We performed a comparison between AppDynamics, Broadcom DX Application Performance Management, and OpenText SiteScope based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"The best feature of AppDynamics is the analytics, which gives us the business insights of the application."
"It is a good monitoring tool. Its stability is very good."
"It's made it easier to collaborate across teams; be able to have the same data immediately in front of you just by sharing a URL."
"What I like best about AppDynamics is that it's functional, particularly in APM in Java and .NET."
"The release management capabilities are great."
"This solution is easy to use and very powerful, it is a complete tool for us."
"AppDynamics makes it much easier for us to detect problems or issues before they become problems. We have alerting on all of our business transactions."
"The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."
"WAS GC monitoring enhanced our application performance and DB SQL performance."
"We did the setup for a new datacenter, and that was pretty straightforward."
"It has a random transaction trace which gives our customers the ability to look at how their transaction performs."
"The insight it gives into the applications that it's actually applied to, and the flexibility to do many things with those metrics, and also feed your own metrics from external sources."
"Cross-platform business transaction tracing supports the ability to monitor end-to-end performance across the stack, providing granular insight into customer experience KPIs, which are a critical success factor for organizations."
"We receive good transactions from it with good graphs, as well, documenting the activities of total visitors on the site. We can pull the reports and provide them to the client, as required."
"The APM tool allows us to monitor performance of that application, where are the pain points, where are the slowdowns, to focus on where we can fix those."
"Measurement of response time"
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"It can monitor over a 100 technologies with built-in solution templates."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"For the system environment, SiteScope can be useful."
"I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have."
"The end-user experience is not really good because we can't catch all of the transactions. We only can catch the full stack of flow transactions, but I think that this is caused by the technology they use. If they will catch every transaction, it will cause a very big load on the performance of applications. The monitoring of all transactions needs improvement."
"AppDynamics lacks integration with cloud technology. It probably isn't a good fit for emerging enterprises because it's an on-premise solution, and many newer companies are moving to the cloud. AppDynamics' on-premise technology works reasonably well, but it doesn't have cloud features."
"AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation."
"The price of the solution could improve."
"Their agents sometimes claim to be very lightweight, especially with databases, but they are very heavy. They can take up more compute than the actual work that we need to do."
"The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."
"More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products."
"We need more capabilities to analyze the information that tools collects; for example, using artificial intelligence, or something like that."
"Support could be much better."
"As applications move to the cloud, we need more cloud-based solutions from CA APM. This is currently unavailable."
"Java Console uses too much memory."
"The solution still needs the administrator of APM to know a lot more to configure and control everything. So it's a headache for the administrator to do the daily jobs."
"Dashboards need to be improved in order to make them self-explanatory."
"Documentation needs to be centralized."
"I would like them provide more guidance on specific tuning of monitoring options to avoid unacceptable overhead."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"It could be more reliable using a database repository instead of a log repository."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"The graphs and dashboard in the solution are areas that need improvement."
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