Ubiquiti Wireless Reviews

We're an educational institution and use this solution for our staff and classrooms. We are customers of Ubiquiti. 

This product is great because it's easy to set up and maintain. It's simple to configure and simple making changes to the configuration. Being cloud-based makes it all a lot easier. 

I'd like to be able to see error logs more easily and get a direct link to where the problem may be.

The solution is stable. 

The solution is scalable. We recently added more access points and they integrated into the system very smoothly. We have over 1,200 users. We have a maintenance department of three network administrators who deal with Ubiquiti and any other tech matters. 

We have a local vendor who helped with the installation so we didn't need to go to Ubiquiti directly.

The initial setup is straightforward.

There is no license for this product, it's a one-off outright purchase. 

I enjoy using this product and rate it 10 out of 10. 

Ubiquiti Wireless is used for networking for academic use.

I have been using Ubiquiti Wireless for approximately two years.

Ubiquiti Wireless could improve stability. 

I rate the stability of Ubiquiti Wireless a three out of five.

The scalability of Ubiquiti Wireless is very good. We can add and transfer access points, it is highly scalable.

We have approximately 2,000 faculty and 3,000 students using this solution.

I rate the support from Ubiquiti Wireless a four out of five.

The initial setup of Ubiquiti Wireless was complex. However, the second installation was easier.

I did the implementation of Ubiquiti Wireless in-house with support staff. 

We have approximately three installers and engineers for the configuration and maintenance of the solution.

Once you purchase the solution the license is included.

I would recommend this solution to others.

I rate Ubiquiti Wireless a seven out of ten.

We use the solution for small operations, for example, offices and hotels.

We have problems with conductivity with the product. When we move around the connection is not stable and drops off.

We have not been using the solution for very long.

The production is not very stable in our experience.

The product is scalable.

The customer support was decent, we had no issues.

We have used Aruba wireless products as well, and they are better.

The setup is easy and user friendly.

The product could allow for more controls for the user and an overall upgrade on the product as a whole. It could be a lot better.

The product is expensive.

The solution has an easy installation but we have many problems with the advanced configuration.

I rate this Ubiquiti Wireless a five out of ten.

We primarily use the solution for small businesses.

We found the WiFi coverage good and it was easy for the company to set up. It continues to be stable as well. 

They are our cheap solution. It's not overly expensive to use.

They integrated well within our small business, which was required.

It's a stable solution. 

We don't have any issues when it comes to running a standard deployment. 

The coverage of Wi-Fi is good.

Overall, it's a straightforward solution.

They do offer a lot of documentation.

It's very cheap to replace, however, they last a while. If you want to buy one, it's no trouble. We've sold more than 500 and we maybe changed three wireless access points in five years. 

Especially after the last year, we would prefer if there was an option to have complete cloud control and not local control. It's better to have something that's completely cloud-based. 

There isn't any technical support. There is only a forum where it is hard to get answers. 

If you buy one and you would like to extend the warranty, you don't have the possibility to extend the warranty. If the full warranty expires, if the Wi-Fi brakes, you must buy a new product.

I've been using the solution for five years.

The stability is quite good. There are no bugs or glitches and it doesn't crash or freeze it is reliable. It's been issue-free.

The product can scale. 

Technical support is non-existent. They have only a forum where you can ask other people or maybe technician questions. However, usually, when we post an issue, we never get an answer

We've used many different solutions in the past and really like Ubiquiti. Our clients have used Fortinet and Meraki, however, those are best suited for larger enterprises. 

The solution is very easy to set up. 

We basically just propose the solution and the client will look at the price and agree to it or not. If they do, we install it. that's our basic implementation strategy.

You can deploy the product in about two hours. You only need one person to deploy it. It's not labor-intensive. 

Depending on the customer, we may have only one site or maybe multiple sites where we need to deploy the solution with one controller. Some customers have only one site, and others might have ten. All the sites may be interconnected by a VPN.

We are able to install the solution ourselves.

I'm not sure if the customer has seen an exact ROI.

The price of the product is reasonable. While I can't speak to the exact pricing, it is quite inexpensive. 

You don't need a license. You simply buy and install the device. 

For €100, you have Wi-Fi and you don't have to worry about a license. For the customer, it is a good solution. With Meraki, for example, you must buy the product, you must buy the license, and you have a license with an annual commitment or a pluriannual commitment. Clients must pay every time. With Ubiquiti, you buy the device, similar to what you would install at home, and you don't need to worry about anything else.

We are a customer and an integrator.

It's my understanding that we are using the latest solution, based on the firmware that they released.

It's got a pretty low learning curve. You might only need one day to have a look at it and understand everything. 

I'd rate it eight out of ten. It's pretty great for small businesses, however, to take it to the next level, a large company likely will need to acquire it. 

We mostly use Ubiquiti Wireless for small business wireless solutions.

I like the price, quality, and consistency of manufacturing.

Tech support is mostly remote and could be better. 

When you need to get into certain different levels of configuration, you'll need to understand the network a little better. It can get a little complicated with their higher-end gear.

I have been using Ubiquiti for about five years.

Ubiquiti Wireless is stable. I'm unaware of any issues at this point.

Ubiquiti Wireless is very easy to scale.

Tech support is alright. They do get back to you within a certain timeframe, but their tech support is not via phones. It's mostly remote. I prefer phone support, but it depends on where they're based. Whether or not there's a language barrier, whether they're fully up to speed with the actual product itself. 

Numerous vendors decided to shift their support to a third-party company, within the country or out of the country. But they don't train them properly, and then you run into problems.

On a scale from one to ten, I would give Ubiquiti technical support an eight.

We used a number of different applications, specifically Cisco, in the prior years. We switched because of the cost and quality.

