Santosh Pallai - PeerSpot reviewer
SAP BPC Consultant at Tech Mahindra
Real User
Top 5Leaderboard
User friendly with helpful support and an easy setup
Pros and Cons
  • "The solution is stable."
  • "The scope is limited to a few accounts."

What is our primary use case?

I work on the planning and price planning and I create dashboards.

What is most valuable?

It is user-friendly. 

It's easy to set up.

The solution is stable.

Technical support is helpful.

It's scalable. 

What needs improvement?

We have not found any shortcomings. It does what we need it to do. However, while most of the things have been incorporated, doing data action optimization wasn't something that we could have done. We needed data action capabilities. 

The scope is limited to a few accounts. We need to limit that data in order to get enhancement in terms of performance. There are a few little challenges there. This needs to be considered in the planning stages. For example, how to enhance or limit data and look up or delete statements. You need to consider data locking and access control.

For how long have I used the solution?

I've been working with the solution for four or five months now. 

Buyer's Guide
SAP Analytics Cloud
April 2024
Learn what your peers think about SAP Analytics Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability is good. There are no bugs or glitches and it doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

We have 15 to 16 people using the solution in our company currently. 

The solution is easily scalable. however, that does mean it will get more expensive. 

There are dimension restrictions. The scope is limited to only five to six accounts. That is one challenge. So we cannot have more scopes.

How are customer service and support?

Technical support has been good. They are helpful and responsive. we're satisfied with the level of support on offer. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial implementation is very straightforward and simple. it's not complex. 

What's my experience with pricing, setup cost, and licensing?

I don't have the exact details of the pricing. It's my understanding that as you scale, the price will rise. 

Which other solutions did I evaluate?

We did look into other planning solutions. 

What other advice do I have?

We are using the corporate edition. I'm a user and consultant. 

I'd advise new users to use it as much as possible. It helps make it more stable and scalable. It's very user-friendly and intuitive for both the management and technical team - no matter who uses it, it's not too hard to deal with.

I'd rate the solution eight out of ten. There's still from for improvement, however, I am largely happy with the product. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Wonjae BAE - PeerSpot reviewer
Senior Managing Director at dfocus
Reseller
Top 5Leaderboard
Changed the culture of meetings for our client with data-driven management
Pros and Cons
  • "One of the most outstanding features is being able to use the dashboard with a touch screen."
  • "SAC, which is the cloud version, lost some good features from the previous planning product, like BPC or BPS."

What is our primary use case?

The primary use case is for our client. We implemented the BI Analytics for the executive. SAP also works with the theater boardroom. There is another license policy, but there's more that's dedicated for the dashboard with the touch screen so they can use it for their executive meetings.

The solution is used on PC or mobile. It's deployed on a public SAP cloud.

How has it helped my organization?

SAP Analytics Cloud changed the culture of meetings with data-driven management for our client. It modernized everything.

What is most valuable?

One of the most outstanding features is being able to use the dashboard with a touch screen. The other feature is nothing special compared with BusinessObjects, but it's a cloud version and they upgrade very often with the CI/CD way. They do it automatically because it's the service, it's not like download and installation. It's different from the other BI products and it has a planning feature.

What needs improvement?

In the beginning, we had a problem with stability but it's currently fine.

SAC, which is the cloud version, lost some good features from the previous planning product, like BPC or BPS.

For how long have I used the solution?

I have been using this solution for more than three years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

The cloud version is automatically scalable.

How are customer service and support?

Technical support is good.

How was the initial setup?

Setup was straightforward.

Some of our clients are interested in moving to cloud-based IT. In that case, we can recommend SAP, but some clients still want to use the on-premise for security purposes and their policies. In that case, we cannot recommend SAC, but we do recommend BusinessObjects or another on-premise solution like Tableau.

The amount of time it takes to deploy depends on the requirements, but normally it takes three months for the reporting. Of course, they need to prepare their data before implementing the BI.

Normally, two or three people are needed for the BI implementation. If it contains planning as well, it's more than that because planning is more complex than actual implementation.

What was our ROI?

From our customers' experience, we know that they are satisfied with the ROI.

They need to collect the data and make reports, but it's just one solution. After logging in, they input their planning and then it can be aggregated automatically for the HQ users. That is very time saving and effort saving.

What's my experience with pricing, setup cost, and licensing?

The price is competitive. There is a power user license and normal user license, but the normal user license is reasonable. The power user license is a bit expensive, but our client doesn't need to buy many user licenses for that.

Which other solutions did I evaluate?

Previously, we used BusinessObjects. That's the previous version of SAP, but it's been changed to SAC.

