Network Engineer at Michigan Technological University
Real User
Near-instantaneous alerts help us to quickly narrow down problems
Pros and Cons
  • "We are a smaller enterprise, but we're watching approximately fifteen-thousand switchboards with no problem at all."
  • "This solution would be improved with better automatic discovery for ping-only devices."

What is our primary use case?

Our primary use case for this solution is network monitoring.

How has it helped my organization?

We have Statseeker alerts emailed to a Google group, and one of the members of that group is a Slack integration. This means that we get instant alerts on Slack, from Statseeker, whenever an event happens.

All of our UPS units are set to send SNMP traps to Statseeker whenever their batteries are in need of replacement, or they start failing self-tests. Statseeker then generates an alert based on that trap, which proactively tells our UPS people that this battery is in trouble.

What is most valuable?

The most valuable feature is the ping going out every second, which gives us almost instantaneous alerting.

The user interface allows us to sort according to the source of network packets, which helps us to quickly narrow down problems.

What needs improvement?

This solution would be improved with better automatic discovery for ping-only devices. Every time we add an access point, which is a ping-only device, we also have to remember to add it to Statseeker. It would be very helpful if while doing a ping sweep of our network, once Statseeker discovers a new device, it performed a reverse DNS lookup on the IP address to get the hostname and then automatically add it.

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What do I think about the stability of the solution?

The stability of this solution is awesome. Except when it comes time for upgrades, we don't touch it and it just keeps going.

What do I think about the scalability of the solution?

We are a smaller enterprise, but we're watching approximately fifteen-thousand switchboards with no problem at all. The scalability is awesome.

How are customer service and support?

Technical support for this solution is great.

Which solution did I use previously and why did I switch?

We have been using Statseeker the entire time that I have been with the company.

How was the initial setup?

I was not with the company for the initial setup and deployment.

What's my experience with pricing, setup cost, and licensing?

We receive discounted pricing for being an educational user. Compared to other solutions such as Zabbix and AKiPS, this solution is very well priced.

Which other solutions did I evaluate?

We have looked at a couple of other solutions like Zabbix and AKiPS, and Statseeker has consistently underpriced everybody.

What other advice do I have?

If this solution offers a trial then I would suggest giving it a try. In my experience, there is not much better than this.

We set a two-minute bundle time so that we don't get completely inundated with alerts.

There is a bug we have encountered, where if we accidentally add a ping-only device as an SNMP device, and then that device goes down, it doesn't report back as "down".

Overall, I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at BCBS of KS
Real User
Allows us to poll tens of thousands of interfaces at short intervals
Pros and Cons
  • "This solution has helped us to proactively identify issues and push some of those fixes down to tier one."
  • "I would like to see some layer two and layer three topology mappings, similar to what NNMi and SolarWinds presents."

What is our primary use case?

Our primary use case for this solution is fault management.

How has it helped my organization?

This solution has helped us to proactively identify issues and push some of those fixes down to tier one.

What is most valuable?

The most valuable features are the quick retrieval of performance data, and its ability to poll tens of thousands of interfaces at short intervals.

The single pane of glass for fault and performance data is very helpful.

What needs improvement?

I would like to see NetFlow improved, with better reporting capabilities that are similar to Scrutinizer.

I would like to see some layer two and layer three topology mappings, similar to what NNMi and SolarWinds presents. For fault, it's very good, but for tier one, they like to see pictures.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the scalability of the solution?

The scalability of this solution is very good.

How are customer service and technical support?

I would rate their technical support a nine out of ten.

Which solution did I use previously and why did I switch?

We used HP NNMi prior to this solution. However, they out-priced themselves so we switched.

How was the initial setup?

The initial setup for this solution is straightforward. This is a turnkey solution and it is very easy to deploy.

What about the implementation team?

I implemented the solution myself.

What was our ROI?

We have not seen ROI.

Which other solutions did I evaluate?

We have used SolarWinds and HP NNMi. We decided that Statseeker was by far the best solution.

What other advice do I have?

My suggestion for anybody considering this solution is to evaluate at least four other products to see what works best.

I think that the NetFlow portion of the solution needs to be enhanced, but the fault and performance stuff is solid.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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March 2024
Learn what your peers think about Statseeker. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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Senior IT Director at Inglis foundation
Real User
The single pane of glass for traditional and SDN affects our network management by making it easier
Pros and Cons
  • "In terms of network visibility, Statseeker can be very granular. We can tell it exactly where we want it to go and where we want it to check, or it can do an SNMP walk and find out where everything is. It's very detailed."
  • "I would like the ability to update the dashboard. I would also like the ability to access via an API. Then I could produce a dashboard that my C level can understand. This is just so they can go and refresh whenever they want to and see what things look like."

What is our primary use case?

