We performed a comparison between Jira and Microsoft Azure Devops based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Overall, users of both products seem to be satisfied with the solutions. Microsoft Azure Devops has slightly higher ratings because it is easy to deploy.
"We do not have a lot of time for investigating new things, but Jira has saved us a great deal of time. It has a nice user interface and we can do a lot of things with it."
"The dynamic communication and the ability to customize it the way we want are the most valuable features."
"No other platform can compete on speed or search."
"It's flexible and it can provide a lot of different options, such as dashboards, that you can create and manage."
"It handles all of the issues that we need it to do."
"You no longer need to email people. You can mention them right in Jira and have conversations there."
"With the help of Jira, tasks are less likely to remain stagnant for a long time. We always see them somewhere on the board."
"There are a lot of different plugins for Jira. Unfortunately, we did not test so many and the big pain point for us is the rigorous handling and the roadmap of Jira. We have a portfolio and structure plugin and we have our story map plugin in Jira"
"I like the entire tool because it is a one-stop-solution for DevOps."
"What I like the most is the DevOps Boards. It's easy to create a hierarchical project structure, assign tasks to people, and to track their tasks."
"The initial setup process is easy."
"Some of the valuable features are the interface and the workflows are easy to learn and to manage."
"Great project management feature and Git-based repository."
"The creation of test plans is valuable and I like the reporting features."
"Most of the features are very valuable for us, especially the source code control and task management."
"Technical support has been excellent. On that side, Microsoft is very good. The customer support of Microsoft has really improved this past year. On the cloud side also we are very satisfied because it offers very good support."
"It should have Behavior Driven Development (BDD). There should be an option to add macros to help with that. A lot of people are using it now, and it would be nice if there was a way in there to be able to generate the BDD of commands whenever you're creating a story."
"Not very intuitive for project admins."
"The challenge which I frequently see from Jira is the label. When you search for a label sometimes, it suddenly disappears. If there's a mismatch due to all-caps or lower case, you won't be able to find it. It won't even come up as a recommendation or suggestion. That's something that can be really frustrating, as people create labels in their own specific ways and then no one else can find anything."
"Ease of administration and customization. It is really clunky in this area."
"The part when it comes to the testing area is a bit hard to handle. The screen is too small, you can't really read what you're typing in, and it's only for the testing area. It looks like they have pressed in more than the UI system could handle to display it properly."
"I want Jira to have more plug-ins, which will allow for more free plug-ins that help with the area of reporting."
"There needs to be more integration and connectivity."
"The solution's stability could be improved, and it could be made more robust."
"Integration and plugins for other tools could better. Like if you want to integrate the DevOps with other tools that are in the market. This could be for the engineering tools to check code quality, application security tools, and DevOps dashboard tools."
"With Microsoft, I would prefer to have more test plans. It's very difficult to find individual test plan module training."
"Not all companies use the same methodology which could limit the use of this solution."
"The test management section needs to be improved."
"I would like to see DevOps have the ability to give us something with a compatibility or traceability matrix."
"Another area is the Azure monitoring agent for Citrix machines. There's room for improvement there too."
"Requirements management is an area that can be improved."
"Microsoft could improve Visual Studio by making it easier to find the plugins you need to get your job done. Maybe they could implement an AI search instead of a simple tech search. Sometimes, people come up with a catchy name for something, and you don't know how it's spelled. For example, a developer might come up with a packet wizard and spell weird, like P-A-K-I-T."
Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 265 reviews while Microsoft Azure DevOps is ranked 2nd in Application Lifecycle Management (ALM) Suites with 126 reviews. Jira is rated 8.2, while Microsoft Azure DevOps is rated 8.2. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of Microsoft Azure DevOps writes "Allows us to deploy code to production without releasing certain features immediately and agile project management capabilities offer resource-leveling". Jira is most compared with IBM Rational DOORS, OpenText ALM Octane, Rally Software, Polarion ALM and TFS, whereas Microsoft Azure DevOps is most compared with GitLab, TFS, Rally Software, ServiceNow Strategic Portfolio Management and OpenText ALM / Quality Center. See our Jira vs. Microsoft Azure DevOps report.
See our list of best Application Lifecycle Management (ALM) Suites vendors.
We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
