Ubiquiti Wireless Reviews

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Walter Shelver
Real User
Owner at CableWeb
Apr 07 2020

What is most valuable?

Ubiquiti Wireless is extremely easy to set up. If you do all the proper working parameters for it, it's extremely easy to set up. It's got something called "adoption," so you connect all of your switches and your APs, give them power, and then you actually open the software. You log into the switch, open the software and adopt the APs. The switch adopts, the AP picks up what it is and what it's… more»

What needs improvement?

Obviously Ubiquiti wants to work with Ubiquiti. So if you are setting up any other third party product or any other different product, it sometimes can be a bit difficult. With Ubiquiti, you need to set up because you can adopt the product and that's it, where if it's not a Ubiquiti product it can sometimes be a difficult setup. It also depends on your network knowledge but it can be a difficult… more»

What other advice do I have?

My first point of advice is, don't get into it blindly. Although, it's easy to set up, don't get into it blindly. Do a little bit of research on the product before you first open the box because it is not like other products in the sense that it's very easy to set up, but you still have to have a bit of savvy around it. There's no other product in the world that I know of that does the whole… more»
SarmadAlwakeel
Real User
IT Manager at Cyber IT Solutions
Oct 27 2019

What is most valuable?

It's very easy to use. The hardware is very easy to use, compared to Microsoft. Microsoft is more complicated. It has software that is okay if you are familiar with it. In my opinion, Ubiquiti hardware is more heavy-duty than Microsoft. It is also the first company in Iraq that provides a product… more»

What needs improvement?

They should make more advanced features for power users. I am a technician and I am functional, but I do need some features that I find only in Microsoft. I cannot find them in Ubiquiti. This is a very important point because although the user experience is very easy, it lacks many features that can… more»

What's my experience with pricing, setup cost, and licensing?

The price is reasonable and there's only a one-time payment. We have had this for a long time and I haven't seen any additional fee after paying for the installation.

What other advice do I have?

They have a product that is used a lot in Iraq homes, because they use it to get an education, through the internet from an access point. This is used by all people in Iraq. There are some other companies like TP-Link, but TP-Link is not stable. TP-Link has many issues in their products. So you can… more»
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Walter Shelver
Real User
Owner at CableWeb
Oct 28 2019

What is most valuable?

One of the nice features is the backup version control. The Cloud Key is used for the adoption process, which provides a single login control solution for your switching. Nobody can just get onto your switches, or onto your wireless units… more»

What needs improvement?

When it comes to accessing the system, when you don't have a Cloud Key then it can sometimes be frustrating and irritating. On a cloud system, it is easy to recover passwords, but without the cloud solution, it can get tricky sometimes… more»

What's my experience with pricing, setup cost, and licensing?

Ubiquity is by no means the most expensive wireless solution out there. In South Africa, for some Cisco access points, it will cost you 10,000 Rand ($690 USD), whereas with Ubiquity that same access point will cost you less than 3,000 Rand… more»

Which solution did I use previously and why did I switch?

Since I started my company, I have been using Ubiquity.

What other advice do I have?

You have to keep your switches up to date in order to support all of your wireless components. Normally, all of the firmware is the latest version. When it comes to home solutions, people tend to shy away from Ubiquity. They look at… more»
Henk Uittenbogaard
Reseller
CEO at AnyWi Technologies BV
Oct 27 2019

What is most valuable?

I think two major things are the most valuable for our operations. The quality is very important, and we have seen that this system has been reliable for the last 10 years. That is an important factor. Managing the number of towers and access points has always been a challenge and made this type of… more»

What needs improvement?

Looking at future usage as in self-steering cars and drones should be part of Ubiquiti. For now, it's too early. But this can be an important function to add. SSID (Service Set Identifier) is also something that is important looking into the future. I'm not sure if those are all of the things that… more»

What's my experience with pricing, setup cost, and licensing?

Competitors are asking high prices for their services in my opinion and they do not compete well with Ubiquity. The current price range of Ubiquiti is a good but if it becomes more expensive, there will be more competitors to compare with. It is currently purchased by customers on a yearly base.

