Senior Manager Infra/Workplace/Cloud Platform at a manufacturing company with 10,001+ employees
Real User
Support for on-premises and cloud deployments, reasonable cost, stable, and easy to scale
Pros and Cons
  • "We can use it on-premises and in the cloud."
  • "The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up."

What is most valuable?

We can use it on-premises and in the cloud. 

What needs improvement?

The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up.

For how long have I used the solution?

I have been using this solution for a year.

What do I think about the stability of the solution?

It is stable.

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Commvault Cloud
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What do I think about the scalability of the solution?

It is easy to scale.

How was the initial setup?

The initial setup was straightforward. The deployment took a couple of weeks. The biggest challenge is about the equipment.

What's my experience with pricing, setup cost, and licensing?

Its cost is reasonable, but anybody else can do better benchmarking.

What other advice do I have?

You need to look at the cost as compared to other similar products.

I would rate Commvault an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical support at Foresight Software Solutions Pvt Ltd
Real User
Top 5Leaderboard
A scalable and stable solution with a straightforward setup
Pros and Cons
  • "The solution is scalable."
  • "The solution is expensive in comparison to similar solutions."

What is our primary use case?

We deploy the solution on cloud and on-premises, but when we want to go on-premises, we need at least two servers, like CommServe and MediaAgent. Whereas we can use cloud from anywhere, like a web interface, without having a MediaAgent. Everything is flexible in the web console.

What needs improvement?

The solution could improve its security.

For how long have I used the solution?

We have been using the solution for approximately eight months and are currently using the latest version.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

We have had a good experience with customer service and support. I rate them an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. The setup timeframe depends on the bandwidth in the network and the gateway. First, we need to configure a gateway and then configure the endpoint as a physical server. There is only one endpoint, and there is no need to take a gateway or install it. Instead, you can configure it directly to the cloud.

What about the implementation team?

We deployed the solution in-house.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive in comparison to similar solutions.

What other advice do I have?

I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Commvault Cloud
April 2024
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Sr. System Architect at a tech services company with 201-500 employees
Real User
Stable, good support for OVM, but it is complex to manage
Pros and Cons
  • "We recommend this product for people who are running the Oracle Virtualization Manager."
  • "Our customers complain that this is a difficult product to manage."

What is our primary use case?

We are a solution provider and Commvault is one of the backup and recovery solutions that we implement for our customers.

What is most valuable?

We recommend this product for people who are running the Oracle Virtualization Manager. The support for this from Commvault is better than it is with Veritas.

What needs improvement?

Our customers complain that this is a difficult product to manage.

For how long have I used the solution?

We have been using Commvault for one year.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

I know that we can add nodes to the system, although I don't have much experience with scaling Commvault.

Which solution did I use previously and why did I switch?

I have experience with several backup and recovery solutions, including product by Veritas.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are billed on a yearly basis.

What other advice do I have?

The suitability of this product and my recommendation for using it depend on the environment. Not all backup products are suitable for every environment.

In summary, this is a good product but it would be better if it were easier, and not as complex to use. 

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Technical Architect at a computer software company with 1,001-5,000 employees
Real User
Duplication functions well, easy to use, and highly scalable
Pros and Cons
  • "The solution is easy to use and the duplication is quite good."
  • "The reporting is complicated and should be simplified in an upcoming release."

What is our primary use case?

The solution is used for normal backups, file system level backups, or database backups.

What is most valuable?

The solution is easy to use and the duplication is quite good.

What needs improvement?

The reporting is complicated and should be simplified in an upcoming release.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The stability is good for the solution.

What do I think about the scalability of the solution?

In my experience, the solution has been highly scalable.

How are customer service and technical support?

The technical support has been good.

How was the initial setup?

The setup is complicated and complex. The length of time it will take depends on the environment and how large it is.

What about the implementation team?

It is best to use a consultant to do the deployment.

What's my experience with pricing, setup cost, and licensing?

The solution is not cheap. However, for an enterprise-level solution, the price is comparable to other competitors. It would not be affordable for small to medium size organizations.

What other advice do I have?

I recommend this solution to others. I would advise others wanting to implement this solution to spend some time on the initial setup and once the initial setup is done, then it will be quite easy to use.

I rate Commvault a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at a government with 501-1,000 employees
Real User
Robust, feature-rich, and the web console is well organized
Pros and Cons
  • "When an interruption takes place due to an incident, the signaling and notification are very extensive."
  • "With so many features, sometimes you cannot find what you are looking for in the interface and you have to dig into books online to find out how to solve an issue."

What is our primary use case?

We are using Commvault as our main backup software.

How has it helped my organization?

Commvault is very broad in its possibilities to keep the backup environment up and running.

What is most valuable?

What I like about Commvault is that it's very robust. When an interruption takes place due to an incident, the signaling and notification are very extensive. Usually, there is a good direction towards the solution if there is a problem. Commvault is very self-supporting and the software tries to solve any issues by itself.

What needs improvement?

There is a bit of an overkill in functionality, especially in the interface, when you decide to deploy all of the software. I'm talking specifically about the Java console, which is the one we are using because it has all of the features that Commvault has in it. With so many features, sometimes you cannot find what you are looking for in the interface and you have to dig into books online to find out how to solve an issue.

The web console is more organized than the Java console, although it lacks some features.

In the next release, I would like to see different options made available for hot versus cold data.

For how long have I used the solution?

I have been using Commvault for six years.

How are customer service and technical support?

We have not been in contact directly with Commvault for technical support. We have a partner who takes care of all of the issues if any Commvault intervention is needed.

