of the solution?

No issues with or scalability.

How are customer service and technical support?

Customer Service:

Customer service in general, is responsive enough to keep you aware of the fact that someone is looking into your issue.

Technical Support:

Technical Support is only good when issues are escalated to the development or third line support teams.

Which solution did I use previously and why did I switch?

Other solutions have been explored before. My reasoning for recommending OBIEE for my organization was that apart from having previous experience working in older versions, and being aware of its scalability, was that most of the banks systems are Oracle based which meant seamless integration. We also wanted to explore deployment of the Oracle Exalytics In-Memory Analytics Server which comes inbuilt with OBIEE.

How was the initial setup?

It was straightforward because we had external assistance. However, due to the expertise we developed, we were able to build and test our backup server from scratch internally. We also restored the Exalytics system with ease after power issues caused the disks to crash.

What about the implementation team?

Both sides need to be part of the team at each stage of deployment so that knowledge transfer is effective. The tendency for most vendors, however, is to avoid too much knowledge transfer for obvious reasons.

What's my experience with pricing, setup cost, and licensing?

There is a need for a per CPU rather than per user license for OBIEE as this impacts the number of users that can be deployed, and therefore the level of security of data throughout the system.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Oracle OBIEE Report and get advice and tips from experienced pros sharing their opinions.