Compare Altaro vs Vision Solutions

Altaro Based on 21 reviews.	Vision Solutions Based on 24 reviews.
Sample Customers
Altaro VM Backup: Thomson Reuters, Microsoft, Amazon, Harvard University, MIT, Peugeot, Xerox	Vision Solutions Double-Take: ABC Fine Wine & Spirits, Accessor Capital Management, Adventist Health, Alfa Bank, Alphawest Services, Ameristar Casinos, Ambrian Capital PLC
Popular Solutions
Altaro VM Backup 9 reviews	MIMIX 7 reviews Vision Solutions Double-Take 1 reviews
Top Comparisons
Veeam Backup & Replication vs. Altaro VM Backup Compared 34% of the time.	Zerto Virtual Replication vs. Vision Solutions Double-Take Compared 41% of the time.
Top Industries
University 11% Manufacturing Company 8% Energy/Utilities Company 8% Non Tech Company 8%	Financial Services Firm 31% Healthcare Company 13% Comms Service Provider 12% Transportation Company 3%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Albeez
IT Director at a construction company
What is our primary use case?: We implemented virtualization to minimize the physical infrastructure which leads to...
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Review 1 of 1

Leo Stary
AS400 (iSeries) Senior System Administrator at a comms service provider
What is most valuable?: The major advantages are: Intuitive interface Self-healing properties Logical data...
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FrantisekZustin
Migration Specialist at a tech vendor
What is most valuable?: Full server migration possibility and SQL migrations. • How has it helped my...
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Customer Service

Joeri Verhaegen
Owner
Customer Service: Their responses are always provided very quickly. Technical Support: I have not yet had to use tech...
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Alain Collard
Owner at a tech services company
Nine out of 10.
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Nándor Tóth
Product Area Manager at a comms service provider
Customer Service: We have not used them yet so I can’t judge. Technical Support: The technical support is fast and...
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Chaim Y. Kopciel
CEO at a tech services company
Customer Service: Good Technical Support: Great
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Miguel Araújo
IT Manager
We haven't often used the technical support as it was not needed. When we did need it, we received a prompt response...
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Vasileios Petras
IT Support Engineer at a tech company
Excellent customer support. I only needed assistance during the activation process.
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Anonymous User
Senior Support Consultant
Technical support is good, i.e., if you keep up the maintenance agreement.
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Albeez
IT Director at a construction company
Support is good.
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Sepp Janssens
Information Technologies and Security Specialist at a tech services company
Fantastic support crew, always ready to give sound advice on setups. They actually listen to complaints/feature...
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Anonymous User
Security Engineer at a comms service provider
Customer Service: 10/10. Technical Support: 10/10.
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Anonymous User
Director
Customer Service: Extremely good, and the turnaround is less than a day. Technical Support: Extremely good, and the...
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Anonymous User
Senior System/Package Engineer at a tech services company
Customer Service: It's great, the support is good and very fast in providing responses to queries. Technical Support:...
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Anonymous User
Infrastructure & Support Engineer
Customer Service: Customer service is excellent, and provides polite and prompt replies to emails. Technical Support:...
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Anonymous User
Senior Support Consultant
Customer Service: 8/10. Technical Support: 8/10.
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Anonymous User
Network Analyst III
Excellent.
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Jonathan B. Long
iSeries System Administrator at a consultancy
Customer Service: I was pleased with the response time and technical advice, especially in the initial roll-out....
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FrantisekZustin
Migration Specialist at a tech vendor
We are in contact with the technical and sales support and they provide professional services in all aspects.
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Leo Stary
AS400 (iSeries) Senior System Administrator at a comms service provider
Customer Service: 10/10 - they have an excellent response rate. Technical Support: 10/10 - they are unbelievable,...
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Luis-Gonçalves
Technical Director at a tech services company
The technical support is at a very high level, and reachable 24 hours a day.
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Tom Demetriou
Technical Analyst at a healthcare company
Customer Service: Customer service is very good, and can either be handled directly or through the Business Partner...
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Dritan Hoxha
Application Manager
Nine out of 10.
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Anonymous User
Server Administrator at a healthcare company
Customer Service: Excellent. Their team is very knowledgeable and responsive. Technical Support: Excellent. Their...
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Anonymous User
Sr. Technical Consultant at a consultancy
Customer Service: Customer support is good but they do try to squeeze out those service dollars. Technical Support:...
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Anonymous User
Systems Analyst AS/400
Customer Service: 8/10. Technical Support: 8/10.
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Anonymous User
Business Systems Administrator at a financial services firm
Customer Service: Good. No concerns/issues. Technical Support: Excellent. Of the support personnel that I have dealt...
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Jaroslaw Obrebski
Systems iSeries & HA administrator at a construction company
Customer Service: It's fine. Technical Support: It's professional.
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Péter Reuss
AS/400 Technical Analyst at a tech services company
It is very professional, helpful, and experienced.
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Anonymous User
iSeries Power 7 Systems Administrator at a manufacturing company
Customer Service: 9/10. Technical Support: 10/10.
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Anonymous User
Senior Consultant at a tech services company
Customer Service: Good. Technical Support: Good.
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Anonymous User
Independent IT Consultant at a tech services company
Customer Service: It's above average. Technical Support: It's above average.
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Anonymous User
IT Architecture & Infrastructure Program Manager Consultant
A nine out of 10.
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Anonymous User
Sr. System Mngt Engineer - System Architect at a tech services company
Customer Service: We're satisfied with it. Technical Support: We're satisfied with it.
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Jean-Claude Vaugeois
IT Administrator at a museum or institution
Customer Service: 9 out of 10Technical Support: 9.8 out of 10
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Anonymous User
IT & Comm Infrastructure Operations at a financial services firm
Customer Service: They have great 24x7 support, with very good and experienced employees. Technical Support: 9/10.
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Anonymous User
Technical Services Manager at a tech services company
Customer Service: Second to none Technical Support: Second to none
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Anonymous User
Team Lead
Customer Service: The customer service rep I interacted with was very forth-coming and helpful. I will rate it very...
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Review 1 of 21

Technical Support

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