These days we are comparing the modern BI products, like Click, Tableau, and Microsoft Power BI. Those are the main competitors.

What other advice do I have?

I would rate this solution 7 out of 10. 

My advice is the same as BW/4HANA. For someone who wants to start using this solution, they need to refine their requirement in the beginning and analyze the available data and how it should be consumed in the dashboard or analytics. They need to design from the beginning. It can be just a sketch, but they need to think about it before they start implementing it.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/Integrator
PeerSpot user
Buyer's Guide
SAP Analytics Cloud
April 2024
Learn what your peers think about SAP Analytics Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,479 professionals have used our research since 2012.
BI Architect at ArcelorMittal
Real User
User-friendly, very scalable and stable for dashboard design, but still with plenty of room for improvement.
Pros and Cons
  • "Its user-friendliness is valuable. It is a product for end-users and not for IT, which is an advantage."
  • "It still lacks a lot of functionalities as compared to other tools such as Power BI or Tableau. Sorting is not working as well as it works in Tableau. A lot of other things are also not at the same level. Their technical support is not perfect and could be better. It takes a lot of time to have lacking functionalities implemented. Its integration with the BW backend should be better. Both solutions are from the same vendor. They position SAP Analytics Cloud as a reporting tool on top of the BW environment, but the integration between both is not yet 100%. For example, user management is still not synchronized."

What is our primary use case?

We have our data stored in SAP BW. SAP Analytics Cloud is now the main Reporting Tool from SAP. We are gradually shifting the reporting from BO Webi / BO Lumira / BEx Wad to SAC.

How has it helped my organization?

It improves the buy-in from business for SAP technology.

What is most valuable?

Its user-friendliness is very valuable for end-users. It allows them to create dashboards without very experienced IT knowledge (compared to BO Lumira).

What needs improvement?

Though it's the best placed product when working with an SAP BW backend, it still lacks a lot of functionalities when compared to other tools such as Power BI or Tableau

The technical support of SAP is not perfect and could be much better. 

It takes a lot of time to have lacking functionalities implemented.

The integration with the BW backend can still be improved. Though both solutions are from the same vendor and the tool is positioned as "the" reporting tool on top of a BW environment, the integration between both still lacks a smooth integration. For example, authorization management is still not synchronized out of the box.

For how long have I used the solution?

We were amidst the first adaptors of SAC and have seen it growing to a more mature level.

What do I think about the stability of the solution?

It is quite stable. We had very limited downtime in the past years. The continuous upgrades (cloud) can deliver sometimes moments of surprise, certainly when the layout is impacted.

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and technical support?

Their technical support is not perfect and could be better. SAP Analytics Cloud is still lacking a lot of functionalities as compared to its competitors, and when we address these questions to SAP, it takes a lot of time to have these functionalities implemented.

Which solution did I use previously and why did I switch?

Yes, multiple tools: WAD, BO xCelcius, Lumira. 

It is the future vision of SAP (for now).

How was the initial setup?

The initial setup of SAP Analytics Cloud is easy because it is a cloud product. You can start using the environment very soon after the decision to do so is taken.

What about the implementation team?

In house with a little help during startup from SAP.

What's my experience with pricing, setup cost, and licensing?

Its pricing is fair when compared to its competitors.

Which other solutions did I evaluate?

Tableau, Power BI. From a user perspective, much more flexible and functional, but lacking the proper integration with SAP BW.

What other advice do I have?

If your data is stored in the SAP environment, it is still the best tool in the market. Microsoft Power BI and Tableau are very nice in functionality and layout, but they lack functionality when you link them to an SAP database.

My suggestion would be to use the tools from the same vendor. The reporting tool should be from the same vendor whose backend system you are using. I advised the same in our company because we have a lot of tools. If you have an SAP data warehouse, then use tools from SAP on top of this data warehouse. If you have SQL Database, then Microsoft Power BI is more suitable.

I would rate SAP Analytics Cloud an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Member of SAP Production Support Team at Maxicare Healthcare Corporation
Real User
Expandable, reliable, and offers good storytelling capabilities
Pros and Cons
  • "It is scalable."
  • "The budget management could be better."

What is our primary use case?

We are in the experimental stage. We are still using other business intelligence tools. However, we are experimenting with the SAP Analytics Cloud as a possible replacement or alternative.

What is most valuable?

The storytelling is great.

It is scalable.

The solution is reliable and stable.

What needs improvement?

Before the implementation, I read a lot about SAP Analytics Cloud. However, I am sad to say other functions or functionalities were not included in our version right now.

