Its ease of use, variety of available features, and low pricing have enabled us to improve the security for a lot of our very small business clients at a price that they are happy to pay for. The big thing for us is that we're providing a good quality security service to them without spending thousands of dollars per year on hardware and licensing, which we would spend with something like SonicWall, Palo Alto, etc.

The tool makes my job easier when it comes to supporting the product. The interface allows for remote assistance in configuring things, which is beneficial from my perspective.

The tool provides a very reliable protection for my school.

We have discussed areas of improvement with the vendor in the past and over time. The good thing is they regularly give us updates and each time one comes, it includes some of the changes that we discussed.

This is a product that improves day by day, with the addition of features that are being demanded in the market. We have applications hosted locally that this has a positive effect on. One example is that they have improved their email security, which is something we have configured in our environment. 

At times, the vendor has given us notifications on zero-day attacks and information about things we need to do.

None of my clients has had a ransom or breach using Untangle, whereas my Cyberoam and Sophos clients have been breached. 

It has made day to day management simple. you set it up and forget about it. The occasional email alerts and reporting remind you that untangle does exists in the organisation and is happily secretly doing it's job.

Right now the network is well maintained. Initially, we were blacklisted because of spamming, but that was by our ISP and that is now corrected.

It has improved and secured multiple clients. We have very good retention on maintaining our clients who run Untangle.

We have had incredibly good results with all of its features. Web Cache has saved us a lot of bandwidth and Web Filter can block all Windows 10 updates.