We performed a comparison between Jitterbit Vinyl, ServiceNow, and WorkflowGen based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."The Lite Integration is really the key thing. You're able to attach the Vinyl software to a variety of different systems very easily and pull data together in a way that is really difficult to do using traditional technology... Also, the fact that it's a no-code platform also makes it easier for people to understand and deal with internally, to continue to build applications and modify existing applications."
"The ease of moving around the platform cannot be understated."
"It's like breaking apart coding and development into an ultra-configuration tool... It really is flexible."
"Their integrations are terrific. We've had zero issues, a 100 percent success rate with integrations. In terms of Zudy's data source connectors and API integrations, we've been really pleased. We use some software that is very common in the media business, and then we also have some custom things that we built for a variety of different use cases within our company, and we've had zero integration issues, in terms of getting data into Zudy and getting data out of it. It's been great."
"VINYL has given us the ability to really improve the speed with which we deploy releases and respond to the good ideas that our people have."
"It is a platform which can grow with us and get us out of spreadsheets."
"When it comes to the speed of development of the applications with Zudy VINYL it has been the fastest and most powerful that I've been able to do. We've tried building things from scratch. It takes an enormous amount of time. We've cut that time by probably a fifth, with more power. I've been very happy with the speed of doing things in Zudy VINYL."
"It's made things seamless and it's more efficient, and there's an audit trail where it wasn't there before."
"Flexibility is the most valuable feature of ServiceNow, that is, being able to modify it to do what we need it to do."
"Very easy to implement and to respond to my clients' needs."
"It provides internal clients with greater transparency about their projects and deliverables."
"The Workflow feature is the most valuable."
"What I like the most is that it's a common service data model and the fact that everything is available on one platform."
"It is user-friendly and simple to use."
"I like that in ServiceNow creating workflows is simpler than that in HP Service Manager. Also, I really like the customization feature. It allows us to customize the service portal and permits us to do a lot of customization per business needs."
"The most valuable features of the solution are the ease of use and the sensor for ticketing systems."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
"I would love to have the home screen a little more customizable because, as we're building more and more reports, it would be nice to have more options in how they're organized on the screen."
"It might help if they put out different types that would provide different ways to view the data. I'd like to see more on that."
"The ease of use for individuals to self-serve could be improved. The solution is no-code, but there is still a decent learning curve associated with the product and some app design principles necessary before people can self-serve."
"Some new features I think I'd like to see is visibility into running jobs so that we can see what the status is, or it's not stuck in its process and doing its thing, or how much longer it's going to take. I'd also like to see a native calendaring function so we can put calendars into our apps with maybe even recurring tasks or appointments and that sort of thing. We'd also like to see multi-select lists. The users being able to pick multiple things to filter on and get a list and be able to export that list."
"Version 2.3 has a good UI but we want a more customizable UI."
"The calendar has room for improvement, but that's what they're going to be working on next, to make a Gantt chart."
"There are a lot of almost "hidden" features captured in these Edge Case settings... If you want a scroll bar at the bottom, instead of having it select rows to show, you have to select Disable Panel Location Service, which doesn't sound at all like what it's supposed to do. Naming conventions could be changed a little bit."
"Having been a customer of theirs for a long time, I think the UI needed improvements early on. But, they have done a remarkable job catching up in that regard."
"The biggest complaint I have is that the ServiceNow search engine is not very robust."
"Complexities in the organization made the initial deployment complex."
"The user interface could be much improved, and the developer tools and sets can be improved greatly, they are lacking."
"Some enhancements to the self-service platform would be helpful. That part is still a little barebone... Also, the mobile app is not bad, but it's limited."
"The installation and deployment of ServiceNow can be a bit challenging. One major issue I've encountered is that ServiceNow doesn't provide the same mobile responsiveness or features that we used to enjoy with other tools. For example, with Splunk, our response times were about five minutes, and we could manage alerts and incidents directly from our mobile devices."
"ServiceNow doesn't cater to the Middle Eastern market."
"The capital expenditure neeed to get the tool up and running is extensive."
"The solution could improve by making the CMDB integrate with a CI better to allow it to be seen across multiple platforms."
"This solution needs to be more customizable."
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