Compare Atos vs Fortinet | IT Central Station

Atos Based on 2 reviews.	Fortinet Based on 253 reviews.
Top Comparisons

Overview
Atos SE Atos operates under the brands Atos, Atos Consulting & Technology Services, Worldline, Atos Worldgrid and Atos Healthcare. From 2012 - 2015, Atos Healthcare was part of a serious controversy in the UK over Work Capability Assessment introduced in 2008 to determine who should receive employment and support allowance. Decisions were taken by officials at the DWP using evidence from the assessments carried out by Atos Healthcare.	Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.
Sample Customers
Evidian Enterprise SSO: EPSM St-Av_ hospital, Villach State Hospital, G4S France, P&T Luxembourg, MTN Céte d'Ivoire, Winchester City Council, Pays Voironnais, Navantia, State of Hesse (Germany)	FortiAuthenticator: Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Popular Solutions
Atos DirX Directory 1 reviews	Fortinet FortiGate 58 reviews Fortinet FortiOS 15 reviews Fortinet FortiWeb 13 reviews
Top Industries
Software R&D Company 73% Comms Service Provider 12% Financial Services Firm 6% Transportation Company 2%	Software R&D Company 24% Comms Service Provider 14% Media Company 7% Cloud Provider 5%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Dimitrios Sairakis
Administrator Identity and Access Management
What is our primary use case?
We use Atos DirX Identity Manager to provision users to Active Directory and SAP…
Read full review of Atos DirX Directory »

Review 1 of 1

Mahmoud Salaheldin
Security Unit Manager at EEMC
What is our primary use case?
The primary use case of this solution is for using FortiSandbox. The deployment model…
Read full review of Fortinet FortiSandbox »
HichemRouag
Engineer at daira seggana
What is most valuable?
The most valuable feature of this solution is application control.
What needs improvement?
…
Read full review of FortiPortal »
Anonymous User
IT and Operations Manager at a financial services firm
What is our primary use case?
The primary use case is that we are using it as a network access control (NAC),…
Read full review of FortiNAC »
Anonymous User
Practice Manager
What is our primary use case?
Simple to use by specialists and end users, very nice phone and app to use with your…
Read full review of Fortinet FortiVoice »
Muhammad-Ali
IT Network Engineer at Rahat Computer Services
What is our primary use case?
Our primary use case of this solution is for security purposes.
What is most
…
Read full review of FortiDDoS »

Review 1 of 5

Customer Service

Allen Moffett
Director, IAM Practice at a tech consulting company
Customer Service: Most business is through a partner so it depends on the partner. Technical Support: Technical...
Read full review of Atos DirX Directory »