We are not using it regularly yet. Maybe more testing on our part is needed before talking about a lack of features.

As I use the SAP Analytics Cloud, I'm using only data, so I am grabbing data and putting it onto the SAP Analytics Cloud. Our boss wants to connect the data directly to the SAP database. That is one of the things they would like to do before we totally use it as our business intelligence solution.

The budget management could be better. I forget the exact term. However, the finance department will use the functionality for budget management across all the departments within the company.

There is a feature where all reports will be centralized in one, and it will be shown on one big monitor. If you put it on a monitor with touch capability, it would be perfect. It would really look good for reporting.

The predictive analysis should be stronger.

For how long have I used the solution?

I started using the solution in 2020. However, I am not using it yet on a regular basis. 

I tried it before implementation and based on my experience, that's why our company got licensed for the SAP Analytics Cloud.

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn’t crash or freeze.

What do I think about the scalability of the solution?

The product is scalable. So far, we’ve been happy with it. That said, said, we are in the stage of testing it right now. We are not yet entirely using it as our main DA.

How are customer service and support?

I have not yet experienced technical support.

How was the initial setup?

I’m not the one implementing it right now. Maybe our SAP basis team would have a better account of how the implementation went. I was more on the functional side. The technicality of setting it up is outside of my capabilities right now.

You only need a small team for deployment and maintenance.

What about the implementation team?

We have consultants assisting us with the implementation.

What's my experience with pricing, setup cost, and licensing?

The costs and licensing are outside my level of knowledge. I don’t deal with it directly.

That said, there may be additional costs involved. Some functionalities of the SAP Analytics Cloud are not yet included in our version.

What other advice do I have?

We are end-users.

We are not using it in the cloud. We are in the on-premise platform at this moment. It’s a hybrid, currently.

I’m not sure which version of the solution we’re using.

My current job is in SAP production support, so I am the one handling incident reports or incident tickets and problem management for all the SAP-related tickets. I’m somewhere between a user and a consultant. I’m not a reseller.

I’d advise potential users that it's better to connect it directly to the database so that it will have data harmony from your ERP if you are using SAP as well as this SAP Analytics Cloud. That way, you can create reports and extract data anytime you like. Right now, we are just pulling data in SAP and then into the SAP database and putting it on SAP Analytics Cloud to create a story or a report itself.

I’d rate the solution nine out of ten. This is mostly due to the business intelligence functionality only, as I have not yet really tried out the other functions.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Human Resources Consultant - Workforce Reporting at a government with 10,001+ employees
Consultant
Easy to set up with good forecasting capabilities but requires knowledge of programming languages
Pros and Cons
  • "There is a really nice insight feature that I enjoy using."
  • "The customizations need to be better."

What is our primary use case?

I primarily use the solution for reporting. We talk to people in all different roles and in all different types of companies and organizations. It's just to get a more well-rounded scope.

We use it to build a human capital dashboard and I use it to report on workforce data, hires and exits, movements, and items of that nature.

What is most valuable?

I like the forecasting capabilities. 

There is a really nice insight feature that I enjoy using. It automatically adds input, which is quite helpful. 

The initial setup was super simple. 

What needs improvement?

The customizations need to be better. In order to do some basic functions, in order to create certain basic functions in input control, you need to know a couple of basic programming languages. It would be better if these input controls were easier to create or to get working. For example, in Tableau, it's so easy. You just add these controls. However, in this product, for certain basic functions like dropdown boxes, it's more difficult for the basic business user. If you're not in IT, it's not as easy as Tableau.

The product needs to offer more options for navigation. There need to be dropdown filtering op boxes. Right now, when you filter, what you have filtered is not presented - the selection isn't on the screen. If you're looking at it, you don't know if you've got the right number unless you hover over it.

Some of the functionalities that do not use any IT or business language, such as BIAL, which is a subset of JavaScript, and something called CSS, need to be incorporated.

The analytics app is designed for programmers. You need to know programming languages in order to use the solution effectively, and some users aren't programmers. Unfortunately, if you want something that should be simple to do, that's not available as you need to have that programming language.

For how long have I used the solution?

I'm a new-ish user; I just started this year. I would say I've used it for less than a year.

What do I think about the stability of the solution?

The product seems very secure. It seems very stable. I've had no issues. There are no bugs or glitches. It does not crash or freeze.

What do I think about the scalability of the solution?

The scalability is very good. I am not using it to its current potential, however, this is one of the benefits of the program, as is it can be scaled out for the whole organization, due to the ability for it to connect directly to the cloud data and right to the SAP.

