We performed a comparison between IBM Datacap and Microsoft Power Automate based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The standout feature of this intelligent product is its remarkable capability."
"Very scalable and stable data capture and extraction solution that's very simple to install."
"One of the valuable features of Datacap is the user experience. One thing that IBM did a few years ago was they standardized all of their ECM products on Content Navigator, including Datacap. If you're an IBM ECM customer you have FileNet, you have Datacap, you have StoredIQ and you have a consistent user experience, user interface."
"It is very easy to develop this software. It is low code, and if you can't find the things you need on it, you can develop custom actions with more complex code underneath. They sync well, which is very useful for automating a lot of processes. It is a really valuable feature for the clients because we can ingest information and automate plenty of processes for them. The operators don't have to waste that much time on tasks. With Datacap, they can be automated."
"I work for an insurance company, and we use Datacap for document processing."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"It is the best solution for scanning purposes."
"While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document."
"Instead of manually triggering payments through the website, everything was done through robotic process automation (RPA), saving us a lot of time."
"It makes work easier."
"It's not hard to learn, which means we'll be able to make more workflows in the future."
"The templates on offer are very good."
"Microsoft Power Automate is an easy-to-understand solution."
"You can automate almost everything in your organization by simply dragging and dropping and selecting a few options, whether it's an Excel spreadsheet or other on-premise data."
"The product is very stable."
"The most valuable feature is that it is very easy to use."
"I would like better ease of use and more support options."
"What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support."
"The reading efficiency of the solution needs to be improved."
"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."
"Third-party integration could be improved; it's very slow."
"The solution's licensing model is very complex and not straightforward."
"Not suitable for connecting other applications like browsers and third party applications."
"Sometimes it can be difficult to share flows for multiple users to edit."
"I had some experience in the past with the solution having some difficulties with large loads, it is already better but it could still be improved."
"When we scale up, we switch to another application."
"I would like to have a user account so that the staff can see all of their requests, including the status and other details for each one, on the dashboard."
"I would like to have chatbot assistance available, where you can open it and receive help on the spot."
"Looping can be a bit tricky."
IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews while Microsoft Power Automate is ranked 2nd in Robotic Process Automation (RPA) with 123 reviews. IBM Datacap is rated 7.6, while Microsoft Power Automate is rated 7.8. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of Microsoft Power Automate writes "Provides valuable integration with other Microsoft tools". IBM Datacap is most compared with ABBYY Vantage, Tungsten TotalAgility, HyperScience, OpenText Intelligent Capture and Hyland OnBase, whereas Microsoft Power Automate is most compared with UiPath, Automation Anywhere (AA), Blue Prism, IBM Robotic Process Automation (RPA) and Tungsten RPA. See our IBM Datacap vs. Microsoft Power Automate report.
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