Review 1 of 1

Chingiz Abdukarimov
Senior Network & Security Engineer at a cloud provider
Technical support is good (in average).
Read full review of Fortinet FortiGate »
FrancescoBaraldi
CEO at Blockness
Technical support is okay. There are some people that are quite experienced while others are less so. However, they...
Read full review of FortiAuthenticator »
Emmanuel Munisi
IT Field Engineer at Double Click Company
We did not have to contact technical support.
Read full review of Fortinet FortiOS »
Duc Pham
Senior Developer, Project Manager at FPT Software
I have even contacted technical support once.
Read full review of Fortinet FortiWeb »
Alan Chavira
Director de ingeniería at a tech consulting company
Great support. It's quite good in Mexico.
Read full review of Fortinet FortiGate »
VictorCastillo
IT Management
We do not use a lot of tech support. It is not readily available in our area.
Read full review of Fortinet FortiGate »
Mohamed-Maher
Network Administrator at Mashreq Group
The technical team was very helpful. Our only issue was that, because we are in Egypt, Fortinet had to use their...
Read full review of Fortinet FortiMail »
Consultant76
Security Engineer at a real estate/law firm
We have been using technical support. Their response and resolution times are good.
Read full review of Fortinet FortiGate »
Anonymous User
Information Security Officer at a aerospace/defense firm
We have used their technical support as well as their customer service. They've always got back to us in a timely...
Read full review of Fortinet FortiSIEM (AccelOps) »
Anonymous User
IP Core & Security Supervisor at a comms service provider
Customer Service: They're good. Technical Support: They're very good.
Read full review of Fortinet FortiGate »
Anonymous User
Senior Consultant at a tech company
FortiCare can provide prompt replies. They have basic knowledge on every single product in the Fortinet family. They...
Read full review of FortiAuthenticator »
Anonymous User
Director
We have not needed to use Fortinet TAC.
Read full review of Fortinet FortiWeb »
NSA0898776
Network & Security Administrator at Diamond Bank Plc
I haven't had to contact their technical support yet.
Read full review of Fortinet FortiAnalyzer »
Anonymous User
Technical Advisor at a tech services company
Good. Usually takes one day to get over all the assessment procedures to start to handle the issue.
Read full review of Fortinet FortiWeb »
Muhammad-Ali
IT Network Engineer at Rahat Computer Services
The technical support is good because it's available 24/7. I don't use them often because I usually fix things...
Read full review of FortiDDoS »
Anonymous User
System Engineer at a tech services company
We haven't had any technical issues, because it was designed as specified in the documentation. I know we have local...
Read full review of Fortinet FortiWeb »
Anonymous User
Security Team Leader at a tech services company
Technical support is very competent and quick to answer our questions.
Read full review of Fortinet FortiMail »
Anonymous User
Network Administrator at a university
Customer Service leaves a lot to be desired. Most times the engineers blame the customer’s network even even before...
Read full review of FortiNAC »
Anonymous User
Information Security Leader at a government
Technical support is 7/10. We had a pair of cases without solution; one URL-rewriting related and another one Lync...
Read full review of Fortinet FortiWeb »
Anonymous User
CTO at a financial services firm
The technical support has been good and helpful.
Read full review of FortiClient »
Anonymous User
Mgr. IT Infrastructure and Network Operations at a media company
Our experience with support has been fine. No trouble or hassle.
Read full review of Fortinet FortiGate »
Cesar Nieves
Technical Services Manager
Technical support is very good. If you have any questions, they have a forum and, apart from the forum, depending on...
Read full review of Fortinet FortiGate »
Anonymous User
Network and Communications Manager at a financial services firm
Technical support is great. They are able to look at their patches and offer quick responses. We even have an account...
Read full review of Fortinet FortiMail »
Anonymous User
IT Director
Customer Service: I've not used them yet. Technical Support: I've not used them yet.
Read full review of Fortinet FortiAnalyzer »
Anonymous User
IT and Operations Manager at a financial services firm
The technical support is bad. We've had to escalate to Tier 2 and Tier 3. My customer relationship manager on the...
Read full review of FortiNAC »
Anonymous User
Director of IT
Customer Service: 9/10, based strictly on the limited experience with one person that I've had. Technical Support:...
Read full review of Fortinet FortiSIEM (AccelOps) »
Anonymous User
Senior Security Engineer at a tech services company
Technical support used to be much better. Fortinet seems to be downgrading, so everything takes longer to get a...
Read full review of FortiAuthenticator »
Anonymous User
Network Engineer at a mining and metals company
There were a few issues with technical support when we tried to extend contract/support.
Read full review of Fortinet FortiWeb »
Kofi Osei-Appaw
Consultant at WorldNet ICT Solutions Limited
I've been in contact with technical support a few times and it is good. It might be better, but as far as I'm...
Read full review of Fortinet FortiGate »
Mazin Al Bulushi
Information Security Specialist at Ministry of Heritage and Culture
Technical support is good. We've talked with them a few times. We have third-party support here in Oman.
Read full review of Fortinet FortiAnalyzer »

Review 1 of 30

Technical Support

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Atos vs Fortinet

What is our primary use case?

What is our primary use case?

What is most valuable?

What needs improvement?

What is our primary use case?

What is our primary use case?

What is our primary use case?

What is most