We performed a comparison between Apache Guacamole and TeamViewer based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."I'm using Apache Guacamole as a gateway."
"TeamViewer is stable."
"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"The most valuable feature of TeamViewer is user-friendliness."
"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."
"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."
"It is quite simple to set up."
"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."
"The document control is quite good."
"The solution's USB redirection could be improved."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"The file transfer functionality crashes sometimes."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"The solution could improve by increasing or removing the time limitation on the use of a session."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
Apache Guacamole is ranked 20th in Remote Access with 1 review while TeamViewer is ranked 1st in Remote Access with 85 reviews. Apache Guacamole is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Apache Guacamole writes "A stable and open-source solution that can be used as a gateway". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Apache Guacamole is most compared with Microsoft Remote Desktop Services, VNC Connect, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), BeyondTrust Privileged Remote Access and F5 BIG-IP Access Policy Manager (APM), whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support.
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