When evaluating Business Intelligence Tools, what aspect do you think is the most important to look for?


Let the community know what you think. Share your opinions now!

Anonymous avatar x30
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165 Answers

673d53f7 1a4c 407a 8e1f 8395830053e3 avatar

1. Cost of implementation & Licensing Price
2. Ease of use and drill down function
3. Ease to change the source of data, as data information is keep increasing
4. Can link to multiple datasource like mssql, MySQL, excel, csv.....
5. Speed of data present BI & Drill down
6. User access rights, since not all information should be publish to all level of people

Like (0)09 April 18
Bdd8f14d 4c22 43c5 8ea6 2366767d64a8 avatar

"Time to insight" is very important for me. Since the business questions arise non stop and need fast responses, going from raw data to answer a business question in the lesser time possible, with the easiest way of doing that, could be a huge differential in selecting a tool (set of tools).

Like (0)06 March 18
395a3682 097f 4962 80a0 a72a69cc77e1 avatar

will the solution solve my present,past,and future problem. how about support should incase of downtime. performance and scalability

Like (0)04 January 18
49239377 b75f 44fd a8ee d28f3cfd060f avatar
Josue Urgel ArribasReal UserTOP 5

It is really difficult to choose the right one, in my experience, the most important thing is not the tool that we choose. The most important thing is to design the correct scope, what we need to give us the tool based on two factors, the data we want to obtain and for whom that data will be. If a good approach is made, the chosen one will be the correct one.

Like (2)04 January 18
6c13eb5c d986 472a 9bef 8eb0b9ec28ad avatar
Chandra Bhanu NayakReal UserTOP 10

01> Fulfill the business requirements
02> Cost of the Implementation.
03> User friendly, ease to use
04> Real time Dashboard
05> Performance & Scalability
06> Troubleshooting and Support

Like (0)03 January 18
Ff3ea0f3 c626 415f a65d 8f351875cd60 avatar
Anwar HossainReal UserTOP 5

“It’s better to have fewer things you trust than have a whole lot of things that are suspect,”

Like (0)14 December 17
395a3682 097f 4962 80a0 a72a69cc77e1 avatar

Support is the number one thing you think of before any other thing

Like (0)11 December 17
9e223545 7a7f 404d b59a d11569013a8a avatar?1438002727
Mikael TakeoConsultantTOP REVIEWERTOP 5

Customization, Scalability, OnPrem or Cloud, Licence price v Functions you get and the resources the BI system demand in staffing.

Like (0)01 December 17
Anonymous avatar x30

Scalability, Performance, Security

Like (0)27 November 17
7f7829e5 9cc7 4afa 8a15 9a347496e4d2 avatar
Yifan WuReal UserTOP 5

User Friendly, Customization, Pricing

Like (1)28 September 17
Anonymous avatar x30

User experience, metadata support, Performance

Like (0)11 September 17
B73ee065 1828 4cb2 851d c83b0c925cc6 avatar

Speed to market, User interface, scalability, performance, and many other depending on how bad your current BI situation actually is.

Like (0)16 August 17
0be3c26e 3daf 4982 adf1 b802dc10a0a8 avatar

Use case! What and or for whom are you trying to provide reporting capabilities to and from what applications and data sources. What are the skill levels of these users - basic business users or analysts. Ease of use should be top of the list as well as a quality customer support experience.

There are many choices today around BI solutions (embedded, self-service, etc.) and finding the right one depends upon answering these questions.

Like (1)27 July 17
2371c76d b05f 4237 be56 1c002add48ca avatar

Definitely, ease of use, the real-time dashboards, performance, and stability. The fact that a relative novice to Cognos is able to utilize the tool on day 1 is impactful.

Like (0)02 May 17
A22c3e89 1826 4d97 b1aa c62624b307d9 avatar


Like (0)28 March 17
4cb6908e ab7e 40af 9752 d3e049e66f15 avatar
Gheorghe RautReal User

Easy to use/build reports/administration

Like (0)17 March 17
Anonymous avatar x30
Oleg KernogoReal User

1) Integration capabilities to make complex solution (to bi built in the core systems / co-exist with core system)
2) Ability to get data from RDBMSs (from core system) easily

Like (0)15 February 17
84a83ce9 2e0f 4828 9b3a d8a5cc0c924a avatar

1. Scalability
2. Self Service
3. Visualization
4. Mobility
5. Performance

Like (0)04 January 17
3e139a40 da35 4707 b7e6 c4504c866e6f avatar

2: Mobility Along with User friendly
3:. Security

Like (0)01 October 16
A5223938 eed9 42af 9f16 9a9bd1568f21 avatar
Orlee GillisCommunity Mgr

When it comes to integration capabilities, which system-integrations are crucial to the solution performance, to the extent that users must be continuously informed/updated about their availability?

Like (0)28 September 16
Aimee white li?1414329795

Easy to use, performs well, cost, and not going to send me insane integrating it with other systems. Everything else is gravy.

