Adobe vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Adobe
Based on 21 reviews.
ServiceNow
Based on 19 reviews.
Overview
Adobe Systems Incorporated is an American multinational computer software company. The company is headquartered in San Jose, California, United States. Adobe has historically focused upon the creation of multimedia and creativity software products, with a more-recent foray towards rich Internet application software development. It is best known for Photoshop, the Portable Document Format and Adobe Creative Suite, as well as its successor Adobe Creative Cloud.ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
Adobe ColdFusion: Inspirus, Promisan, Webapper, Giva, Frontech Solutions Inc, Digicon, ITX Corp, Wall Street Magnate, SimulTV, ten24 Digital Solutions, Prospective Medical Data International Inc, Alcatel-Lucent
ServiceNow: AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Popular Solutions
Top Comparisons
Compared 28% of the time.
Compared 16% of the time.
Top Industries
Financial Services Firm
18%
Marketing Services Firm
15%
Comms Service Provider
10%
Manufacturing Company
7%
Financial Services Firm
19%
Manufacturing Company
7%
Pharma/Biotech Company
7%
University
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
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Customer Service
Review 1 of 15
Review 1 of 30
Technical Support
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