Different business units are using the solution, including HR, long-term care, and transportation. I'm not sure how many users are leveraging it, however. We are a city-wide organization and different government areas use it.

It is not widely used right now, as we are still in the demo stage. That said, I can say that the organization is planning on committing to it.

How are customer service and support?

I've never had to use technical support except to go to my own IT staff for help, and therefore I can't comment very well on SAP's level of assistance.

Which solution did I use previously and why did I switch?

I'm also familiar with Tableau.

We were using Excel and Tableau, and we stopped using Excel due to the fact that there's no scalability there. It's just very slow and cumbersome. That was Microsoft, actually. With Tableau, we are also using it for other things. Due to the nature of this software, it's good for some projects, and Tableau is better for others. This one's more suited towards data that is coming directly from a live system. Tableau works really well with flat files.

How was the initial setup?

For me, the implementation was very simple.

Our IT department provided me with the access rights and provided me with the appropriate links, as well as all of the training materials that SAP has on their website.

My deployment was small and quick. For the whole organization, it takes much longer. I am using it with a flat-file, inserting data into the cloud to connect with it, and therefore, my scope is very small compared to the whole organization. It did not take me long at all.

I handle the maintenance myself. It doesn't require much maintenance. I do work with IT when I need to.

What about the implementation team?

I used our IT staff, however, they have been working with representatives from the company in order to deploy the product organization-wide.

What's my experience with pricing, setup cost, and licensing?

I can't speak to the licensing or costs. I'm not involved in that aspect just yet.

There seem to be three different levels of licenses, including one for a viewer, and one for a designer and one is for analytics.

Which other solutions did I evaluate?

This is currently the solution we are evaluating.

What other advice do I have?

My advice would be to all-out purchase the analytics application, as some of the features are in just the designer mode, and they are not going to be sufficient. You're going to need some of the features that are contained in the third option, the analytics application.

Users need to be very familiar with what they have called the data modeler and should spend some time modeling and rendering data in their data modeler or just importing data into something called the dataset. With the dataset, users have more flexibility, however, the data modeling, that's something I didn't know starting out. Had I done it differently, I might have used the data modeler.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CEO at Attiva Spa
Real User
Stable business intelligence platform with reasonable pricing; initial setup was easy
Pros and Cons
  • "SAP Analytics Cloud is easy to create charts with, and is a stable business intelligence platform. Easy to set up solution."
  • "What should be improved in SAP Analytics Cloud is the speed of importing information and data, e.g. from SAP S/4HANA. Gathering the data from the main database takes a bit of time."

What is our primary use case?

We're using SAP Analytics Cloud for analyzing financial and commercial information.

What is most valuable?

What I really like most about SAP Analytics Cloud is that it's very easy to create charts with it.

What needs improvement?

What should be improved in SAP Analytics Cloud is the speed of importing information and data from SAP S/4HANA, because it's what we're using. We noticed that gathering the data from the main database takes a bit of time.

Another way to improve the product is for them to let others access some information without being part of our SAP company system. If I want a customer to check information directly using SAP Analytics Cloud that would be good, because currently, it doesn't seem to me that this is possible directly in the product. Of course, there's another path to take to reach that goal, but a direct connection for external people who may want to check some information could be useful.

For how long have I used the solution?

I've been using SAP Analytics Cloud since last July.

What do I think about the stability of the solution?

SAP Analytics Cloud is a stable product.

How was the initial setup?

The initial setup for SAP Analytics Cloud was quite easy. On a scale of one to five, with five being the best, I'm rating the setup a five. I did the setup with the help of a team, e.g. not just by myself.

What's my experience with pricing, setup cost, and licensing?

I find the pricing of SAP Analytics Cloud reasonable. On a scale of one to five, with five being the best, I'm giving it a score of four out of five for the price.

Which other solutions did I evaluate?

We adopted Qlik Sense a few years ago, then we started with SAP, and after having tried SAP, we decided to stay with SAP Analytics Cloud. We discharged Qlik Sense.

What other advice do I have?

We're using SAP Analytics Cloud in our company.

I still don't have an idea on how scalable the product is.

I'm unable to give feedback on the technical support for SAP Analytics Cloud, because I don't deal directly with SAP, but with another company that assists us, and they work with SAP.

My advice to others looking into implementing SAP Analytics Cloud is for them to
check the cost of implementation, because the cost of the product is not high, but sometimes the implementation could cost a lot more, e.g. the connection to your access system could cost a lot.

I'm rating SAP Analytics Cloud nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Practice Head at ERP Logic
Real User
The fact that it's integrated means we don't need to rely on an independent planning environment
Pros and Cons
  • "Planning is the most valuable feature of the product because it's integrated and that means we don't need to rely on an independent planning environment."
  • "When it comes to planning there is a concern about the ability to match the exact requirements of the customer with what the product offers."