What other advice do I have?

We are primarily concerned with outdoor use. There is another provider we are using for services to deal with privacy regulations in Europe. That is still a question to investigate for using Ubiquiti to comply with European regulations. We are currently using our own hardware for management. On a… more»
Alexander Ernst
Real User
IT Manager at IMP Bautest AG
Oct 24 2019

What is most valuable?

I like the features that allow configuration of the access points, the firewalls, and the switches from an application on your smartphone. If my mother calls and tells me there's a problem with the internet connection or WiFi, I can check it on my mobile phone and can then restart the device or let… more»

What needs improvement?

In terms of what could be improved in the product, I would have to say security features are lacking. I'm not saying it's easy to hack or not very secure, but when I compare it to the Cisco Meraki solution I use at work, there are a lot of features missing. For example, you can't use antivirus… more»

What's my experience with pricing, setup cost, and licensing?

The product is a very good price with no setup or ongoing costs. If you compare it to Cisco Meraki, it's one-fifth of the price. But you have to remember that Cisco is an enterprise solution and it seems Ubiquiti Wireless is more for private or small business use but doesn't suit large enterprise… more»

What other advice do I have?

I would rate this product an 8 out of 10.
Real User
Network Engineer at a tech services company with 51-200 employees
Oct 20 2019

What is most valuable?

We use the solution for many of our smaller customers and the cloud management aspect of the solution is very good. If you compare it to other vendors that have a controller, it's much easier to manage the cloud-based solution because we travel a lot. It allows us to manage everything from any… more»

What needs improvement?

We tried to create an access point with built-in voice and sound that we could use in schools, for example. We tried to create something that could play sounds or messages out of the access points. We wanted to, for example, use it as a school bell instead of using other equipment. It didn't work… more»

What's my experience with pricing, setup cost, and licensing?

We don't pay any licensing costs. You can choose a subscription package it you prefer, or just pay once.

What other advice do I have?

We are a reseller of Ubiquiti hardware. We always use the most up-to-date version of the solution and update it all the time. We use the private cloud deployment model. We've also used the on-premises deployment model, however, most clients prefer the private cloud. I'd rate the solution seven out… more»
MelvynLee
Real User
Network Cooperations at ESTRO
Jul 26 2018

What is most valuable?

The UniFi Controller Software provides excellent statistical and monitoring facilities. The 3x3 MIMO antenna provides excellent coverage and the product is well supported by Ubiquiti in terms of firmware updates. Installation is easy with seamless integration of additional APs. The dual band wifi provides very fast throughput of 450 Mbps at 2.4 Ghz and it claims 1300Mbps at 5 Ghz although I have… more»

How has it helped my organization?

It provides effective wifi service to complement our data network infrastructure. We are located in an area where WiFi penetration is high and yet we have not suffered from interference, which might be due to careful management of frequencies that have been set manually. This was possible due to the RF Spectrum feature within the AC-Pro AP. These are incredible features for a device ranging around… more»

What needs improvement?

The product technical support could be better, although the user forum is extremely useful. I have run chat sessions with Ubiquiti tech support, which was very helpful but you can sit in a queue for some time, depending on the time of day.
Eli Abitbol
Real User
Director at Existco PTY LTD
Apr 01 2020

What is most valuable?

Valuable features include the fact that the solution is very easy to manage. The Unify platform is very good and the Edge platform is very stable. It's a well priced solution and as far as I'm concerned, it's enterprise class. Training was easy and reasonable, and it's all very good.

What needs improvement?

There's one feature that they're missing that's critical, and that is automatic channel assignment. RF channel assignment, which their current controller is not doing. Cisco has this but Ubiquiti doesn't. The only time the channel is reassigned is during reboot of the access point. But there's no… more»

What's my experience with pricing, setup cost, and licensing?

I'm not sure about licensing but you don't have to pay for ongoing maintenance which is great.

What other advice do I have?

I would highly recommend this product. Just do the training and it's great. I would rate this product a nine out of 10.
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