Like (2)29 June 16
6ab15317 65da 478c a74f 2c4308112e67 avatar
Vishal GuthulaConsultant

1. Meet business needs
2.Total cost of ownership
3. Performance
4. Stability
5. Scalability
6. Easy to use/build reports/administration
7. Functionality/Visualization
8. Mobility
Along with
9. User friendly
10. Security
11. Method of implementation

Like (1)10 April 16
Christina durta li?1414329817

A package that can be used by Main Street. Too many of the BI Vendors only focus on enterprise. Organizations of all sizes have tons of data that important information can be gleaned from. Frankly, the smaller your organization, the more you need it because your risk threshold is lower.

Like (0)21 March 16
5e9cd7c3 63a3 4f64 b01d 6b3e2f1344b3 avatar?1456140959

1) Organic Adoption
2) IT involvement in only data prep/mgt. not having to build anything
3) true Self Reliance not endless self service report runs

Like (1)22 February 16
Anonymous avatar x30

1) Functional capabilities
2) Scalability
3) Licensing /TOC

Like (0)19 February 16
6fd89054 2c21 4a0b 8318 d537d6b15366 avatar?1453827989

Adaptability of the tool
Constant Development & investment
Ease of use for end consumers

Like (0)26 January 16
F881da5e 0cde 4015 a6eb 6afb9907fb2d avatar?1453267045
Syed RizwanConsultant

Data Analysis (Understanding of Data) after analysis you can discover pattern of data or you can extract fruitful data for the business process or business management automatically.

Like (0)20 January 16
Anonymous avatar x30

Clear experience for end users and have efficient integration wiht other systems and technologies

Like (0)08 January 16
40789b4d 429f 438c a673 446d8c2f2dc7 avatar?1451891004

TCO and a set of features that you need for your work.

Like (0)06 January 16
Anonymous avatar x30

Ease of use

Like (0)21 December 15
Andras belicza li?1414334055

Ease of Use
Easy integration capabilities

Like (0)15 December 15
6c8627a3 01ff 40f6 9e7a d35a906c6a4f avatar?1449766468

Total cost of ownership is often overlooked during BI product selection. Cheap products do not equal cheap ownership experiences, whether it is missing functionality which must be provided by additional products, poor integration of modules which causes duplication of effort, weak support from the vendor, high cost of maintenance or constant changes to the product portfolio.

The key factors to consider are:

Is this product right for the intended user-base? It should not be necessary to purchase one product for IT, one for business analysts and one for 'end-users'. There are considerable cost savings associated with using a single platform (not a single vendor with many products they have built or bought).

Does the product have the depth of functionality needed, and foreseeably anticipated?
Is that functionality accessible? Can an expert easily access complex, deep functionality, without the occasional or new user being overwhelmed by the interface?

Can it reach all the necessary data sources? Both inside and outside the corporation.

How fast is the user experience, both in developing reports and dashboards and in retrieving the data? Speed of both allows iterative learning and development by new and occasional users, while ensuring high productivity for expert users.

Does it work with our real world data? Too often evaluation of products still relies on superficial test on restricted volumes of data, or the lower complexity data as "it would take too long to build a fully representative testing environment" - big mistake. Identify the product(s) you believe are suitable and then bear the cost of proving they can deliver in your own use case. Too often a poor acquisition is followed by increasing spend to "make it work", when money spent earlier on selecting and proving the right tool would lead to much lower overall cost of ownership and more importantly early success and hence ROI.

Does the company have a history of good backward compatibility? You will build a vast amount of intellectual property with a BI tool. You will become dependent on the insight it provides your organization. So investigate how well you chosen product has allowed users to migrate that IP forward through new revisions of their products. Rewriting IP is a good opportunity to clean it up and start over, but it's a massive unnecessary expense if you have built what you need and it is the vendor forcing you to rewrite your work.

Like (2)10 December 15
Anonymous avatar x30

Scalability from dept level to corporate wide.

Like (0)18 November 15
5ac93b09 dbca 4f23 8ced cdbe9f801578 avatar?1447187734

1. Meet business needs
2.Total cost of ownership
3. Performance
4. Stability
5. Scalability
6. Easy to use/build reports/administration
7. Functionality/Visualisation
8. Mobility

Like (0)10 November 15
7e044dc4 a161 4c0b a810 2c8dd574052c avatar?1446857073
Udhayakumar DuraiReal UserTOP 20

1. Unified Access & Connectivity
2. Discover & Explore
3. Collaborate
4. Administration

Like (0)07 November 15
Cfe72f5c adbd 4269 be8d 78e8511736d5 avatar?1444395330
Tomás CéspedesReal UserTOP 20

BI tools are not easy to implement unless:

1. you have done a business need analysis.
2. you develop an strategy that provide continue support to the end users.
3. you got executive management approval.
4. you have a product maintenance plan that allows to continue to update the products.
5. you have a daily backup/restore strategy in place.
6. you have a technical team trained.

Like (0)16 October 15
A557dd36 1e65 4bca 8ed7 c9ee9dc5afa9 avatar

-Is BI Tool User Friendly for data modeling?
-Is Licensing Cost affordable?
-Is BI tool have ETL option?
-Is Web based?
-Can it produce charts on graphs? If yes then can we use it another application by just coping & pasting?
-Is it have auto ETL & auto report scheduling option?
-Is it have user management option?
-Is it have Export facility?
-Can we integrate different database in one table?
-can we connect flat files?

