ServiceNow CMDB Valuable Features

Justin Conway
Service Delivery Manager at Umicore
All of their features are valuable. I primarily use it for ticket tracking and seeing what the trends are. I go in there and make sure all the work is getting done. Checking and seeing what assets are showing up, what versions of software they have on them. That's kind of how I've been using it lately. ServiceNow CMDB is also very user-friendly and they offer plenty of good training. ServiceNow CMDB is extremely customizable. View full review »