Network Engineer at a consultancy with 1,001-5,000 employees
MSP
Useful for looking at historical traffic, but the user interface needs to be improved
Pros and Cons
  • "If somebody is complaining about slow networking then this solution allows us to see various ports to find out whether they are being overloaded."
  • "It would be nice if I could easily select individual interfaces."

What is our primary use case?

I was primarily using this solution for network traffic analysis. We are switching to another product.

How has it helped my organization?

If somebody is complaining about slow networking then this solution allows us to see various ports to find out whether they are being overloaded.

What is most valuable?

The most valuable feature is the ability to look at historical traffic.

What needs improvement?

A more user-friendly interface would help because it is sometimes difficult to find specific data that you are looking for. It would be nice if I could easily select individual interfaces.

It would be helpful to be able to view specific ports, more easily.

From what we have discovered, it is not really a single pane of glass.

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Statseeker
April 2024
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What do I think about the stability of the solution?

Stability-wise, this is a good solution.

What do I think about the scalability of the solution?

I do not feel that this solution is very scalable. It is sometimes hard to drill down and find specific interfaces that you need to track.

How are customer service and support?

I have not dealt with their technical support.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one. However, we are switching from Statseeker to Observium. The reason for the switch is that in Observium, the interface is really well-refined. You can select individual interfaces and you can pull up graphs really easily.

How was the initial setup?

I was not part of the initial setup.

What about the implementation team?

One of our in-house staff performed the setup.

What was our ROI?

I have not tracked the ROI.

What other advice do I have?

This is a solution that is useful when you can find the information. It would benefit from being able to view specific ports more easily.

For my recommendation, I would suggest Observium over this solution.

I would rate this solution a five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user566184 - PeerSpot reviewer
Network Engineer at a healthcare company with 10,001+ employees
Vendor
We use it on a daily basis, mainly for incident management.

What is most valuable?

The features that we use are as follows:

  • The out of the box graphs are excellent to look at trends very quickly going back a few days to a year, this saves a lot of time when carrying out IM.
  • The ability to change interface speeds so that some higher level of granularity can be seen.
  • We consistently use the fast graphing function when conducting IM. It is really easy and intuitive to use so even non technical people can use it with little or no training.

How has it helped my organization?

We have used this product since the organization was established and it has been a integral part of our business as usual functions and I would suggest that if we stopped using it then this would have a negative impact on our operations.

What needs improvement?

Keep it simple, the product works so I would not over complicate it. The only thing I would add is to keep improving the Netflow analysis interface this is something that we find very useful.

For how long have I used the solution?

We have used this application for nearly 13 years in a major network of around 700 WAN sites.

What do I think about the stability of the solution?

No, we find the product extremely stable, noting that as a health provider we don’t use the latest version or beta versions.

What do I think about the scalability of the solution?

Not so far, we have around 2500 mainly Cisco devices in our current version and have not had any issues so far.

How are customer service and technical support?

Statseeeker have been very good communicators and are always willing to assist. The truth is we set it up and it runs so we really don’t use any support but are thankful for the small number of times we have called on Statseeker support.

Which solution did I use previously and why did I switch?

We also use a number other network tools such as CA eHealth, Cisco Prime, Splunk, etc. concurrently, some of these tools have real strengths but so does Statseeker as outlined above. From our experience, large networks requires more than one tool and a mix will give better results to the business.

How was the initial setup?

The setup is pretty straightforward, the tool does an SNMP get from the MIBs and loads it up which is a very simple process.

Which other solutions did I evaluate?

As stated above, we concurrently use a number of tools and have looked at others but most have issues with licensing, scalability, complexity of setting it up, etc. We have found the Statseeker product to be very easy to set up, it runs and is easy to use so are very happy with it.

What other advice do I have?

Make sure that your naming convention is kept the same to make it easier to search use all lower case as capitol letter are treated differently to lower case.

I would rate the product as 8 out of 10, it is a robust application that we use on a daily basis mainly for incident management.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Statseeker
April 2024
Learn what your peers think about Statseeker. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,428 professionals have used our research since 2012.
it_user814476 - PeerSpot reviewer
IT Manager Network Operation at Al Rajhi Bank
Real User
Comprehensive monitoring and reporting helps us to proactively deal with issues
Pros and Cons
  • "Device grouping is very easy, and you can discover thousands of devices in a few minutes."
  • "The inclusion of configuration management features and SIP links would improve this solution."

What is our primary use case?

We use this solution for monitoring the status of all network devices.