Like (0)14 October 15
0a48a030 5687 4ed2 b389 414623f14cf7 avatar
Roland BrayReal UserTOP 20

Implementation time/complexity
Ease of use (from implementation to user in a short amount of time)
Training and support availability
Shared knowledge boards (is there a community of users who share ideas and suggestions?)
Visualization tools - with ability to produce visually appealing, value added dashboards, charts, and standard reports
Can the tool produce interactive files (e.g. Xcelsius output) that are shared externally via .pdf, Excel, etc.?
Multiple file output options
Publication options

Like (0)08 October 15
Anonymous avatar x30

I think the most important criteria would consist the ease of use (user friendly), implementation and licensing.

Like (0)05 October 15
Anonymous avatar x30

- Architecture / Infrastructure
- Compatibility across platforms and devices
- Predictive Capability
- Data Mining - breadth / depth / reach
- Security Considerations
- Customization - Search
- Customization - Visualization
- Automated Updates to Information

Like (0)29 September 15
Anonymous avatar x30

-How little training is required to get end users (Non-IT) going.
- Scalability
-Ability to access multiple types of data sources
- Ability to integrate with OLTP databases with minimal footprint. (Im assuming OLAP integration is defacto)
-Data blending capabilities.

Like (0)25 September 15
007513bc 7325 4815 b3f5 22dc38fe79cd avatar?1442580049
Daniel MachoReal UserTOP 5POPULAR

- Ease of use for IT and non-IT end users
- OLAP functions
- Performance: Creation and consumption of In-memory MOLAP cubes
- Accepting integration with other OLAP engines thru MDX queries
- Easy mapping of Logical views from physical datawarehouse tables/views.
- Creation of Dynamic Dashboards and Transparent way to expose them to Mobile applications
- Scalable solutions.
- Authorization Model at very low granularity level (attribute data) to allow multi-tenant solutions.
- License model and cost

Like (0)18 September 15
1820c149 2682 4d90 bc86 2007096d0ea7 avatar

User Friendly, Feature richness, Scalability, Infrastructure requirement, Ease of Troubleshooting and Support.

Like (0)14 September 15
Anonymous avatar x30

User Friendly, Feature richness, Scalability, Infrastructure requirement, Ease of Troubleshooting and Support

Like (0)14 September 15
1820c149 2682 4d90 bc86 2007096d0ea7 avatar

1. Licensing cost.
2. Infrastructure requirement.
3. Scalability.
4. Complexity/ Ease of Development effort as well as Customization.
5. Metadata support.
6. Mobility and Cloud based customizations.
7. Ease of Troubleshooting and Support

Like (0)09 September 15
Anonymous avatar x30

Integration Capabilities and User friendly

Like (0)04 September 15
D4b22256 62e9 47c9 9c97 ed252d33edbe avatar?1441286101

Licensing Cost
User Friendly
Low Maintenance Cost
Integration Capabilites

Like (0)03 September 15
68490160 6f50 4b64 b150 ded104a6159b avatar?1441180267

Product roadmap, ease of use, performance and cost.

Like (0)01 September 15
Anonymous avatar x30

Usability, Speed to market, Manageability and scalability
Mainly Reports are Integrate with Web UI applications

Like (0)28 August 15
Anonymous avatar x30

Easy to use and build the reports, scalability

Like (0)28 August 15
C4be270c 134d 4283 8f34 e1322915a4c0 avatar?1439717715
Chary KidReal User

Feature richness, Flexibility and Cost ( License and Support)

Like (0)16 August 15
35e7e4f6 baf1 4d76 9870 b2d16653922b avatar?1439407558

In the following order :

Licensing Cost
Ease of Use for End User
Functional Capabilities

Like (1)12 August 15
E75de4fa 7dca 4d74 a762 6d74c7d5ab04 avatar?1439279201

1. First and foremost. Gather the detailed BI requirement from Organization needs. Answer the below questions,
a. How much GB (memory size) is required to hold / maintain organization data?
b. How much the data is going to increase by months and years?
c. How many BI users (Analyst) are going to use BI system?
d. How Critical would the BI system would be for End users?
e. What are the reporting requirements from End users? do they need simple report, visualized reports, Self service BI requirements
f. What is the Budget to build BI?
g. Is management ok to have Cloud BI?
........... like this much more information
Based on this above needs selection of BI would vary.

Typical BI tools features

1. Core BI features
DB Engine, Master Data Management, Data Quality Management, Scaleability, Performance, Hardware and Software Maintenance, Replication requirements
2. Additional features such as reporting, sharing, collaboration, visualization, etc
3. Ease of use (installation, operations, learning, etc)
4. User friendly design environment and run time environment
5. Customized Security features
6. Product Stability and Consistency
7. Good Product Support available
8. Ability to merge / mingle with Social Media.
9. Cost not significantly high/low with competitor products
10. High Productivity to develop and deploy
11. Forum / open support guidance availability

I see these are the basic BI selection criteria.

