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Compare Hyland OnBase vs. IBM Datacap

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38,835 views|25,784 comparisons
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3,237 views|2,479 comparisons
IBM Datacap Logo
3,074 views|1,420 comparisons
Featured Review
Find out what your peers are saying about Camunda, Signavio, Pega and others in Business Process Management (BPM). Updated: November 2021.
554,586 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases.""The best feature is the automation.""There's this graphic that tells you how many lines or how many tickets are in each step. In that way, you know where you stand. I find this feature very valuable.""Camunda Platform is better than IBM BPM, and Azure. It is more elaborate.""We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation.""Ease of use and ability to streamline a process model.""Overall, the solution has been very solid.""The modeler is useful for creating the flow. The way to access the data through their REST API is also valuable. This is what we're using right now."

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"I like the cloud and its integrability.""OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

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"The second thing that I like about Datacap is the fingerprint capture which is easy to configure on Datacap. From the form of the document, if a document is redundant in the same department, we can configure the capture based on the form of the documents""The solution automates manual data entry."

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Cons
"We have faced problems with the performance.""The initial set up could be simplified, it's complex.""The migration strategy needs to be improved.""When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly.""I don't like the UI of the Camunda Platform, I have found the Signavio solution to be much better for me to create the process designs and execute them. Additionally, I have found the tools in the Camunda Platform are not compatible with some of my other tools. They should improve this in the future.""The only drawback is the time that it takes to have a complete set of workflows implemented on the Camunda platform.""Would be helpful if there were additional out-of-the-box activities.""The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself."

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"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly.""For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

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"The interface can be more intuitive.""I would like better ease of use and more support options."

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Pricing and Cost Advice
"When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition.""We have an annual subscription to this solution.""We pay for the license of this solution annually.""There is an open-source version available, that in its core features (workflow and decision engine, modeler) is exactly the same as in the enterprise version.""I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive.""The open-source version of the product is free to use.""We're using the open-source version for now.""We use the open-source version, which can be used at no cost."

More Camunda Platform Pricing and Cost Advice »

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

More Hyland OnBase Pricing and Cost Advice »

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Questions from the Community
Top Answer: One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With… more »
Top Answer: Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with… more »
Top Answer: Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based… more »
Top Answer: I like the cloud and its integrability.
Top Answer: They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have… more »
Top Answer: The look and feel could be better!!!
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Comparisons
Also Known As
Camunda BPM
OnBase
Datacap
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Overview

Camunda Platform is a complete process automation tech stack with powerful execution engines for BPMN workflows and DMN decisions paired with essential applications for modeling, operations, and analytics.

With a clear vision to automate any process, anywhere, Camunda is reinventing process automation for the digital enterprise. Featuring a developer-friendly, open source approach, enterprises can use Camunda Platform to breakthrough technological, organizational, and infrastructure barriers, optimize their business processes, and drive their digital transformation initiatives forward.

OnBase enterprise content management software combines integrated document management, business process management and records management in a single application. Whether deployed as a hosted or premises-based solution, OnBase allows organizations to automate business processes and reduce the time and cost of performing important business functions through the management and control of content.

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

Offer
Learn more about Camunda Platform
Learn more about Hyland OnBase
Learn more about IBM Datacap
Sample Customers
24 Hour Fitness, Accruent, Allianz Indonesia, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
Top Industries
REVIEWERS
Financial Services Firm22%
Comms Service Provider22%
Computer Software Company22%
Non Profit11%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider17%
Financial Services Firm11%
Government7%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider10%
Financial Services Firm8%
Government8%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider12%
Financial Services Firm12%
Insurance Company7%
Company Size
REVIEWERS
Small Business53%
Midsize Enterprise23%
Large Enterprise25%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise26%
Large Enterprise57%
No Data Available
REVIEWERS
Small Business63%
Large Enterprise38%
Find out what your peers are saying about Camunda, Signavio, Pega and others in Business Process Management (BPM). Updated: November 2021.
554,586 professionals have used our research since 2012.

Hyland OnBase is ranked 37th in Business Process Management (BPM) with 2 reviews while IBM Datacap is ranked 4th in Intelligent Document Processing (IDP) with 2 reviews. Hyland OnBase is rated 0.0, while IBM Datacap is rated 7.6. The top reviewer of Hyland OnBase writes "A remarkable all-in-one platform with amazing stability and scalability and good technical support". On the other hand, the top reviewer of IBM Datacap writes "Enables us to extract data from the documents to make the research of the documents easier for our clients". Hyland OnBase is most compared with OpenText Content Suite Platform, SharePoint, Alfresco, Hyland Perceptive Content and IBM FileNet, whereas IBM Datacap is most compared with ABBYY FlexiCapture, Kofax TotalAgility, Kofax RPA, IQ Bot and Parascript FormXtra.AI.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.