It depends. You can have a standard access point, which is very simple to install. It requires minimal configuration, depending on the typology of the customer. Or you could get into some of their higher-end gear, which could take two to three days to configure correctly.

Ubiquiti Wireless is affordable.

I would advise potential users of Ubiquiti Wireless to first purchase a couple of pieces and try them. They'll be happy.

On a scale from one to ten, I would give Ubiquiti Wireless a nine.

We have offices scattered around the building and some of them may be used for phoning in to access conference calls. Also, when someone comes in with a laptop, they can be wirelessly connected to our network. This is easier than using a wired connection.

The range is usually pretty good, which is the most important thing to use because more or less, all wireless access points are the same.

The stability can be problematic but in general, it is okay.

Better security is important because we need to have some degree of control over who is connected and how we can restrict the level of connectivity. We have been catching people who are abusing their access.

Extending the ranger further would be even better for us.

We have been using Ubiquiti Wireless for between five and ten years.

It is not always stable, unfortunately.

In my office, we have approximately 100 people using wireless. Not all of them are using the service at the same time.

We have not been in contact with technical support. Rather, we rely on ourselves.

It takes between a few minutes and an hour to install an access point.

We have a technical team of trained people, in-house, for deployment and maintenance. We are a public institution, so we don't always have the best technicians due to salary issues. But, if we were to consider the technical aspect then I'd say that we need to strengthen our skills.

I would rate this solution a seven out of ten. 

We want to have full control over the product so we use it on-premises. Our main customer base is in the city of Leyden for free outdoor wifi usage. We have about 100 access points around the city. We do interlinks and point links, as well as in harbors, campsites, and anywhere there is demand locally. We do service other cities, but Leyden is the main city. We do testing and development with routing data over wireless networks.  

I think two major things are the most valuable for our operations. The quality is very important, and we have seen that this system has been reliable for the last 10 years. That is an important factor. Managing the number of towers and access points has always been a challenge and made this type of business quite expensive in this location.

The main thing for us is the prices and meeting and beating the price of competitors. So the most important feature is the value itself. Technology-wise, everyone can offer the same thing. Our standard is to have the best service and offer it all for less.

Looking at future usage as in self-steering cars and drones should be part of Ubiquiti. For now, it's too early. But this can be an important function to add. SSID (Service Set Identifier) is also something that is important looking into the future. I'm not sure if those are all of the things that can be improved because everything changes constantly in technology. It could be one of the most advanced products in the industry if it incorporated these things. There are issues with government usage and other security issues. These have to be addressed for the future.

The product itself is very stable. We don't have problems because of Ubiquiti. The problems come from peripheral issues.

The most current version that we are using has scalable storage. The scalability depends on the equipment. They do switches now which helps balance the load. We are not using all the options at this point, but we are capable of using multiple access points. 

So the product is scalable within certain limits. Some of those are what we place on our understanding of the product and the security.

We have engaged with technical support. The service we use is actually my colleague. They're good at dealing with technical things that we don't already have experience with.

The initial setup is quite straightforward. I'm not exactly sure that what I see is always something everyone is capable enough to do. We have a technical team to develop our own solutions within the technology and access points to make it more stable and functional. But for people without these resources, it could be harder to use.

We are doing implementations by ourselves for us and for our customers. We sell to end-users. So we're not dealers but we are acting as dealers at the same time. Essentially we are both like partners and resellers.

Competitors are asking high prices for their services in my opinion and they do not compete well with Ubiquity. The current price range of Ubiquiti is a good but if it becomes more expensive, there will be more competitors to compare with. It is currently purchased by customers on a yearly base.

We are primarily concerned with outdoor use. There is another provider we are using for services to deal with privacy regulations in Europe. That is still a question to investigate for using Ubiquiti to comply with European regulations. We are currently using our own hardware for management.

On a scale from one to ten where one is the worst and ten is the best, Ubiquiti Wireless is an eight. There are some things that can be improved.

I used it briefly, primarily for a small deployment. That included the controller and a couple of access points. The deployment took place over the course of a few months. It was just for wireless connectivity in an office setup.

The ease of the setup is one of its most valuable aspects.

The pricing is excellent. The controller is actually free and we pay for the access points only.

The solution needs to improve its features and offer more to the customer.

The integration capability needs to be a bit more robust.

The active directory is where they could do some more work.

I've used the solution for a while, here and there.

Where I have used this solution, for the use cases I've dealt with, I've found the solution to be quite stable. There are no bugs or glitches. It doesn't crash or freeze. Its performance is reliable.

For a small deployment, they are very good. I haven't used them in a very large deployment, and therefore can't speak to its scalability.

That said, it's my understanding that you can definitely add more access points if you need to.

The latest deployment was for an office of about 20 people. It's not a big job by any means.

I haven't had any reason to connect with technical support and therefore cannot speak to how helpful or responsive they are. 

The initial setup is not overly complex or difficult. It's very easy to set up. That's a great selling point, actually. The implementation rolls out very simply and it's quite straightforward.

The entire installation is very quick and takes less than an hour to execute.

We have two admins and four engineers that can handle deployment and maintenance responsibilities.

I can handle implementations on my own. I do not need the assistance of a consultant or integrator. It's pretty simple to do.

The pricing is very reasonable. It's not overly expensive. The way you are charged is as follows: the controller is free; we simply pay for the access points only. It's very affordable.

You just have the one-off initial cost. You don't have to pay a monthly fee or anything like that.

We're using the latest version of the solution. I can't speak to the exact version number, however. 

In general, I would rate the solution at a six out of ten. It's a decent solution.

I'd recommend the solution to other users or companies that need a smaller-sized deployment. It's a cheaper option and would work well for them.