Accedian Skylight Other Advice

Mario Oosters
Network Architect at a recruiting/HR firm with 501-1,000 employees
Put some thought into how you want to organize your zone information before you start. Play around with zones at the beginning but don't keep that setup as something you want to really use. As soon as you have an idea of how it works, put some thought into how you really want to go with it in the future. Then reorganize it so that it works the way you really want it to be, following that structure. Then start finding some issues. And trust the other teams that they'll start do their things as well, so that you start to get a clean network. Having a clean network makes it way easier later on to find issues. I thought I had a clean network. I didn't. If you already have ten or 20 issues that are all doing bad stuff, it's going to be way harder to find out why this new thing created new issues, because you already have a lot of issues. Cleaning up the issues after you've used Skylight is pretty important - and you're going to find issues. I don't think it helps me with minimizing downtime. If the network is not working, Skylight is not going to help either because it looks into the traffic from the network. If the network is not working, I'm not getting much information. We don't use Skylight for performance and traffic monitoring of cloud environments at the moment. We are not using any cloud solution at the moment on a production basis. It's only in some test cases. It might be possible in the future, and then Skylight might be quite handy. I have no idea how it works, but I saw that Skylight has some new stuff about cloud. What's interesting also about Skylight is that it's not going to show you the issue that may be the cause of your troubles at that point in time. It's going to show you all the issues that could be the cause. Usually there are four, five, or six issues that you didn't notice simply because you had enough capacity, so the service didn't have any issues. And then you'll get a seventh issue and that seventh issue does start to create a problem. You're going to look for that seventh issue, not for the first six issues that were there too, when you still had enough capacity to make it work. It's not going to show one issue. It's going to show them all, which is a great thing and a bad thing. It's going to be clear that you don't have one issue, you have multiple issues. Of course, when you fix them all, you're going to be really happy and you'll have a much better network. If you want to do it right, it's going to take you a while to fix your issues on the network. You don't have to. You can always say, "I don't care about these and those issues. They're just some side things and they're not really important." If you don't have the time, don't fix them. Just keep in mind that you still have those issues. In terms of direct users, it's just me and my two colleagues. All the users at my company total around 1,000-plus people. They get use out of it because the network keeps on working. It's not really used heavily at the moment. We use it when there are issues. Most of the issues have been resolved. It has become a troubleshooting tool now. When there's an issue, we look into it. And that's when it shines. I could use it for other things also, but I don't. We're not really looking into it for that either. For me, it's just a Swiss Army knife for a lot of things. Something I have next to my other tools. I use a latency monitor. I use a bandwidth monitor. I use Netdisco, which is an inventory manager for all MAC addresses. I have Skylight. I have five or six different kinds of network tools, and Skylight is one of those specialized tools that I can use for a lot of stuff at the same time. View full review »
Freelance IT Consultant at SPW (Service Public de Wallonie)
It provides a better view of your infrastructure. You know better when the big flows are going through. It gives us a better picture of where the pain points are. For instance, if there is big traffic between 9 pm and 2 AM, that's due to the backups. It gives a better overview of how the data flows are working. We have VMware onsite but we are not using an external cloud so we are not using it for performance and traffic monitoring of a cloud environment. We currently have four people using the tool: me and two people on the network team and one person on the end-user computing team, because sometimes people complain that their PC is slow. People are already aware that it exists within our organization. The next step is to extend it to a few people. There is a notion of the privacy of the data. We can't give the tool to everybody. Otherwise, they will see that Mister X is surfing on this website, etc. It's very important for our organization to have this under control. So maybe there will be two or three more people using it, but not 100 people. View full review »
Joel Baczynski
Network Administrator at CHR Citadelle
I used the first version, it was called Secure Active. After that, its name was Performance Vision. And now it's Skylight. With each new version of Skylight, there are a lot of new features. I am the principal user of Skylight. When anybody in the service - about 20 people - has a problem, they come to me and I generate the reports. But I'm the only one who uses SkyLIGHT. We don't have any plans to expand usage as of now. View full review »
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User at a media company with 10,001+ employees
The scale we are dealing with exceeds the capability of most performance management tools, so we're keen on seeing systems that scale to support the millions of people who consume BBC media. View full review »
Find out what your peers are saying about Accedian, Dynatrace, Riverbed and others in Application Performance Management (APM). Updated: March 2020.
407,242 professionals have used our research since 2012.