We use Statseeker to monitor all the devices on our network. This includes:

  • the network switches
  • our gateways to the cloud
  • our kiosks that are mounted throughout our building
  • any other device we deem to be important

We want to know exactly when they go down.

How has it helped my organization?

In terms of network visibility, Statseeker can be very granular. We can tell it exactly where we want it to go and where we want it to check, or it can do an SNMP walk and find out where everything is. It's very detailed.

What is most valuable?

I find the speed of notification most valuable with using Statseeker. It's very quick with its notifications and the history is easily accessible. The history of outages, how long something's been down, how long something's been up. It has all that information there for us.

Now we know when things go down before we are called and told that something's not working. It allows us to fix something before our customer notices it's broken.

What needs improvement?

I would like the ability to update the dashboard. I would also like the ability to access via an API. Then I could produce a dashboard that my C level can understand. This is just so they can go and refresh whenever they want to and see what things look like.

What do I think about the stability of the solution?

The stability of Statseeker is rock solid.

What do I think about the scalability of the solution?

Statseeker would scale just fine. I just don't need it for more than what I have it for. It would scale great. It's fast, light, and thin. 

We've done some WAN stuff, but are just getting into SDN.

How are customer service and technical support?

When I had to use Statseeker technical support, it was good. However, in the beginning, the hours were a little strange because they're in Australia. For me on the East Coast, that's almost as far away as I could be. 

Now since they're in San Diego as well, I'm sure it will be fine. I haven't had to call them for tech support very often.

How was the initial setup?

I deployed Statseeker myself. It was a little complex. Someone was there to walk me through it. I would never have figured out how to do certain things if it wasn't for the person that was on the phone helping me. As long as they're providing that, then it's good.

What's my experience with pricing, setup cost, and licensing?

It's probably $5K a year for the license.

Which other solutions did I evaluate?

SolarWinds was on my shortlist. I was almost in with them. I had done some free things using Splunk etc. Once I saw the demonstration in the Cisco lab, I knew this would be the easiest solution for me to deploy and use.

What other advice do I have?

Overall, Statseeker has reduced the complexity of our network monitoring once it's installed. It provides a single pane of glass to go and look at a snapshot if anything's down or having any transitions, i.e. within the last hour or last twenty-four hours. 

You can look at the data coordinator and if you see something red, you know something's wrong. If you don't see anything red, you know nothing's wrong. It just takes a glance. Even our help desk, if they're not in-network experienced, they can tell if something's down.

The single pane of glass for traditional and SDN affects our network management by making it easier to go to one place to be able to look at something as opposed to checking disparate systems all over the place.

For the workload of our network admin team, Statseeker has been a big help. Statseeker did reduce the amount of work they had to do. Even more, it focused them on what they had to do. Instead of chasing their tails, they could work on something that needed to be done. 

For our network availability, we see things that are up and down, like if something needs to be replaced or fixed. Everything stays up longer now. We don't have a lot of SDN. 

On a scale from one to ten, I would rate Statseeker a nine. I like it a lot, especially the area where you define reports and where you set up the email alerts. 

The language used to formulate the email when you send it out could be done a little better. Statseeker gives you results that you can understand very quickly.

The biggest lesson that we've learned from using this solution is that you can't be everywhere at once, but this can.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network Engineer at a financial services firm with 1,001-5,000 employees
Real User
Traffic Analyzer validates the source and destination, how much bandwidth is being consumed, and the protocols being used.

What is most valuable?

My favorite feature is Traffic Analyzer (NetFlow). I use this part of the tool nearly every day to validate what traffic (source and destination) is communicating, how much bandwidth they are consuming and what protocols they are using. It assists in troubleshooting immensely. We use the alerting features to notify of performance issues, device outages, and firewall failover situations. We have used the historical data tool many times to review historical performance. Since it keeps all historical data, we can get pretty much everything we need.

How has it helped my organization?

When we have bandwidth spikes or outages, we use this tool to analyze what device or devices are causing the issue. Then, we evaluate the data and the case, and decide how to proceed with configuration changes to prevent the issue from recurring.

What needs improvement?

We would like to see improvements in reporting and multiple-user integration. Reporting has everything you can think of, but it can be cumbersome to set up and tweak the reports to get the exact data you want. When setting up multiple users with AD authentication, it is a bit tricky and problematic. I wish this had an easier integration.

For how long have I used the solution?

I have used Statseeker for 14 months.

What do I think about the stability of the solution?

We have not had any issues with stability. This product has worked right out of the box. Once set up, we have upgraded a few times and never experienced any real issues with the tool.

What do I think about the scalability of the solution?

We have not had any scalability issues. It has been able to successfully handle all the devices and information we have thrown at it.

How are customer service and technical support?

The technical support guys are great to work with and know what they are doing. There are times when they are slow to respond, but I have always gotten my issue resolved.

Which solution did I use previously and why did I switch?

