We performed a comparison between ABBYY Vantage and IBM Datacap based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."While using ABBYY FlexiCapture we did not use the generic models that they do have for invoice and purchase orders. For one of the use-cases, the document was exactly the purchase order, but we are not using that generic model. We are creating the model from Scratch. However, if I was to compare ABBYY FlexiCapture with other IA tools, the machine learning and how the extraction is done is far better than competitors. This allows a lot less effort for the development."
"Time-saving with increased levels of accuracy."
"The solution responds well to automatic document classifications with a 90% success rate."
"The most valuable feature of ABBYY FlexiCapture is the ability to create your own template on the fly. You can train and classify, you can work with those different templates without the need to do special programming for it or with minimum programming. Additionally, the solution is supporting the Arabic OCR, both of these combined features are the most important for us in the Egyptian market."
"We have found the solution to be stable so far."
"Verification Station is valuable."
"Verification station is a really good feature. It allows part-owners to be able to take a look at what comes out of the tool after a document, such as an invoice, is run through ABBYY. It also allows them to update it if there are any mistakes. So, it kind of gives them a little more control over what goes through the system and lessens the errors."
"ABBYY Vantage has reduced our data because it can classify and extract information from documents."
"Very scalable and stable data capture and extraction solution that's very simple to install."
"The solution offers many features that are beneficial for customers."
"The installation of the solution is very simple."
"The standout feature of this intelligent product is its remarkable capability."
"One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."
"I can have all scanners accessible from my end."
"While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document."
"It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools."
"The modelling, classification and handwritten information are not great."
"Machine learning needs to be improved."
"ABBYY Vantage is mainly available on the public cloud but for clients that use a private cloud, it is complicated to set up the solution."
"Initially, it was good, but now, in terms of ease of implementation and accuracy, there are better competitors in the market. What we are seeing in some of the other tools isn't there in ABBYY. They have to improve it to include such features. Otherwise, it will be difficult for them to compete in the market."
"They should improve the RESTful API side of this solution. Currently, fully RESTful API is not available in the on-prem version, which is really a problem, and we have to work around this limitation. The cloud version already has a fully RESTful API, but the on-prem version doesn't have a fully RESTful API, which is a big mistake. It is easy to solve, but they aren't solving it quicker. They are taking a long time. Nowadays, most people don't go to the interface. They like to use RESTful API."
"ABBYY FlexiCapture could improve in the maintenance, and there are some issues. You have to make efforts to do corrections. Additionally, it could be more user-friendly in terms of connecting between different solutions."
"One major area that requires improvement in ABBYY Vantage is its current JSON output format."
"The recognition intelligence could improve by having more details in the documents. There are limitations with the forms, templates, and manuscripts."
"Our main language in Egypt is Arabic, and IBM DataCap does not support it perfectly. All our documentation is in Arabic. It's not English or any other language. However, we have overcome this problem by using QR codes in the document to extract the data from it. They should have better support for Arabic."
"The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin."
"It can take some time to implement."
"Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore."
"I would like better ease of use and more support options."
"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."
"Datacap's technology seems a little behind the industry. It's still using the old .NET framework. They should move to .NET Core and start integrating some machine learning. You can do some integration yourself, but you expect a solution to include the latest machine-learning approaches if you're paying reasonable money for it."
"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."
ABBYY Vantage is ranked 1st in Intelligent Document Processing (IDP) with 24 reviews while IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 15 reviews. ABBYY Vantage is rated 8.0, while IBM Datacap is rated 7.6. The top reviewer of ABBYY Vantage writes "An easy-to-use solution with good ICR and OCR capabilities, but needs more connectors and advanced workflows and better stability". On the other hand, the top reviewer of IBM Datacap writes "A highly scalable and extensible solution based on configurable rule sets, but they should provide better first-line support and an easier way to carry out the customizations". ABBYY Vantage is most compared with UiPath Document Understanding, UiPath, Microsoft Power Automate, OpenText Intelligent Capture and Tungsten RPA, whereas IBM Datacap is most compared with Microsoft Power Automate, Tungsten TotalAgility, HyperScience, OpenText Intelligent Capture and UiPath. See our ABBYY Vantage vs. IBM Datacap report.
See our list of best Intelligent Document Processing (IDP) vendors and best Robotic Process Automation (RPA) vendors.
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