We monitor links, bandwidth utilization, and device CPU and memory utilization. We generate reports of the top ten utilization links, which are helpful for acting proactively.

How has it helped my organization?

The Statseeker polling engine is very efficient and it does not miss any outage.

Device grouping is very easy, and you can discover thousands of devices in a few minutes.

Other valuable options are efficiency, availability, and vendor support.

What is most valuable?

This solution is very user-friendly.

Building a server is very easy and in the case where it crashes, it can be made ready in a couple of minutes. Restoring data is very fast and simple.

I very much like the outages and statistics report, as it is helping to be proactive.

What needs improvement?

I would like to see the addition of a network configuration management feature. It would take online backup configurations, deploy configurations to active nodes, compare configuration changes,  provide detailed hardware reports, and generate the configuration compliance reports. 

The inclusion of configuration management features and SIP links would improve this solution.

For how long have I used the solution?

We have been using this solution for ten years.

What do I think about the scalability of the solution?

A single server can handle hundreds of thousands of interfaces.

Which solution did I use previously and why did I switch?

We did use another solution prior to this one, but we switched because Statseeker is very efficient and very user-friendly.

What's my experience with pricing, setup cost, and licensing?

The cost, pricing, and licensing are better compared to other solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user814476 - PeerSpot reviewer
IT Manager Network Operation at Al Rajhi Bank
Real User
Provides us proactive reports about outages and utilization
Pros and Cons
  • "It catches frequent flapping of the network and provides detailed reports of outages."
  • "Configuration management: In configuration management it would be helpful if it would backup configuration files (running and start-up configuration) for devices. (Not sure if this is already available in the latest version)."

What is our primary use case?

  • Monitoring entire network
  • Creating outage and performance reports

How has it helped my organization?

Proactive reports about outages and utilization.

What is most valuable?

Outages: It catches frequent flapping of the network and provides detailed reports of outages.

What needs improvement?

Configuration management: In configuration management it would be helpful if it would backup configuration files (running and start-up configuration) for devices. (Not sure if this is already available in the latest version).

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Technical support is excellent, the staff is qualified and responses times are very good. They always reply to our inquires in detail.

Which solution did I use previously and why did I switch?

We switched due to performance.

How was the initial setup?

Initial setup is very straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing is reasonable but licensing should unlimited.

Which other solutions did I evaluate?

Other options are not so easy to use and manage. A single server handles more than 5000 nodes.

What other advice do I have?

It is very scalable, stable, easy to use and manage.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at a university with 10,001+ employees
Real User
Enables us to track down trouble users and to look at individual devices
Pros and Cons
  • "This solution allowed us to track down trouble users."

    What is our primary use case?

    Our primary use case is for monitoring traffic.

    How has it helped my organization?

    This solution allowed us to track down trouble users.

    What is most valuable?

    Being able to look at individual devices is the feature we found most useful.

    What do I think about the stability of the solution?

    It's stable as far as I'm concerned.

    What do I think about the scalability of the solution?

    Scalability has been fine for us, thus far.

    How are customer service and technical support?

    I haven't had any personal experience with technical support yet, so I don't know.

    What other advice do I have?

    The solution's granularity in terms of network visibility is pretty solid. I haven't used it too often lately though. I'm not in that section of the organization anymore.

    I don't know that the solution has had much of an impact on the complexity of our network monitoring. It's just another tool we can use.

    I'm sure Statseeker has helped a little bit with our network availability, at some point.

    From my experience, I'd give it an eight out of ten. It has worked when I needed it to.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Network Engineer at a tech services company with 201-500 employees
    Real User
    Gives us a heads up on results and issues we are having in a timely manner
    Pros and Cons
    • "It is fairly simple and easy to use as an all-purpose network monitor."
    • "The interface could be more user-friendly and it would be nice if there were enhanced options for reporting."

    What is our primary use case?

    Our primary and only use for this product is for network monitoring.

    How has it helped my organization?

    The product does what we need it to do, and definitely gives us heads-up on results and issues we are having in a timely manner.

    What is most valuable?

    The most valuable feature — and the value of the product — lie in its delivery of day-to-day, real-time information.

    What needs improvement?

    The user interface could be more friendly. When I say user-friendly I mean additional windows with information on additional day-to-day statistics.

    It could also benefit the user more if it had additional features for reporting.

    What do I think about the stability of the solution?

    It's really stable. We haven't had any problems with stability at all.

    What do I think about the scalability of the solution?

