Another Monday vs NICE Robotic Automation comparison

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Another Monday Logo
588 views|321 comparisons
100% willing to recommend
NICE Logo
1,240 views|766 comparisons
62% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Another Monday and NICE Robotic Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).
To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: April 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The initial setup is very quick."

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"What we've done with the RTI client is that we've brought it into a bit more of a 21st-century feel. Our agents have the ability to move around when they want, click into stuff. They use it according to how their conversations go with the customer.""It is a kind of desktop automation. Its licensing model is a little bit different. It tends to be individual automation specific to a role. It excels at that.""NICE is one of the only vendors that does attended and unattended out-of-the-box. Using the unattended processes we've been able to build a "feature library." We break each process down into workable chunks that we can save into a big library. The next time we come to automate a task, we already have chunks of that automation built.""Provides good automation features.""The deployment of NICE Robotic Automation is easy.""Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a local or remote robotic flow.""It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer."

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Cons
"The solution should come with language customization, which would simplify its use for our customers."

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"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions. It has emerged as a more desktop automation kind of tool, but it lacks a lot of enterprise features. It is not really a true RPA because of its licensing, which is kind of user-initiated. It would be nice it can be deployed at a more enterprise licensing model versus a user-based model. It didn't have autonomous automation so far, and they have just released this feature. They have kind of hodgepodged a bunch of products together to get there, but it is not as seamless as other solutions.""The one thing I'd like to see, and NICE is already heavily investing in it, is improvement in the user interface itself. They call it the Designer and it's what the developers use. It is a bit clunky; that is the polite way to put it. I'd like to see it be a bit more user-friendly, a bit more intuitive, and to move to something a bit more web-based...""The solution is not as intuitive as it could be and integrating took a lot of time.""[During the upgrade] any issues, where it couldn't remotely connect to upgrade, I needed the floor plan so I could go to that PC and have a look at it. Often it was either that the PC was switched off or had a bug or some other application needed to be reset.""There are a few areas for improvement in the installation phase""Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application. Its graphical interface should also be improved. It should have a user-friendly interface. Sometimes, people find it very difficult to understand. One of the obstacles that I faced while programming was that if I needed any kind of help, there wasn't much content on the internet. It can be very difficult to find a solution for a particular issue.""There is a need for NICE robotics to be more user-friendly."

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Pricing and Cost Advice
  • "There is no licensing fee for our customers."
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  • "As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."
  • More NICE Robotic Automation Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a… more »
    Top Answer:In the configuration phase, you need to have a certain degree of knowledge of Windows and Linux environments. That said, the wizards and manuals are of good quality. For the price, I would say that… more »
    Top Answer:There is nothing so relevant to complain about except a few more options in the debug monitor (which is already very powerful and useful right now). There are a few areas for improvement in the… more »
    Ranking
    Views
    588
    Comparisons
    321
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    1,240
    Comparisons
    766
    Reviews
    3
    Average Words per Review
    594
    Rating
    7.7
    Comparisons
    Learn More
    Overview

    Building a fully-automated robotic process environment where robot
    workers performed an equivalent volume of work of over 1,500 full-time
    virtual employees required the careful development and optimization of
    an RPA-architecture.
    We created an architecture that embodies the best practices of both
    RPA-methodology and RPA-tools. These two components defined automation
    best practices like the enforcing of a rigorous process mapping and a
    process automation design approach that captures every action for all
    workflow possibilities and exceptions. Further, this enables a bot that
    could seamlessly recover from exception-based failures. Ultimately,
    that delivers industrial-grade performance at scale!

    NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.

    Sample Customers
    ING, Vodafone, T-Mobile, Billbox
    HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company20%
    Financial Services Firm11%
    Manufacturing Company11%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm15%
    Retailer8%
    Comms Service Provider7%
    Company Size
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise15%
    Large Enterprise70%
    REVIEWERS
    Small Business14%
    Midsize Enterprise29%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    Robotic Process Automation (RPA)
    April 2024
    Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: April 2024.
    768,740 professionals have used our research since 2012.

    Another Monday is ranked 32nd in Robotic Process Automation (RPA) while NICE Robotic Automation is ranked 22nd in Robotic Process Automation (RPA) with 7 reviews. Another Monday is rated 9.0, while NICE Robotic Automation is rated 7.6. The top reviewer of Another Monday writes "A scalable solution which is easy to install and use". On the other hand, the top reviewer of NICE Robotic Automation writes "Automating customer-facing processes has saved us considerable money and increased sales and customer satisfaction". Another Monday is most compared with UiPath and Microsoft Power Automate, whereas NICE Robotic Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA) and Microsoft Power Automate.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.