Sauce Labs vs SmartBear TestComplete vs Tricentis Tosca comparison

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Sauce Labs Logo
4,030 views|2,976 comparisons
96% willing to recommend
SmartBear Logo
7,138 views|5,012 comparisons
85% willing to recommend
Tricentis Logo
22,893 views|11,731 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Sauce Labs, SmartBear TestComplete, and Tricentis Tosca based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools.
To learn more, read our detailed Test Automation Tools Report (Updated: April 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The custom capabilities that can be provided to Sauce Labs VMs during automated testing sessions are a valuable option for experimental or niche testing.""As stated earlier we use Sauce Labs for a combination of automated testing and manual testing. Therefore the most useful features are the ability to run the functional automated tests via a Sauce Labs tunnels which allows access to applications in our internal network. The second most useful feature is the manual side.""They update for the latest browsers and mobile phones and support a lot of combinations. They have 1,000-plus desktop combinations and browser versions, which is really great. We need that at Applause. The all-in-one testing suite aspect of it is really important because most of our clients prefer to go to one place.""They offer a large number of devices and browser/operating system combinations for real device tests""There is a huge amount of open source, community provided resources.""It offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline.""Sauce Connect gave us ability to test an application that was hosted locally.""Easy to integrate with the other platform for tracking purposes."

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"The reporting is ready to use and doesn't require any setup.""The solution is mainly stable.""It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems.""The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment.""Runs in different remote machines. We have multiple versions of the software being tested.""When compared to other tools, it is very simple.""It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows.""It is a strong automation tool for desktop, browser, and API testing."

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"It's stable and reliable.""The most valuable features of Tricentis Tosca are all the test automation functionality. It is a full-scale automation tool.""The tool's most valuable feature is Tosca Commander.""As a codeless automation tool, the product offers a user-friendly experience without requiring extensive coding knowledge. Users can easily handle various applications, including web applications, SAP applications, Windows applications, and even Salesforce applications, without manual coding.""The most valuable features of Tricentis Tosca are the ease of use, you do not need to program if you do not want to.""I am impressed with the product's script test.""The solution has plenty of features compared to other solutions.""The product enables codeless automation."

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Cons
"Progress towards reducing application testing time can be made.""The pricing model of Sauce Labs could be more flexible. Sauce Labs has just one price for the type of solution and a set number of devices. Other solutions have a fee for the base solution and an additional cost per device. If you're a smaller organization, you have to consider your needs. Some smaller companies still need to test various devices, so my advice is to start small and scale up as needed. We had initially planned to start big, but that would have been a big waste.""Sauce Labs needs to be improved in the different platforms for farm testing, like iOS and Android farm testing and farm testing web browsers.​""An image comparison would be a nice feature to include in the Sauce Labs product.""The testing process is difficult. I need to prove the complete competency of the tool, and I am finding that challenging.""Integration with Github, as well as several other similar tools, could be improved.""We have faced challenges with the availability of mobile devices. There was once or twice where there were no mobile devices available.""On a rare occasion, I will come into a ticket where a customer will have reached out to me after reaching out to Sauce Labs, saying, "Sauce Labs doesn't understand what I am going through. They are not being very helpful." So, I try to do clean up there. Outside of those extremely rare occasions, I have only had one or two of those support issues."

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"Right now, the product only supports Windows.""There could be API interfaces with this tool.""It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing).""Error handling features in the tool are a little limited.""To bring it up to a 10, I would be looking for the addition of some key functional API testing.""We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses.""The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.""The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."