Like (1)11 August 15
Anonymous avatar x30

Time to market, agility
Ease of user (end users), user empowerment
Hierarchies easy to build, maintain and navigate

Like (0)06 August 15
3b2dad72 2ae1 476f a4ea eed36b56a2a8 avatar?1436887940

Security integration. My existing application already has a list of users and what products they have access to. Allow me to push this assignment to the BI tool or have the BI tool call out for access to a dimension. Don't make me duplicate permissions.
Ease of setting up the metadata layer (I would like to be able to manipulate it programmatically / via scripts)
Make it appear to be part of the existing application. No separate logon, run headless or allow significant LnF changes.
Licensing to match my usage not my hardware.

Like (0)23 July 15
Anonymous avatar x30

Principalmente: Integración, facilidad de uso, visualización de información en tiempo real y costos de licenciamiento. Entre otras con menos peso como soporte, movilidad, documentación, etc.

Like (0)22 July 15
Anonymous avatar x30

Ease of use,
Integration with current analytics tool I am using: google analytics,

Like (0)21 July 15
Anonymous avatar x30

Integration, Licensing

Like (0)20 July 15
13b253b1 de32 4a2a b49e 64e41e6cee57 avatar?1437084704

Functional Capabilities

Like (0)16 July 15
Anonymous avatar x30

1) The most important is that the functionality meets the company requirements.
2) That the new functions required in the future can be easily implemented
3) Security
4) Stability
5) Performance
6) user - friendliness
7) TCO

Like (0)16 July 15
Anonymous avatar x30

Self Service capabilities; ease of use; documentation and developer community

Like (0)13 July 15
5f260044 cc2c 41dc 94e4 4a91dd22449d avatar?1436255279

Most important it is to support all End-User needs; Analyst, Management, Operational

Like (1)07 July 15
315883f1 8b6e 4759 af74 25d9ede529e5 avatar?1435814975
Mykola KorotkyyReal UserTOP 20

Open API interface which allow you extend functionality not covered by default. If you take one of the TOP 10 BI tools every product has cons and pros. In my practice from many projects I haven't product which 100% satisfied customer requirements

Like (0)02 July 15
Anonymous avatar x30

Not in order of importance:
1. Licensing cost
2. Scalability
3. User friendly (I mean also for non technical user)
4. Good support (remote and on site)
5. Use of well known components (DB, OS, etc.)

Like (0)01 July 15
Anonymous avatar x30

1. Data Handling
2. Ease of use/implementation
3. License Cost
4. Latest technique & innovations
5. Connector - Facebook, Twitter, Google Analytics

Like (0)01 July 15
6740e366 4304 4fec ac8b e91c2ceb1cf6 avatar?1435321669
Fırat BerberConsultant

- Turnaround time, the ability to meet the shrinking decision window
- Vizual / interactive BI structure, strong data vizualization with analitic dashboards
- Ease of use
- Cost of licensing and ownership
With respect to these criterias I prefer E-Kalite Software

Like (0)27 June 15
Abc8ab6b 69a4 48dd 8c70 999f0abad522 avatar?1435044914
Mehmet ÜskesConsultant

@ChaelChristopher i think still it means the singular. If he wanted to mean plural, the question would be "what are your most important criteria.. ".
Off course there are a lot of criteria to when you are researhing a BI tool. But every role can have different priorities. Power users or developers may want it to be easy to use, sponsor may want it not to cost too much.

Like (0)26 June 15
Ca628492 1247 4565 aa8b 96b749080c90 avatar

@Mehmet Üskes -- Criteria is a plural concept, criterion is singular. I think the bulk of these answers are adequate...the reality being that no one selects a BI tool for just ONE reason. There are always strengths and weaknesses in a class of BI tools but if all you have is a hammer, then everything looks like a nail. Selection should be based on the basic needs of a project or an organization, and the needs of a single business user will be different than the needs of an organization that needs to OEM a vendor's solution into their own offering.

Like (0)26 June 15
Abc8ab6b 69a4 48dd 8c70 999f0abad522 avatar?1435044914
Mehmet ÜskesConsultant

I wonder why most of people answered with writing more than one criteria and some of them have shared long lists. Is not it clear : "What is your most important criteria" ? It means you should say your MOST important criteria which has to be only one, Otherwise the question would be like "What are your important criterias.. " :)

Like (0)26 June 15
81588166 bddb 4956 b469 ed34899c2d81 avatar?1435322894
Göker CelikReal UserTOP 20

Ease of use (UI/UX implementation & learning curve)
Ease of implementation
Performance & Scalibility
Other tools included in the package (reporting, ETL, analytics, db etc.)
Interoperability with other tools

Like (0)26 June 15
Anonymous avatar x30

1. Performance
2. Usability & UI
3. Maintenance and code
5. Connectivity to Databases

Like (0)23 June 15
Abc8ab6b 69a4 48dd 8c70 999f0abad522 avatar?1435044914
Mehmet ÜskesConsultant


Like (0)23 June 15
Anonymous avatar x30
Hugo CHESTIERReal User

At présent time INTEROPERABILITY ....