We have used multiple solutions. We wanted something that would track everything on our network. The integration with the Traffic Analyzer (NetFlow) data we get from Statseeker really helped and it is awesome that they included this in the price. All other solutions seemed to want to charge extra for that feature. Ease of installation and setup was a bonus.

How was the initial setup?

You install, add SNMP credentials, add devices and BAM. Done. Setting it up was easy, and, once you add a device, the data is there. No silly maps to play with and a simple dashboard were great. It also helped that they offer a full demo of the product. That allowed me to install the product and show management the capabilities. The week after I installed it, we used the tool to help identify an issue that we had been experiencing and it assisted greatly in resolving the issue.

What's my experience with pricing, setup cost, and licensing?

Pricing is competitive. It’s not the cheapest solution, but it includes everything and does everything they claim. Be sure to be conservative on your port count, you will run over your licensing if you don’t. Estimate high so you can track all your ports.

Which other solutions did I evaluate?

We compared SolarWinds, Icinga, Snort, and MRTG.

What other advice do I have?

Get their full trial, try it out and use it to solve your issues, you will not be disappointed.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Analyst at a leisure / travel company with 1,001-5,000 employees
Real User
Troubleshoots network congestion well, but is expensive
Pros and Cons
  • "We're able to recover more expensive ports on our access line devices."
  • "If it had more detailed NetFlow information then it would be far better."

What is our primary use case?

We use this solution to control bandwidth congestion, and also for the recovery of unused data network ports.

How has it helped my organization?

It has somewhat helped the workload of our network admin team. The recovery reports have streamlined our process, and diagnosing certain congestions is easier.

This solution provides a deeper investigation into certain circuit congestions. It’s a much quicker way to drive into troubleshooting congestion issues.

What is most valuable?

The most valuable feature is the recovery of the unused data ports. We're able to recover more expensive ports on our access line devices. For example, we can run a report that dynamically pulls out all of the ports that haven't been used in ninety days. We can then recover those for new and upcoming projects. We don't have to buy additional hardware in order to expand. There are a few other companies that do this, but Statseeker and AKIPS are probably the two that do it the best.

This tool is fairly easy to use.

Network visibility is fantastic. Statseeker has worked out really well for us.

What needs improvement?

If it had more detailed NetFlow information then it would be far better. This would allow us to find the top talkers and congestion situations. It would be helpful to be able to drill down quickly and identify a top talker to pull them off and streamline a congested circuit.

A lower cost, overall, would be fantastic.

The reporting functionality can be cleaned up a little bit. Some of the reporting operations happen on the right side of the pane, where you move from right to left, which is less intuitive than it should be. A top-down approach would be much more simple. Right to left is less natural because in English we read from top-down, left to right.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

The scalability is adequate.

How are customer service and technical support?

Technical support for this solution is adequate.

Which solution did I use previously and why did I switch?

We have used several different solutions.

The SolarWinds solution is probably the most encompassing and probably the closest thing that we can get to a single pane of glass. However, they do not have unused ninety-day reports or circuit utilization. Also, their NetFlow is a tad bit lacking.

How was the initial setup?

The initial setup is straightforward. It's a fairly intuitive tool to set up, and adding a network device is pretty simple.

What about the implementation team?

We deployed the solution ourselves.

What was our ROI?

We're able to recover ports from our system and defer costs and new hardware, which has been somewhat beneficial, but how much cost avoidance has actually helped us streamline is not something that we can capture really well.

What's my experience with pricing, setup cost, and licensing?

This tool would probably be priced well if it had deeper NetFlow capabilities, but for our use case, in particular, we're only recovering ports after ninety days and looking at circuit congestion, it's pretty pricey.

Which other solutions did I evaluate?

AKIPS offers pretty much an exact feature set to Statseeker but is significantly less expensive.

What other advice do I have?

This product provides some good functionality. However, the reporting is right to left, which is less than ideal, the cost is significantly high, and the NetFlow capabilities are lacking.

My advice is to go with AKIPS, rather than this solution.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Team Lead at a energy/utilities company with 1,001-5,000 employees
Real User
One-minute granularity for data points makes historical troubleshooting easier
Pros and Cons
  • "This solution provides us with a quicker response in troubleshooting."
  • "It may be helpful to have more options in the alerting section."

What is our primary use case?

Our primary use for this solution is network monitoring.

How has it helped my organization?

This solution provides us with a quicker response in troubleshooting. It allows my engineers to do their job faster.

It reduces the troubleshooting time to pinpoint issues quicker. We now have a faster response to outages and thus faster remediation and up-time.

What is most valuable?

The most valuable features are that it is fast and easy to use. 

This solution is very in-depth and granular. I can look at one-minute data points and it does not roll data up over time.

What needs improvement?

It may be helpful to have more options in the alerting section.

What do I think about the stability of the solution?

