Compare Parallels vs Puppet | IT Central Station

Parallels Based on 17 reviews.	Puppet Based on 6 reviews.
Sample Customers
Parallels Mac Management for Microsoft SCCM: Luton Sixth Form College, System Administrator, CROC Inc.,	Puppet Enterprise: Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Popular Solutions
Parallels Remote Application Server (RAS) 14 reviews	Puppet Enterprise 3 reviews
Top Comparisons
SCCM vs. Parallels Mac Management for Microsoft SCCM Compared 35% of the time.	Operations Orchestration vs. Puppet Enterprise Compared 20% of the time.
Top Industries
University 13% Transportation Company 13% Healthcare Company 7% Media Company 7%	Financial Services Firm 24% Comms Service Provider 15% Healthcare Company 8% Newspaper 6%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jim Carlton
IT Director at a energy/utilities company
What is our primary use case?: It's our financial software. From the server side, we got it set up and, for the...
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Review 1 of 1

FernandoDe Los Rios
Co-Founder and Consulting Engineer at a tech services company
What is our primary use case?: I think deploying computer direction changes over production environments. The main...
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Review 1 of 1

Customer Service

Christophe Jurdan
System Engineer at a government
Technical support is an eight out of 10.
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MichaelCoxon
Technical Lead (Windows Desktops) / Senior IT Consultant at a university
Technical support is very good..
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Jim Carlton
IT Director at a energy/utilities company
The few times I have used tech support, they have been really good, quick response. They're really knowledgeable...
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StevePollak
Founder and CEO at a tech services company
We have asked for help from tech support and their service was good.
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James-Russell
Professional Services at a tech services company
Technical support has always been great. They will work through any issue until it is resolved and have been very...
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Anonymous User
Senior System Engineer at a financial services firm
We have not needed to call in or create a tech support ticket.
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Anonymous User
Operation Manager Servers and Central Infrastructure
We have not used tech support often but it has been good in the cases where we had to use them.
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Anonymous User
Systems Administrator at a construction company
I would rate my experience with tech support as "middling" - difficult to open a ticket, and support is located on...
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Anonymous User
Project Manager
Their technical support is okay.
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Anonymous User
Technical Operations Manager at a tech services company
In my limited dealings with support, they have been responsive, respectful, and helpful.
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Anonymous User
CIO at a healthcare company
We have not needed much technical support. We generally find what we need in the provided documentation or the user...
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Anonymous User
IT Manager at a recruiting/HR firm
Technical support is quite good. I would rate it at eight out of 10.
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Anonymous User
Network Administrator
Tech support seems good, and they seem very accommodating in time. Whatever time I want to work on it, they are there.
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Review 1 of 13

Anonymous User
Principal at a tech company
Customer Service: With the community version, the support is very sketchy. Once we bought into the enterprise version...
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FernandoDe Los Rios
Co-Founder and Consulting Engineer at a tech services company
You always find an obstacle, but you to give the feedback to them. Then, they can guide you through this to fix...
Read full review of Puppet Enterprise »
Sagar Mehta
Technical Consultant at Atgen Software Solutions LLP
We are highly impressed with their technical support and I would give it a 9 out of 10 rating.
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Review 1 of 3

Technical Support

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