AppRiver Email Security vs Symantec Messaging Gateway comparison

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100% willing to recommend
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Comparison Buyer's Guide
Executive Summary

We performed a comparison between AppRiver Email Security and Symantec Messaging Gateway based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AppRiver Email Security vs. Symantec Messaging Gateway Report (Updated: January 2024).
770,292 professionals have used our research since 2012.
Featured Review
John Zupancic
Girish Vijay
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product's scalability is good.""Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks.""At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us.""The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint.""Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable.""Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors.""The technical support is good and quick to resolve issues.""It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."

More Microsoft Defender for Office 365 Pros →

"They are very easy to use.""It's easy to use and user-friendly. Users can also easily release spam emails."

More AppRiver Email Security Pros →

"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense.""Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam.""The solution is "set and forget". You pay for it and everything is done for you.""The solution is excellent at blocking spam.""The setup is pretty simple.""Symantec is a secure product.""Symantec’s spyware and malware signature database is very good compared to other products.""The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."

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Cons
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration.""They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are.""Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features.""The visibility for the weaknesses in the system and unauthorized access can be improved.""In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help.""The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included.""There is room for improvement with the UI.""In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."

More Microsoft Defender for Office 365 Cons →

"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features.""Email security checks contain a small number of false positives."

More AppRiver Email Security Cons →

"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good.""This product would benefit from better integration with Symantec Endpoint Protection.""The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client.""They really need to create a good package that competes with Microsoft.""Sometimes the solution picks up false positive for viruses during scans.""It could be more scalable.""The product must improve the user dashboards.""The false positive submissions must be improved."

More Symantec Messaging Gateway Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "They're fairly inexpensive, but they're right in the ballpark of most of the other online products like that."
  • "I can rate it five out of ten because there are different platforms that also offer the same services for lower prices. But AppRiver is more flexible."
  • More AppRiver Email Security Pricing and Cost Advice →

  • "A subscription for technical support costs extra."
  • "It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
  • "The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
  • "They're a little costly compared to Microsoft."
  • "For 150 users, we pay INR 1,60,000."
  • "Symantec Messaging Gateway’s pricing is very cheap."
  • More Symantec Messaging Gateway Pricing and Cost Advice →

    report
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    770,292 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:It's easy to use and user-friendly. Users can also easily release spam emails.
    Top Answer:I can rate it five out of ten because there are different platforms that also offer the same services for lower prices… more »
    Top Answer:It needs to make sure that the application is up to date with new attacks. They should also send us the demo or… more »
    Top Answer:The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
    Top Answer:We use the solution to secure our data and emails.
    Comparisons
    Also Known As
    MS Defender for Office 365
    AppRiver Advanced Email Security
    Symantec.cloud, Symantec Email Security.cloud
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    AppRiver’s Email Security Solution is a cloud-based Anti Phishing and malware filter that’s designed to keep your inbox clean and your network safe. A simple MX Record change routes your mail through the Email Security servers before it ever reaches your network, which ensures that the mail that reaches your network doesn’t pose a threat. While our solution contains numerous adjustable settings, it is designed to work efficiently and optimally with little or no interaction from administrators.

    Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity. 

    With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications. 

    Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    IHMC
    Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
    Top Industries
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company16%
    Comms Service Provider13%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Non Profit9%
    Legal Firm8%
    Construction Company8%
    REVIEWERS
    Pharma/Biotech Company27%
    Financial Services Firm18%
    Energy/Utilities Company18%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm15%
    Government10%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business52%
    Midsize Enterprise19%
    Large Enterprise29%
    REVIEWERS
    Small Business55%
    Midsize Enterprise10%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise57%
    Buyer's Guide
    AppRiver Email Security vs. Symantec Messaging Gateway
    January 2024
    Find out what your peers are saying about AppRiver Email Security vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.
    770,292 professionals have used our research since 2012.

    AppRiver Email Security is ranked 23rd in Email Security with 2 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. AppRiver Email Security is rated 9.0, while Symantec Messaging Gateway is rated 8.2. The top reviewer of AppRiver Email Security writes "Pricing that is competitive, excellent technical support, and email security". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". AppRiver Email Security is most compared with Microsoft Exchange Online Protection (EOP), Avanan and Proofpoint Email Protection, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro Email Security and Proofpoint Email Protection. See our AppRiver Email Security vs. Symantec Messaging Gateway report.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.