The stability of this solution is very good.

What do I think about the scalability of the solution?

Scalability is very good.

How are customer service and technical support?

Technical support is very good. They've always solved every issue that we've had.

Which solution did I use previously and why did I switch?

We used a home-grown solution prior to this one, so switching to Stateseeker was easy. It is inexpensive, it fits the need, and it was very fast to implement.

How was the initial setup?

The initial setup of this solution is straightforward.

What about the implementation team?

We implemented this solution in-house.

What was our ROI?

The ROI comes from the reduction in time that our network engineers spend troubleshooting, leaving them to focus on more important issues.

What's my experience with pricing, setup cost, and licensing?

We pay somewhere between $5,000 and $8,000 yearly in licensing fees.

Which other solutions did I evaluate?

We did evaluate one or two other options, but we chose this solution because of the ease of use and deployment, as well as the simple interface.

What other advice do I have?

This is a great product for anybody looking for network monitoring, and I would highly recommend it.

Having that one-minute granularity, that doesn't roll up over time, is incredibly important if we want to do any historical troubleshooting.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager of Core Network Operations at US Cellular
Real User
Reduces the complexity of network monitoring and reduces the network admin team's workload
Pros and Cons
  • "The graphics and trends are the most valuable for us."
  • "I would like to have soft alarming. If an inner-base all of a sudden triggers a threshold, we have to rely on a lot of other tools and then we go into Statseeker to verify it. If Statseeker would confirm it preemptively and trigger it into our network panel, that would be nice."

What is our primary use case?

Our main use of Statseeker is for verifying traffic after several upgrades or failures.

How has it helped my organization?

We recently had a cluster of firewalls that wigged out and we were able to pinpoint it in a matter of minutes to find which one wigged out.

Statseeker helps reduce the complexity of our network monitoring because it's real-time, or somewhat real-time, so we're able to see stuff quickly and react to it.

I think it's reduced the workload of our network admin team, in the fact that they're able to verify relatively quick the capacity and utilization of the links.

What is most valuable?

The graphics and trends are the most valuable for us.

The solution's granularity has great detail, in terms of network visibility.

What needs improvement?

I would like to have soft alarming. If an inner-base all of a sudden triggers a threshold, we have to rely on a lot of other tools and then we go into Statseeker to verify it. If Statseeker would confirm it preemptively and trigger it into our network panel, that would be nice.

Training also has some room for improvement.

What do I think about the stability of the solution?

I've been very impressed with stability.

Which solution did I use previously and why did I switch?

Previously, we used a variety of tools like some WAN and a lot of other in-house tools, but this is the one that we use a lot for confirmation.

What was our ROI?

The solution's support for both traditional and SDA reduces cost for us. I would say it has saved us about a quarter of a million dollars.

However, we have not yet seen an ROI.

What's my experience with pricing, setup cost, and licensing?

It would definitely be a yearly licensing cost, but I don't know what it is.

What other advice do I have?

Go into it with your eyes open and know what you're looking for. The biggest lesson is learning how to group everything together. We've got so many interfaces plugged into this device, it's kind of hard to hunt and peck. It'd be nice to know that going into it.

I would rate Statseeker as a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Security Engineer at a government with 1,001-5,000 employees
Real User
One pane of glass enables you to go back in time to look at different patterns
Pros and Cons
  • "Being able to look back historically at the uptime and downtime is invaluable."
  • "We haven't seen an ROI."

What is our primary use case?

Our primary use of Statseeker is for monitoring and the utilization of our network devices. We initially got Statseeker because we needed more visibility and better historical data.

How has it helped my organization?

I believe Statseeker has reduced the complexity of our network monitoring. Just one pane of glass allows you to go back in time to look at different patterns.

The solution has affected the workload of the network administrators in a positive way, letting them go back in time and see real-time stats.

Statseeker has provided real-time alerts and on-demand graphs, improving our network availability.

What is most valuable?

Being able to look back historically at the uptime and downtime is invaluable.

I love the solution's granularity. It's great.

I believe that Statseeker's support for both traditional and SDN reduces costs. I think it might reduce costs by 75%.

What do I think about the stability of the solution?

I haven't had any issues since I've been using it.

What do I think about the scalability of the solution?

We're a pretty large organization and it scales great with us.

How are customer service and technical support?

I don't think I have ever used tech support with Statseeker.

What was our ROI?

We haven't seen an ROI.

Which other solutions did I evaluate?

SolarWinds and Ipswitch were on our shortlist before we chose Statseeker.

What other advice do I have?

Try to find someone who's worked with the solution, get their take on it, and maybe try to compare it with a different solution to see the pros and cons.

I would rate this as an eight out of ten. There are no perfect products out there, but Statseeker has been great. I've been using it for a few months now and it's served our purposes.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
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Updated: March 2024
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