More SmartBear TestComplete Cons →

"It would be of great help if they can fix the loading or performance issues. Sometimes, when I create the test case folder and test cases, it feels like it has loading or performance issues. When passing the objects, we can't sometimes find the exact element. We need to find out that exact location and just give the path for that, and then it works. In the pipeline, when creating Jenkins, we create the list execution for passing the execution list to the commander. I feel it is a bit late, by a fraction of seconds. I first thought it could be my mistake or a setting issue, but I worked on that, and it's not a mistake or a setting issue.""ScratchBook execution needs to be improved as Tosca crashes multiple times.""Making it more stable would be good because we get around 90% stability.""They can make it more stable. I have used this tool for SAP applications. They have an alliance with SAP, and it mostly worked fine, but there were a few glitches. However, we got the required support from the Tricentis team. They are coming up with their new versions and upgrades with respect to how the Tricentis systems as cloud applications are updated, and it would be good if they have a robust accelerator pack.""The UI does not have the option of automating the scroll bars.""It can be quite expensive.""Not being able to mask test data in relation to testing data management, in my opinion, is also a limitation.""The document object model or some aspects of it has a bit of a learning curve."

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Pricing and Cost Advice
  • "We have an enterprise account; it has worked great for our needs."
  • "Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
  • "It could be less like pay-per-use with a lower rate."
  • "Go ahead please. Try it at a smaller scale."
  • "Trial the product and see if it suits your needs."
  • "When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
  • "Compared with other services, Sauce Labs is a bit expensive."
  • "​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
  • More Sauce Labs Pricing and Cost Advice →

  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

  • "​It is an expensive tool compared to other test automation tools. It has a lot of advantages over other tools."
  • "Expensive, but for long-term projects, it is paying back."
  • "The pricing is high, but altogether it offers you the ability to automate all sorts of applications: desktop, web, mobile, etc."
  • "We hired a consultant to figure out all the tools in our company and how they fit in our company before we purchased the solution."
  • "Tricentis Tosca may be relatively on the higher side in terms of pricing, but their sales rep can give pretty decent deals when asked."
  • "We have around 200 [concurrent] licenses and the cost around $1.4 million a year."
  • "My understanding is that it's an expensive product, although I don't know the specifics with regards to pricing."
  • "I would like to see better costing packs. There are several features but USD $11,000 for one license is expensive."
  • More Tricentis Tosca Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution they provide is very robust. We can quickly connect to their environment with the hub URL. They have a URL… more »
    Top Answer:With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for… more »
    Top Answer:We use it for automated testing. For our company, we do web testing automation. We run our test suites containing… more »
    Top Answer:This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly… more »
    Top Answer:There are certain challenges related to the license management system in place. It comes with a high cost. An annual… more »
    Top Answer:At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they… more »
    Top Answer:We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing MicroFocus… more »
    Top Answer:Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is… more »
    Top Answer:The product enables codeless automation.
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    Overview

    Sauce Labs is a functional testing tool that ensures your apps and websites work flawlessly on every browser, OS, and device. The solution allows you to automate functional testing on multiple operating systems and browsers, emulating the way that a user would use the website. With Sauce Labs, you can also run tests on various operating system and browser combinations in parallel, reducing the amount of time to get results. The Sauce Labs solution provides enterprise-grade security, scalability, and reliability.

    Sauce Labs Features

    Sauce Labs has many valuable key features. Some of the most useful ones include:

    • Automated cross-browser testing
    • Mobile testing
    • Secure tunneling protocol
    • Usage reporting
    • Enterprise security
    • Provisioning
    • Centralized user account management
    • Access controls
    • Support for Selenium, Appium, and JUnit Testing

    Sauce Labs Benefits

    There are many benefits to implementing Sauce Labs. Some of the biggest advantages the solution offers include:

    • Speed up development time: The solution makes it possible for you to test web and mobile apps in parallel and accelerate your testing time by up to 10x or more. Using Sauce Labs, you can increase developer productivity because your teams will be able to spend less time with test maintenance and debug faster.
    • No worrying about infrastructure: With Sauce Labs, you don’t have to buy or maintain more servers or mobile devices. You also don’t need to worry about updating browsers or VM licenses. Sauce Labs allows you to easily scale your tests with parallelization to speed up test cycles and boost capacity on their reliable cloud.
    • Run tests securely: The solution enables you to securely run your scripts and access your data and files from behind your firewall. Sauce Labs generates single-use VMs for every test and destroys them immediately afterwards so your data always remains secure.
    • Easy integration for your CI systems: Sauce Labs automated testing platform integrates with Jenkins, Bamboo, Microsoft VSTS, and others so you can test as fast as you develop. In addition, you can share results instantly by using the solution’s simple plugins.