What is our primary use case?

Although we currently use version 4.2, there are upgrades very regularly. I work for multiple clients and each client has a different version. It depends on the analytics cloud SAP are distributing to their respective clients. For now, we have 10 clients but the plan is to expand this. 

What is most valuable?

Planning is the most valuable feature of the product because it's integrated and that means we don't need to rely on an independent planning environment. We have all the data available in ACP and fixed cloud and we use the same data for planning.

What needs improvement?

In terms of improvement, planning can sometimes not work the way we expect it would or should. Most of our customers are from VPC. They want to typically assimilate the scene and reflect what they are using. We sometimes have a hard time assimilating the same information on VPC.

I do understand that each and every product has its limitations. We are able to retrieve the information the customer is looking for, but whatever they are doing in VPC is what they want to be able to do in SAP, so SAP really needs to focus on that area to ensure that whatever they are doing in VPC is also in SAP.

For additional features, I have to say that so far they satisfy the requirements. I haven't worked on the planning models or the predictive models, but when it comes to planning there is a concern about the ability to match the exact requirements of the customer with what the product offers.

For how long have I used the solution?

I've been using this product for almost two years. 

What do I think about the stability of the solution?

It seems to be a stable product and we haven't had any issues. It works as expected and in the long term, stability will really depend on how they update their system. 

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and technical support?

We have, on occasion, contacted SAP for some of the issues we've had and they then forward it to the technical department who email us and solve the problem. We haven't opened any waiver messages.

How was the initial setup?

The initial setup was complex. If the information is straightforward then it's fine, we're able to retrieve and carry out the basic operations, data actions, data logging, etc. and deal with it ourselves. But when you're trying to aggregate more information, for example, if you have a previous year's data and they want to see it as one column and for the current year they want to see a monthly view, it's possible in VPC but not possible in SAP. 

What about the implementation team?

We carry out the implementation ourselves and there is a great variation in the time it takes. It depends on the customers' requirements. With some of our customers, we were able to deploy in three weeks, but there were others that took up to four months. It depends upon the directives we receive from our customers. Not every customer has the same requirements and each customer is unique and we need to plan accordingly.

What other advice do I have?

For now, we are only using the solution on public cloud but we have several customers in the pipeline and we are planning to use private cloud for future clients.

I've worked for many business warehouses over a period of 18 years and I strongly recommend this particular product because whatever I do in multiple tools, in reporting or dashboarding, for example, I carry out a planning process where everything is integrated, so I strongly recommend SAP.  

I would rate this product a 10 out of 10 because I'm impressed with its function. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Independent Consultant at Bosch&Cia
Real User
Top 5Leaderboard
A good platform and very robust
Pros and Cons
  • "A robust solution."
  • "Could be more user-friendly; somewhat complicated to use."

What is our primary use case?

I am a professional consultant and programmer and we are customers of SAP. 

What is most valuable?

This is a robust solution and I like that it's oriented to develop what we need in our ERP. I like the platform and the fact that it's the same ecosystem. 

What needs improvement?

There is something about SAP Analytics that is complicated and more technical, certainly in comparison to a solution like Power BI which is more intuitive and where it's easier to find data. Power BI has the added advantage that many people work with Excel. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

It's stable because it's all in the cloud. 

What do I think about the scalability of the solution?

The solution is scalable but we haven't really tested it. Deployment requires a couple of people; one for design and the other working with what you need for analysis.

How are customer service and support?

SAP calls me once every three to six months to ask how things are going. 

How was the initial setup?

The initial setup is very easy because you can work with data models and if you know the database and you know how to model, both are intuitive. I haven't had many issues with deployment. 

Which other solutions did I evaluate?

In general Power BI seems to be more professional and user-friendly, it's certainly easier to find data. I prefer Power BI if I want to work quickly with clients because it's easier to use and I can send a link whereas SAP is more difficult to access and I can never be sure that the client can get access. The first steps are more or less the same with both products although SAP Analytics has perhaps more details to analyze what you see on the screen and Power BI has more of a classical interface.

What other advice do I have?

Take your time and study the product because when you use SAP Analytics Cloud, you'll find it's very easy to make graphs and tables, to analyze and cross data. It's important to understand how it works but to also have a very clear idea of where you're going. There are online courses available as well as online help which is very useful. 

I rate this solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free SAP Analytics Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free SAP Analytics Cloud Report and get advice and tips from experienced pros sharing their opinions.