We performed a comparison between AppDynamics, Dynatrace, and OpenText SiteScope based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."AppDynamics makes it much easier for us to detect problems or issues before they become problems. We have alerting on all of our business transactions."
"AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
"It helped to find quick solutions for specific business transactions."
"Transition tracing is the most valuable is pretty easy and useful, but the user experience piece is also good."
"We have been able to monitor our applications more accurately."
"AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services."
"I have found the main feature of the solution to be its ability to analyze an application's code to see where there are issues. Additionally, it is easy to use and configure."
"It is used to test customer behavior on a website."
"Dynatrace can look into application transactions at the packet level, which pretty much relieves us of the work of manually collecting, analyzing, summarizing, and presenting the data, as we had done in the past."
"The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay."
"The way it shows a problem on the dashboard is pretty good."
"Its AI can tell us when something is wrong, including the impacts and the root cause."
"Reduced MTTR, thanks to smart problem detection and automated root cause analysis."
"I think the design is pretty scalable. It's pretty easy to add additional nodes if we need to. Also, it's easy to migrate changes from one environment to another."
"The OneAgent technology does a brilliant job of simplifying what was earlier one of the pain points in enterprise monitoring."
"We had point solutions where we could see different elements of the stack, and Dynatrace ties everything together. Before, we could never get that full-stack monitoring. It also helps us get us the context of the customer experience. What's the business impact of those problems?"
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"Infrastructure monitoring is the most valuable feature."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"Has a simple setup. It can be up and running within hours."
"It's integrated with different monitoring tools, such as AppDynamics."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
"I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible."
"Needs more integration with applications suites, like Oracle Enterprise Server or BMC Remedy."
"As per my experience, the drill-down feature can be improved at the class level."
"The price of the solution could improve."
"Maybe some more CPU power or something like that could be an area to improve."
"The integration ability of AppDynamics with other performance testing tools is an area with shortcomings where improvements are required."
"The integration part in AppDynamics with other systems is an area with a little difficulty, especially when it comes to the configuration area. The integration of AppDynamics with other products takes a lot of time."
"I'd like to see the UI a bit more polished. For example, I saw a demo of the dashboards here at the Perform 2018 conference. There was a table of these widgets, but they're not sorted alphabetically and there's, like, 50 of them. So if you want to find your widgets, you're of scrolling up and down. So small features, being able to search for widgets, that things are more categorized; just a bit more focused on the user experience."
"Right now, for AppMon, the maximum handling load, the transaction per minute, is around 6,500. We had an issue on Black Friday or Cyber Monday, some kind of stability issue for users who could not log in. I want to see an increase in the load, at least to 7,000 or 8,000 transactions per second"
"The installation process had quite a few moving parts, so it was a little tricky getting everything to work in first go."
"The Web UI can be slow and hard to understand."
"Possibly include some network monitoring capabilities."
"Dynatrace has been difficult to set up and use to diagnose problems in the past due to the complex nature of the tool."
"The integration between the web monitoring of Dynatrace and OneAgent. "
"Infrastructure monitoring could be improved."
"It may lack some features other products in the category have like more detailed transaction tracking."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"It could be more reliable using a database repository instead of a log repository."
"The graphs and dashboard in the solution are areas that need improvement."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"More out of the box Cloud integration and capabilities."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
