We performed a comparison between IBM B2B Integrator, SEEBURGER Business Integration Suite, and SWIFTnet FIN based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, MuleSoft, IBM and others in Business-to-Business Middleware.
"The solution offers good integration capabilities."
"The best feature is that many companies use the solution so there is a lot of peer support."
"Out-of-box process orchestration yields quick implementations."
"The most valuable feature of IBM B2B Integrator is its security and flexibility."
"The most valuable features are the flexibility and the range of EDI standards that IBM Sterling can handle."
"IBM B2B Integrator is a great tool, robust, reliable, low-maintenance, and ideal solution."
"It can scale horizontally as well as vertically as a cluster."
"B2B provides a secure communication channel."
"The solution's capabilities in fulfilling our existing B2B integration requirements are brilliant. Among our multiple customers we connect to SAP systems, JDE, all the various ERPs that you can possibly get, Oracle procurement systems, etc. We haven't come across anything yet — and customers are trying to trip us up — that we can't do."
"We use Message Tracking, which is a very good feature. Message Tracking has about 300 to 400 business people who can find documents and ask the integration team about them. For example, they looking for a document that the vendor or trading partner tells them that they sent, but they don't see it in the ERP system yet. So, they go to SEEBURGER Message Tracking, which can tell them if we received it already from the outside and what happened, e.g., if it went to SEEBURGER BIS or if it's already in the ERP system. It's a very simple tool to use. They also can use that tool to see the source document."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
"The ease of integration of the SEEBURGER product into SAP was pretty seamless. There wasn't any trouble, there weren't any complexities."
"It's the reliability. And the message tracking is quite good, where we can go in and see if we have an issue."
"The entire framework is something that is very easy to use, easy to set up, and extremely straightforward. Once you develop a process and once you get it deployed within the process engine, with the latest 6.52 features, the processing engine is actually smart enough to make a decision as to which process engine has less load, and it can exchange messages with that process engine."
"Among the most valuable features are the EDI translator and a lot of the components which enable creating compliance sets. Having something standard out-of-the-box and being able to use that has been a huge benefit for us."
"With SEEBURGER BIS, you can string as many different activities together in your workflows as you want. You can put them in any order, like a piece of code. One leads into the next, which leads into the next. It is just very flexible from that vantage point. This makes it so easy to use and reduces the number of moving parts that you need to have. It is just a lot less frustrating not having to conform to how some other vendor software works."
"It provides the ability to interact with financial institutions and apply the same rules."
"The user interface is outdated. B2B Integrator was developed in the United States in the nineties, and the graphical user interface hasn't improved since. It's tough because you have to program the software in XML. Nowadays, other methods are easier to work with."
"The one thing that is lacking is easy visibility. It's hard to provide business users with a view into the statuses of their transactions."
"The dashboard is not integrated and should be bundled by the product vendor."
"When working on an elaborate rule, I end up creating it in notepad and then pasting it into the Extended Rule window, which is not convenient."
"There are also some features in the solution that are not user-friendly, like code lists with no search options. So, we must navigate hundreds of pages to check for one entry."
"API integration could be improved. The legacy system could be on the cloud."
"End-to-end visibility and monitoring application required. The control center is available and covers this area, but it still fails in many monitoring scenarios."
"Patching or upgrading the product is a bit of a nightmare. It would be nice if they removed the installation manager port. We find it complicates upgrading and patching a great deal."
"Their traditional model is a vendor flow. We are looking to do a customer-based flow, which which require significant development from SEEBURGER Business Integration Suite (BIS). We are working with them to do this using their WebEDI. It is a brand new area for them, but it could be an option in the future."
"We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system."
"API connectivity needs improvement as well as the GUI. The GUI hasn't changed that much in 10 years, but of course, that's already been updated. I would say I'm excited about the screenshots but that's about it."
"All the topics we've identified have been placed on the SEEBURGER roadmap already... Among the things we have requested are improvements in the user interface and improvements that would be implemented by completely new modules or improvements in their Cloud Services."
"We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."
"A true debugger that allows you to step through the process would be a good improvement. Right now, we are limited to reading the log file generated by the test screen in Mapping Designer."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."
"I would like for them to work in real-time."
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