    Reviews from Real Users

    Sauce Labs is a solution that stands out when compared to many of its competitors. It has valuable features that include error logging, helpful dashboards, and its browser.

    Joel A., Product Manager - Data & APIs at a marketing services firm, says, "The error logging is very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."

    Savio D., Sr. IT Architect at a healthcare company, mentions, "Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."

    PeerSpot reviewer, Rob L., Director of Quality Assurance - Shared Service at a financial services firm, writes, “The most valuable feature for us is the browser. The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps.”

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Tricentis Tosca is a continuous testing platform that uses the industry’s most innovative functional testing technologies. Unlike traditional testing technologies, which are siloed and can allow for integration risks that are likely to derail end-to-end processes, Tricentis Tosca accelerates testing across the enterprise to keep pace with Agile and DevOps and helps enterprise teams to achieve 90%+ test automation rates, thereby enabling them to deliver fast and continuous feedback.

    Tosca enables your large enterprise to improve the quality of its applications by equipping you for optimizing, managing, and automating your software testing.

    This model-based approach to software test automation enables your organization to achieve high automation rates while at the same time maximizing business risk coverage. Tosca covers all digital initiatives, which includes moving to the cloud, modernizing core business apps, and delivering excellent customer experience.

    Tosca also provides market-leading test data provisioning, test case planning and design capabilities, service virtualization, and mobile testing. The solution is fully compatible with other testing solutions and with Application Lifecycle Management products.

    Benefits of Tricentis Tosca

    Tricentis Tosca optimizes and accelerates the end-to-end testing of your entire digital landscape. Its AI-powered codeless approach accelerates innovation across your enterprise by removing the bottlenecks from testing and the risks from software releases.

    Tosca’s functional testing tool covers every kind of testing, including API testing, exploratory testing, mobile testing, regression testing, and system integration testing. It also supports performance testing through integration with NeoLoad.

    The key benefits of Tricentis Tosca include:

    Acceleration of test automation with AI-powered technology that can track controls on any technology in real time.

    The shifting left of testing by automating tests based on mockups and then using those same tests as the app is developed.

    Smarter testing with Vision AI that keeps up with changes in your apps, regardless of the underlying platform.

    Creation of resilient, stable automation for any technology

    Vision AI’s integration with Tosca’s no-code platform makes test automation easy-to-use by business analyst and subject matter experts, regardless of skill level

    Reviews from Real Users

    PeerSpot users note that Tricentis Tosca is easy to learn, easy to maintain, and easy to automate. One user said that “It is a good tool that enables me to re-automate my scripts and update my scripts as quickly as possible." Another wrote that “The most valuable feature is the UI… The reporting is really nice.”

    Sample Customers
    Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone
    Top Industries
    REVIEWERS
    Healthcare Company14%
    Computer Software Company11%
    Media Company9%
    Marketing Services Firm8%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company17%
    Healthcare Company6%
    Retailer6%
    REVIEWERS
    Computer Software Company31%
    Manufacturing Company13%
    Financial Services Firm9%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company11%
    Financial Services Firm11%
    Government7%
    REVIEWERS
    Financial Services Firm27%
    Computer Software Company25%
    Insurance Company11%
    Retailer7%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm14%
    Manufacturing Company11%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise20%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise10%
    Large Enterprise71%
    REVIEWERS
    Small Business28%
    Midsize Enterprise28%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise62%
    REVIEWERS
    Small Business19%
    Midsize Enterprise21%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise13%
    Large Enterprise72%
    Buyer's Guide
    Test Automation Tools
    April 2024
    Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools. Updated: April 2024.
    768,740 professionals have used our research since 2012.