Like (0)22 June 15
Anonymous avatar x30

Simplicity then scalability. Everything else is negotiable in BI

Like (0)15 June 15
Rana iqbal avatar 1434033577?1434033575

3.Ease of access
4.Visually Friendly

Like (0)11 June 15
Natan meekers avatar 1433757132

Ease of use (Time from data to Insight) and the enterprise capabilities (single version of the truth within the company)

Like (0)08 June 15
Anonymous avatar x30

Ease of use, speed of implementation, ad hoc capabilities.

Like (0)03 June 15
Anonymous avatar x30
Rob NaastepadReal User

1) Cloud strategy of the product.
2) Ease of use when cloud based.

Like (0)22 May 15
Anonymous avatar x30

(1) Visualization capabilities

Like (0)21 May 15
Rodrigo carvalhal avatar 1431961840?1431961838

Easy use, fast implementation and search performance

Like (0)18 May 15
Jim hayes avatar 1431956326?1431956324
Jim HayesReal User

Ease of user and data connectivity

Like (0)18 May 15
Anonymous avatar x30

1. Scalability 2. Simplicity and the power to end-users to analyse data 3. TCO

Like (0)18 May 15
Anonymous avatar x30

capacity to develop
user friendly
Does the tool integrate with many data sources

Like (0)11 May 15
Reviewer236817 avatar 1431334837

A lot depends on context but important factors I've seen influence people are:

- End-user ease of use (meaning self-service and integration into the desktop today)
- Enterprise features such as integration into enterprise security
- Ease of data acquisition and ingress into the platform
- Cost
- Existing vendor relationships
- Long term support costs (when people think of it ...)

Like (0)11 May 15
Anonymous avatar x30

The cost is important but having a tool that is simple enough for user to use and build on but also strong enough to support complex processing and provide strong performance is equally important.
Connectors are very important, being able to use various data sources.

Like (0)07 May 15
Ca628492 1247 4565 aa8b 96b749080c90 avatar

Integration - applicable on many fronts...
Is the platform integrated as a whole (i.e., a report created for web renders correctly on a mobile device)
Does the tool integrate with many data sources, including RDBMSs, cubes, spreadsheets, APIs...
Importing SAS, R, or PMML packages?
Integration with Office?
Does the BI vendor provide well-documented and flexible APIs?
Can the the platform be integrated with SSO and portals?

Like (0)05 May 15
Anonymous avatar x30

And, in order:
1. Easy for non-technical users & UI
1. Ease of Troubleshooting and Support, and Security.
1. Reporting / Visualization - dashboard, cubes
4. Licensing cost / Infrastructure requirement /Scalability.
5. Complexity/ Ease of Development effort as well as Customization.
6. Metadata support.
7. Mobility and Cloud based accessibility.

The top three are '1' as the order would change depending on the budget and size of the organization.

Like (0)30 April 15
Jamy cheng li?1430373825
Jamy ChengReal User

Ease of tapping into DB, ease of use, and available industry benchmark.

Like (0)30 April 15
Krishna dutta li?1429015167
Krishna DuttaReal UserTOP 20

I am a user, but I compare Bi tools. In my understanding,
1. Cost
2. Complexity and time in installation
3. Security
4. Compatibility
5. ETL - Issues around it
6. Support
7. Responsiveness (Device compatibility for end users)
I guess, there will be more, but these are on top of my mind.

Like (0)14 April 15
Anonymous avatar x30
Saudi MostafaConsultantTOP 20

Easy for Development
Provide all Information to all levels of management.
Easy for publishing

Like (0)14 April 15
Anonymous avatar x30

- User Friendly
- Ease of adaptation
- Security
- Cost

Like (0)13 April 15
Anonymous avatar x30

1. Interoperability
2. Ease of Use
3. Security
4. Cost

Like (0)10 April 15
Anonymous avatar x30

1 - user friendly & high performance
2- cost
3-perfect database to access Tables
4 - ((((( TRUST )))))

Like (0)02 April 15
Anonymous avatar x30

1. Total Cost of ownership.
2. Infrastructure requirement.
3. Scalability.
4. Complexity/ Ease of Development effort as well as Customization.
5. Mobility and Cloud based customizations.
6. Ease of Troubleshooting and Support.
7. Resource (employee/contractor) availability to execute and maintain

Like (0)01 April 15
Urmas hiie li?1427732831
Urmas HiieReal User

Ease of implementing and user friendly visuals.

Like (0)30 March 15
Anonymous avatar x30

Ease of use, scalable

Like (0)23 March 15
Anonymous avatar x30

Flexibilty and suitability to requirements

Like (0)20 March 15
Alexander milshtein li?1416473562

After more then 15 years experience in BI Consulting,
I see as most important is:

1. Completeness of the solution (is it possible to cover all business requirements with a single BI platform )
2. Centralized administration and unified semantic layer
3. Ability to integrate with a variety of data sources
4. Scalability
5. Support and maintainable upgrades

Like (0)02 March 15
Thomas schaap li?1425165365
Thomas SchaapReal User

License model fitting our startup requirements; dashboarding incl collaboration functionality; cloud based, sass capability and multi tenant; integrated lite dwh plus mdm functionality

