We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It helped to find quick solutions for specific business transactions."
"Despite dozens of deployments across hundreds of applications- we have yet to see a case where AD is negatively impacting application execution or functionality."
"Provides monitoring more around business processes versus just servers, applications, etc. E.g., with complex systems, where a business process passes across multiple applications, the business needs us to monitor the heath of the process, not just a segment of the application."
"The features that I like best are the dashboard and Business Journey."
"This is a stable product and we definitely plan to continue using it in the future."
"From the performance management side, I like everything from business transaction work to tracking. On the database side, we can get a lot of insights from the database. On the server monitoring side, it helped us a lot to find out some of the issues on the VM side because VMs were creating a little trouble for us."
"The most valuable feature is the flow map."
"In 2014 and 2015, AppDynamics was one of the best products on the market."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity."
"We liked the built-in calculation of health scores."
"The flexibility to develop and consolidate many solutions into one platform is great."
"As per my experience, the drill-down feature can be improved at the class level."
"Additional support for NextGen mobile platforms also needs to be high in the roadmap prioritizations"
"Needs more integration with applications suites, like Oracle Enterprise Server or BMC Remedy."
"AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation."
"More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products."
"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."
"I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have."
"They need to improve the consolidation of agents for the agent's installation process."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
"The problem becomes the price, as Splunk is an expensive product."
"We also faced challenges relating to UI development."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"We do not have any issues with the price."
"As compared to other applications, its price is moderate. Its price is neither very high nor very low."
"There is a license for the solution and we paid approximately $2,000. There is also an additional cost above the standard license which cost us approximately $3,000."
"This solution is not the cheapest but it works well. You will end up doing more work with a cheaper solution than if you just spent the extra money on a better solution like this one."
"For those who appreciate the value and had issues with the visibility of the performance of their applications, then the pricing is good. For somebody who does not need it, it can be pricey, but overall, it is worth the money which it costs."
"I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. AppDynamics’ integrated suite of applications is built on its innovative, enterprise-grade App iQ Platform that enables its customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing and optimizing complex application environments at scale.
Splunk IT Service Intelligence (ITSI) enables IT and service leaders to prevent issues before they impact customers. Unlike traditional monitoring and analytics solutions that aggravate IT complexity, ITSI correlates and applies machine learning to all metric, event and trace data for 360 service monitoring, predictive alerting, and streamlined event management.
AppDynamics is ranked 3rd in Application Performance Management (APM) with 22 reviews while Splunk IT Service Intelligence (ITSI) is ranked 16th in Application Performance Management (APM) with 4 reviews. AppDynamics is rated 7.8, while Splunk IT Service Intelligence (ITSI) is rated 8.6. The top reviewer of AppDynamics writes "Great dashboards, with good SAP monitoring but needs to be more reasonably priced". On the other hand, the top reviewer of Splunk IT Service Intelligence (ITSI) writes "Monitoring and analytics with comprehensive visibility, is agile, and integrates well, but the price can be reduced". AppDynamics is most compared with Dynatrace, Splunk, Datadog, SolarWinds Server and Application Monitor and Azure Monitor, whereas Splunk IT Service Intelligence (ITSI) is most compared with Dynatrace, Moogsoft, SolarWinds NPM, SignalFx and Elastic APM. See our AppDynamics vs. Splunk IT Service Intelligence (ITSI) report.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.