We performed a comparison between OpenText ALM / Quality Center, SmartBear TestComplete, and Zeenyx AscentialTest based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Nutanix and others in Application Lifecycle Management (ALM) Suites."It allows us to easily make linkage and dependencies, with plenty of integrations."
"ALM Quality Center is a reliable, consolidated product."
"As a stand-alone test management tool, it's a good tool."
"ALM is a well-known product and is one of the pioneers in providing test management facilities with a 360 degree view of requirements."
"The enhanced dashboards capabilities are useful for senior management to view the progress of releases under the portfolio in one go and also drill down to the graphs."
"Easily integrates with Oracle e-Business Suite."
"It is stable and reliable."
"It is a tool, and it works. It has got good linkage and good traceability between the test cases and the defects. It has got lots of features for testing."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"In TestComplete, I saw a conformed package of a tool that kept everybody in consistency. The team was able to regenerate further tests without having to manipulate more code because the record feature is great."
"The most valuable features are the desktop and mobile modules."
"Selenium integration."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"The ease-of-use and quality of the overall product are above average."
"The database checkpoints detect problems which are difficult for a human resource to find."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"It’s been really easy to automate the same application TestComplete struggled with. I have been able to automate two of our key applications in just a few months. I haven’t even taken their training."
"The most valuable feature of AscentialTest for us is that it fully supports PowerBuilder."
"If you use the PowerBuilder application, do choose AscentialTest without thinking twice."
"AscentialTest's object recognition in snapshots is a robust feature that goes beyond standard elements, even accurately identifying objects within Datawindows."
"It is nice, but it does have some weaknesses. It's a bit hard to go back and change the requirement tool after setup."
"We would like to have support for agile development."
"Browser support needs improvement. Currently, it can only run on IE, Internet Explorer. It doesn't work on Firefox, doesn't work on Chrome, doesn't work on a Mac book. Those are the new technologies where most companies move towards. That's been outstanding for quite a while before it even became Micro Focus tools when it was still HP. Even before HP, that's always been an issue."
"ALM requires that you install client side components. If your organization does not allow admin rights on your local machine, this means you will need someone to run the installation for you with admin rights. This client side install is also limited to Internet Explorer and does not support any other browsers."
"I'd like to be able to improve how our QA department uses the tool, by getting better educational resources, documentation to help with competencies for my testers."
"We have had a poor experience with customer service and support."
"Cross project reporting is limited to similar database schemas"
"The UFT tests don't work very well and it seems to depend on things as simple as the screen resolution on a machine that I've moved to."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"The pricing is the constraint."
"Right now, the product only supports Windows."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"What is currently missing from this solution is better support for mobile testing."
"The integration tools could be better."
"Classes are not as object-oriented as I would like, but I am a programmer and not QA so I expect a lot."
"I would like to see an improvement in the User Interface."
"Streamlining the retrieval of results from individual test set runs would be beneficial."
"The only thing I can't wait for is for Zeenyx to add automating Mobile apps."
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