Like (0)01 March 15
Edwin willems li?1424962734
Edwin WillemsReal User

Flexibility it gives to the end user to discover and explore without being constrained by (by IT) pre-defined 'search trajectories' / access paths

Like (0)26 February 15
Fabrice dubecq li?1424890323
Fabrice DubecqReal UserTOP 20

Licensing cost
User Interface
User experience

Like (0)25 February 15
Anonymous avatar x30

competitive differentiators

Like (0)25 February 15
10593146 10202637888168431 5535802767425538314 n
Danny DietzReal User

Integration with current systems

Like (0)24 February 15
Anonymous avatar x30

Visualisations of data to make sense of them

Like (0)19 February 15
Abie reifer li?1424062428
Abie ReiferReal User

(1) Ease of use
(2) Ability to integrate with a variety of data sources
(3) Company reputation

Like (0)17 February 15
Opher banarie li?1423172838
Opher BanarieConsultantTOP 20

The answers already provided cover much of what I would recommend, so let me add a few items that are not mentioned:

1) Company track record. Have they delivered in the past on new features and new functions?
2) Is there a product roadmap for future development?
3) Is there native driver support for your data source(s)? Relying on ODBC for your BI tools is going to guarantee slow performance.
4) Are the major modules/functions web-based or PC-based? If you have to install software on every PC it will cost more to maintain and be more difficult to upgrade.

I hope those are helpful.

Like (0)05 February 15
Anonymous avatar x30

How quickly it can crunch millions of records.

Like (0)04 February 15
Anonymous avatar x30

Cost Effective

Like (0)30 January 15
Anonymous avatar x30

1. Data visualizing capability
2. Tools for ETL and Reporting
3. Ease of use
4. Implementation cost
5. Development cost

Like (0)23 January 15
C e crane li?1421865541
C E CraneReal User

Functionality and cost. Cost to include license, infrastructure, training and ongoing support.

Like (0)21 January 15
Anonymous avatar x30

Ease of use, Visualization options, Interactive, accuracy when combining data from multiple data sources, alerts

Like (0)19 January 15
Business182613 li?1421446735
IrvinYDMReal UserTOP 20

You need:
type of storage: MOLAP; ROLAP HOLAP
Architecture: Stage, Landing, Reports
Integration, Analysis and Reports Tools

Like (0)16 January 15
Anonymous avatar x30

TCO / Functionality trade offs for the current environment with an eye on the longer term.

Like (0)14 January 15
Dan RingWriter

I am a news writer at TechTarget.com and am interested in interviewing users of BI solutions. If you are willing to be interviewed, I can assure you that I will fact check before publishing. If you found BI software that performs well or not so well, and your company will allow an on-the-record interview for a story, or if you know someone I can contact at your company for a story, I would be pleased to speak with you. Please email at dring@techtarget.com

Like (0)03 January 15
Anonymous avatar x30

Apart from sufficient functionality: readiness and ease to deploy and upgrade.

Like (0)31 December 14
Anonymous avatar x30

Whether the adequately meet the needs of the business.

Like (0)29 December 14
Reviewer176154 li?1419855328
Cindy DamReal User

1. Find good use cases
2. Ease of integration
3. Have mobile versions
4. Security aspect when used with mobile devices.

Like (0)29 December 14
Onlinesandeep li?1414336348

1. Easy to Use
2. Scalable
3. Free Support
4. cost effective
5. Business Requirement

Like (0)24 December 14
Ann ngozi obi li?1419332085
Ann Ngozi ObiConsultant

Flexible intergrating with existing systems, ease of use, maintenance and good technical support

Like (0)23 December 14
Anonymous avatar x30
Vineet DubeyReal User

1-Business ( Answer from the Business Users)
2-Development Effort.
3-Cost of the product
5-Technical Support.

Like (0)18 December 14
Marc damane li?1418295782
Marc DamaneReal User

1 - Self-Service : Empower everyone with reports that are easy to build and share customize reports
2 - Unify disparate data sources : use data from multiple sources in a single report, (Excel, text/CSV files, any database, Web, etc.)
3 - Real-time business intelligence : makes data available on demand rather than on regularly scheduled annual, quarterly or monthly
4 - Maintenance issues and easy to implement. : centralized data management and implementing a generic solution to meet specific challenges often becomes difficult and costly
4 - TCO : have the lowest ownership costs (pricing Licensing + installation & maintenance costs + Infrastructure requirement)

Like (0)11 December 14
Anonymous avatar x30

1. Self Service / Ease of Use
2. Performance and Scalability to handle Big Data
3. Database agnostic
4. Good Product support and TCO

Like (0)10 December 14
Towsib ali li?1417476373
Towsib AliReal User

Knowing what you want to achieve with that tool

Like (0)02 December 14
Mustafa sabri cikrikci pmp li?1417160999

for BI platforms;
1. ease of use from end user point of view, and ability to manage flexibility for different user groups
2. ease of maintenance
3. visual capabilities
4. performance

Like (0)28 November 14
Itamar steinberg li?1416732674
Itamar SteinbergConsultantTOP 20

I think the most Important criteria Is not specific feature, it's actually the matching between the customer's needs and the features of the tool. So you can write ease of use for example but if the solution is a dashboard that hangs in the CEO / CTO / CFO office then it's not relevant.
If the need is to analyze the data by only the economic department then you need a tool that is great at analyzing like Sisense or Tableau.
On the other hand if the requirements is a full-scale large-company business intelligence solution for thousands of users that maybe you Can go with more general solutions like Yellowfin.
The requirement could be embedded business intelligence then you can consider tools that made for that (yellowfin / pentaho) and don't forget Big-data That can change the picture altogether.