    It's a very scalable solution. We've used it with most of our network equipment monitoring and we haven't had any performance issues or any other problems.

    Which solution did I use previously and why did I switch?

    We previously had WhatsUp Gold which is a really cheap solution. We needed something with better analytical abilities, better reporting, generally better information, and a better interface.

    How was the initial setup?

    It is straightforward to set up.

    What was our ROI?

    I have not seen a measured return on investment. It's a great product. I definitely haven't had any negative experiences with it. I definitely think it helps with day to day operations. That could be a return on investment but it would be hard to measure.

    What other advice do I have?

    I would give this solution about an eight out of ten. It's not perfect, but it's still a good product. We definitely enjoyed using it. It's fairly simple and easy to use, and it's pretty straightforward. It gives us a lot of information that we need.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Systems Analyst at a computer software company with 201-500 employees
    Real User
    SNMP monitoring for up/down locations and bandwidth monitoring are valuable.

    What is most valuable?

    SNMP monitoring for up/down locations and bandwidth monitoring: We are able to see problems before they start.

    How has it helped my organization?

    We can be proactive with our calls to customers to see what’s going on in their location before they might even know there is a problem.

    What needs improvement?

    The tool is pretty good as it is. It monitors everything we need it to on a day-to-day basis. You know, if I had to complain about anything, it would be the documentation. The videos are good but I’m a manual-reader kind of guy. A comprehensive document, including how-to’s, would be a great addition.

    When it comes to documentation I think of Cisco as being the gold-standard.

    You can go to their website, search for what you need and within a few click be at a document that will explain, step-by-step what you need to do.

    Statseekers’ videos are useful for the basics but when you start getting into details I find there isn’t a lot of documentation.

    Of course this might just be a matter of me not being able to find it on the website.  Which again comes down to me being able to search the available documentation. Either by an index-type search or clicking on a screenshot of a Statseeker screenshot and getting some sort of help context.


    For how long have I used the solution?

    We have used the solution for two years.

    What do I think about the stability of the solution?

    We haven't encountered any issues with stability. I have to say Statseeker has been the most stable of all the applications we use for monitoring.

    What do I think about the scalability of the solution?

    We have not yet encountered any issues with scalability. We’re still a small customer and I only monitor 20,000 or so interfaces.

    Which solution did I use previously and why did I switch?

    We have always been using Statseeker.

    How was the initial setup?

    Our network is a little special so we have to use a host file, which is burdensome but manageable.

    What's my experience with pricing, setup cost, and licensing?

    The product seems comparable to other similar solutions, but I don’t pay the bills. I just get to spend the money.

    What other advice do I have?

    There is no high availability over multiple locations (datacenters) and if you want to maintain what is monitored, I suggest you use the host file. Automatic has never really worked the way I expected it to.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    it_user115695 - PeerSpot reviewer
    Senior Capacity Manager at a comms service provider with 10,001+ employees
    Vendor
    Summary Reports quickly identify potential issues; drill-downs provide granular details
    Pros and Cons
    • "Summary Reports provide a quick way to identify where potential issues are. Drill-downs provide more granular details very quickly."
    • "Key features for us are custom reporting, 95th Percentile, and trend lines."
    • "Detailed data can be hard to extract in CSV form. Sometimes, being able to dump down raw data would be good so various time periods across a longer period could be analysed. At present, data can be presented within Statseeker, but there is lots of "white space" between data points."

    What is our primary use case?

    Capacity management of devices and carriage services.

    How has it helped my organization?

    Summary Reports provide a quick way to identify where potential issues are. Drill-downs provide more granular details very quickly.

    What is most valuable?

    • Custom reporting
    • 95th Percentile
    • Trend lines

    What needs improvement?

    Detailed data can be hard to extract in CSV form. Sometimes, being able to dump down raw data would be good so various time periods across a longer period could be analysed. At present, data can be presented within Statseeker, but there is lots of "white space" between data points.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    No issues with stability.

    What do I think about the scalability of the solution?

    No issues with scalability.

    How are customer service and technical support?

    Excellent. Support team is brilliant. Always responsive. Always positive.

    Which solution did I use previously and why did I switch?

    Currently using a variety of tools across multiple accounts.

    What's my experience with pricing, setup cost, and licensing?

    We are using the Professional edition but would love to upgrade to the higher level Enterprise, as having the full feature set would be the way to go.

    What other advice do I have?

    Understand what your outputs and customer requirements are first. Then configure the environment to support those needs.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
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