What other advice do I have?

We are currently working through what we need for disaster recovery in general, and Commvault already has a major place in that. However, there are several things that we do not currently use, so there may be an option to use more of it for that benefit. For example, the product supports archiving capability, which is something that we do not use at this time.

In summary, this is a good backup solution but considering my comments on the GUI, it is not perfect.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical support at Foresight Software Solutions Pvt Ltd
Real User
Top 5Leaderboard
Provides a stable solution with a cloud-based option that is easier to learn
Pros and Cons
  • "With the use of the cloud, the solution is easy to learn."
  • "Commvault Complete Data Protection would benefit from improving their training resources."

What is our primary use case?

The primary use case of Commvault Complete Data Protection is purely to protect the data in the database.

What is most valuable?

With the use of the cloud, the solution is easy to learn. 

What needs improvement?

Commvault Complete Data Protection would benefit from improving their training resources. Some of the topics are very complex and are difficult to explain to our customers. The configurations are complex for users compared to other solutions. 

For how long have I used the solution?

I have been using Commvault Complete Data Protection for four years.

What do I think about the stability of the solution?

This solution is stable. Every three months they perform maintenance and release the latest service.

What do I think about the scalability of the solution?

We currently have approximately 30 customers that use Commvault Complete Data Protection. 

How was the initial setup?

The initial setup of Commvault Complete is more complex when compared to some other products.

What other advice do I have?

I would recommend Commvault Complete Data Protection to anyone who is considering implementing the solution into their organization.

Overall, I would rate the product an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Technical Lead at a tech services company with 10,001+ employees
Real User
Scales well, but it is expensive and they need better marketing development and support in India
Pros and Cons
  • "The initial setup is straightforward."
  • "When we send a query to Commvault, they take a long time to answer our questions."

What is our primary use case?

We are a service and solution provider, and we use Commvault to secure our client's data. Our motto of security is to secure the data and using this is very important. We are providing services to commercial and financial companies, so our data is critical.

We have two options for backing up data. We have a DR site, and we can also back it up on-premises.

What needs improvement?

This is a very technical solution that I would like to see Commvault offer customer support and marketing development resources in India. To my understanding, there is no marketing development team in India and we face problems when we speak with Commvault about these things.

When we send a query to Commvault, they take a long time to answer our questions. It can be very difficult to contact the Commvault team. Whenever we try to contact them, we are transferred to other distributors.

For how long have I used the solution?

We have been using Commvault for the past full year.

What do I think about the stability of the solution?

Commvault is a stable product.

What do I think about the scalability of the solution?

This solution is scalable, and we have more than 5,000 users that are using SAN services.

How are customer service and technical support?

We don't require technical support or customer support from Commvault, as we have a dedicated team for the product.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

The deployment was done in-house.

We have a dedicated Commvault team of 25 members. We have a test area, where Commvault and other products are tested. We have, for example, the Commvault test cases, data center test cases, computer testing, hyper-converged facilities, and more.

What's my experience with pricing, setup cost, and licensing?

In India, this is a very expensive product.

Which other solutions did I evaluate?

We have not evaluated other options, as we are focusing on Commvault.

What other advice do I have?

When we first started using Commvault, we had many problems. They were on a daily basis and including things like data access and data loads. At this point, we are no longer facing problems.

This is a product that I might recommend, although it depends on the scenario.

I would rate this solution a four out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Data Storage and Protection Team Leader at a tech services company with 1,001-5,000 employees
Real User
Flexible, stable, good cross-platform replication, and has a good management console
Pros and Cons
  • "We are using a KVM system in our cloud, and this solution works very well with it."
  • "This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it."

What is our primary use case?

We are using this solution to backup our public and private cloud data. It is very compatible with all backup types and environments. It backs up our databases, as well as other systems such as email and files.

We are using a KVM system in our cloud, and this solution works very well with it.

How has it helped my organization?

With Commvault, we provided trusted environment to our customer and increased our incomes with new customers.

What is most valuable?

The Commvault Console is very good, as it is capable of archive and backup in the same system.

This solution is very successful at cross-platform replication. 

What needs improvement?

Virtual machines backup window in GUI is not user friendly. Some improvements should be done to better user experience.

For how long have I used the solution?

We have been using this solution for about three years.

What do I think about the stability of the solution?

This is a very stable product, and in fact, one of the reasons that we choose this solution.

What do I think about the scalability of the solution?

This is a scalable product.

We have been using it more frequently in the past three months, and we have ten companies as clients who are using it for their backups. I do not know how many users they have. We are planning to increase usage.

How are customer service and technical support?

We have been using technical support, and the response time is very acceptable. We have had no problem with support for this solution.

Which solution did I use previously and why did I switch?

We previously used Acronis as our backup solution in this company, but it is not a stable product. It fails as we need to restore a backup, and we needed a stable product. We also needed support for many different platforms. I had worked with this solution at my previous company six years ago and was familiar with it, which is why we choose it.

How was the initial setup?

The initial setup of this solution is not complex, and it was not hard for me.

The deployment takes between two and three hours.

What about the implementation team?

We deployed this solution in-house, with our experience. We have a backup team of five people who are in charge of deployment and maintenance, although the team consists of three main people. They are backup administrators and backup experts.

Which other solutions did I evaluate?

We did not evaluate other options before we switched to Commvault from Acronis.

What other advice do I have?

This is a product that I recommend because it is stable and has good support. However, it still has some limitations and can be improved.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Commvault Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Commvault Cloud Report and get advice and tips from experienced pros sharing their opinions.