So, in other words, first know what your customers need then you can pick the right set of tools:
data integration, data warehouse, business intelligence GUI tool.
And you also can combine several of them for example:
1. Pentaho data integration, exasol , yellowfin
2. MySQL and Sisense (that has an internal in memory database)

Our website: http://www.inflow-systems.com
Also I am the author of the course: Pentaho kettle tutorial at http://pentahokettletutorial.com

Like (0)23 November 14
Ken gamble li?1416249328
Ken GambleReal User

Ease of Use - ability to train a 'power' user. Flexible and performance options.

Like (0)17 November 14
Jay jobanputra li?1415145376
Jay JobanputraReal UserTOP 20

#1 - Ease of use without the need to know how to code as a business user. Should simply be able to search for answers or drag and drop fields to get insights.

Like (0)05 November 14
Rafal kowalski li?1415132157

Following this order:
1. Comprehensive, Easy & Intuitive User Interface (Scorecards Dashboards, Reports, OLAP, ...)
2. Licencing->Installation->Maintenance Costs + Infrastructure requirement (TCO)
3. Performance, scalability & Connectivity (data sources)

Like (0)04 November 14
Anonymous avatar x30

Business user friendly

Like (0)30 October 14
Anonymous avatar x30

1. Flexibility
2. Cost
3. Ease of Use
4. Mobile

Like (0)22 October 14
Joel li li?1414340116
Joel LiReal User

Ease of use is key.

Like (0)10 October 14
Anonymous avatar x30
Vitor CostaReal User

Usability, Integration, Performance & Scalability

Like (0)29 September 14
Deanna mannix j p li?1414339756

1. Ease of use
2. Help/Support

Like (0)28 September 14
Kevin hein li?1414339673
Kevin HeinReal User

1) Simplicity / Ease Of Use
2) Integration / Ease Of Integrating
3) Supportability / Maintainability Over Time
4) Performance & Scalability

Like (0)25 September 14
Valeria hodgkinson ambcs li?1414339607

All above and flexibility of integration with existing corporate systems

Like (0)23 September 14
Anonymous avatar x30

Cost, Performance, Ease of Use, Visualizations

Like (0)18 September 14
Priyadharshini pichai li?1414339270

Performance, Licensing Cost and User Friendly

Like (0)12 September 14
Ben yeung li?1414336819
Ben YeungReal UserTOP 10POPULAR

We have found that a easy-to-use UI, Integration with our ERP/DW, and speedy performance are favored by our business users. Otherwise, the BI tool will end up being a burden of our IT team with less-than-stellar gains by the users.

Like (0)08 September 14
Joan fabregat serra li?1414338908

It depends on the environment where you are implementing the BI solution. If you are implementing a solution in a 100% commercial company you want something very easy to use. If you are facing an organization full of geeks you want something that can be twisted in every single way... And so on.

Like (0)03 September 14
Anonymous avatar x30

I would start by saying that there is not a single criteria that will magically make you decide on which BI tool to use. First things first, requirements should be analyzed in the perspective of scalability(that will lead to performance as well), licensing/maintenance/training cost, target audience and tools available. In regards to the last point, analysis on the data source connectivity provided, ETL processes made available, semantic layer and reporting/analysis tools provided should be considered. It can be that not only tools from one vendor will do the job for you so integration with other tools should also be considered.

Like (0)02 September 14
Anonymous avatar x30

Good Feedback.

SO based on feedback, all I can add is evaluate
1) Your need : How much Data
2) usage: just for a few months or Long term example : 15 years
3) IS the data model going to change over the years or period.
4) will their be new feeds over time.
3) How many reports : this is where ease of use,dash boards come in picture
1) extract , transform load functionality . This is important , if your ETL guy or girl leaves the company , you are screwed , unless tool is able to simplify the ETL process , that you can do reverse engineering.

1) based on your answers above you can choose the appropriate BI tools out there.

PERFORMANCE : Non related to tool
1) this depends upon your HARDWARE, Data model and architecture , and fine tuning of queries...in addition maybe populating the Data marts or views and / or Reporting universe.

Like (0)26 August 14
Anonymous avatar x30

Check support for Analytics, Data Insights, Visualization and data as service

Like (0)12 August 14
Anonymous avatar x30

1. Easy of Use
2. Licensing cost

Like (0)12 August 14
Gareth crawshaw li?1414337963
Gareth CrawshawConsultantTOP 5POPULAR

At risk of repeating others, ease of use, scalability, security (user and row level for example) and TCO are probably top of my shopping list. Compatibility with other tools also quite important (for example R or hosting visulisations on intranet/internet)

Like (0)08 August 14
Scott mitchell li?1414337707
Scott MitchellReal UserTOP 20POPULAR

Key Evaluation Points for BI Tools:
1) Ease of use – Self-service analytics and data exploration, End-user report consumption and Time to develop new reports
2) User Interface and Visualization effectiveness – If it does not look good business will not use it
3) Styles of BI Supported – Scorecards Dashboards, Operational Reports, OLAP Reporting, Predictive Analysis, Notification and Alerting
4) License/TCO – Open Source vs Enterprise Software – support and maintenance structure – development and administration costs, environment deployment constraints, admin tools
5) Performance and data scalability – Depends on the business requirements and data volume
6) Data source connectivity – Depends on the source systems that need to be integrated and backend data integration
7) Security – Authentication, Authorization, Application, Object and Data level security
8) Extensibility and API/SDK – If integration with external applications is required
9) Feature Set/Product Roadmap – scope of product features, speed of platform innovation

Like (2)07 August 14
Anonymous avatar x30

Scalability and Performance
Maintenance Requirements
Product Roadmap

Like (0)15 July 14
Anonymous avatar x30

Feature Set, Ease of use, mass deployment capabilities, and licensing costs..

Like (0)14 July 14
Aman li?1414336804
Aman Real User

The success or failure of any BI project depends on collecting and prioritizing Business requirements and must include the following:

1. A targeted business process

2. How BI can improve the process

3. When BI will be used

4. What kind of BI is needed

5. Who will use it

6. How improvements will be measured

In most cases, BI investments need to address:

Better alignment of BI with business strategy
Improved data quality
Better integration of BI systems with other systems, such as CRM or ERP
Better understanding of user needs and requirements
Improved user training
Brainstorm ideas - on how BI can be used
Identifying business questions - gaining more detail on requirements and information needed

Like (1)04 July 14
Anonymous avatar x30
Sanjay KumarReal User

Performance, understandability and user-friendly

Like (0)03 July 14
Anonymous avatar x30

The scale at which you are going to implement the BI tool. Everything else has a solution But you can't go using in memory tools for a Global enterprise.

Like (0)27 June 14
Bisera ivanoska li?1414336178

It is important that a Business Intelligence solution supports the principle of ‘create a report once; run on every device’. People today use tablets, smartphones very very often.
Second, performance? a good response time is also important.

Like (0)20 June 14
Dung dinh tien li?1414330229
Dung Dinh TienReal UserTOP 5

Following this order:
1-Licence cost
2-Visualization data (dashboard, reporting,..)
3-Performance (Load/process data)
5-Easy for non-technical users

Like (0)20 June 14
Anonymous avatar x30

Integration with existing portfolio

Like (0)19 June 14
Gonzalo segarra li?1414335867
Gonzalo SegarraReal UserTOP 20

User friendly and very good dashboards

Like (0)19 June 14
Shalin ghelani li?1414335619

Flexibility, ease of use, scalabilty

Like (0)19 June 14
Anonymous avatar x30

User friendliness is at the top of my criteria list!

Like (0)19 June 14
Anonymous avatar x30

Most folks tend to think of UI and the flashy, sexy stuff. However, experience has proven that adopting a platform approach is key to success - a Platform that can access any data source and provide capabilities for internal and external users from the same platform, and not merely serve as a data visualization tool. The ability to do disconnected analytics cannot be discounted; Further having a platform that does NOT mandate creating a data warehouse as a prerequisite; i.e. It shoild have the ability to access operational data sources with minimal impact to the back-end systems.

Like (2)08 June 14
Dean carey li?1414334371
Dean CareyReal User

The most important criteria for me would be it's ease of use for non-technical users. If you have to use data analysts to develop all the reports then keep looking.

Like (1)31 May 14
Anonymous avatar x30
Bill FrankReal User

I believe you have to match product capabilities to company BI strategy first and then consider infrastructure standards and internal competencies. if you do these things you should get value. The type of BI solution is important but don't be fooled by the "it's all about data visualization or big data". it is not in most organizations...

Like (2)23 May 14
Milind khamkar li?1414333695
Milind KhamkarReal UserTOP 20

Simplicity ~ Scaleablity ~ Sensiblity

Like (0)16 May 14
Anonymous avatar x30

The following is the order I follow when I research BI tools:
1. Scalability and Performance
2. Usability & UI
3. Mobile and Cloud Based integration and accessibility
4. Maintenance and code
5. Connectivity to Databases and Big Data

Like (0)15 May 14
Aditya chavali li?1414333099

User Friendly
IT Maintenance Friendly

Like (0)13 May 14
Reviewer108354 li?1414332543

The following are important when researching BI Tools:

1. Licensing cost.
2. Infrastructure requirement.
3. Scalability.
4. Complexity/ Ease of Development effort as well as Customization.
5. Metadata support.
6. Mobility and Cloud based customizations.
7. Ease of Troubleshooting and Support.

Like (0)24 April 14
Anonymous avatar x30

Performance and Scalability. Ease of use goes without saying.

Like (1)15 April 14
Anonymous avatar x30

Ease of use, implementation, adaptability licensing.

Like (0)08 April 14
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