Compare ARIS BPM vs. iServer
ARIS BPM is ranked 1st in Business Process Design with 21 reviews while iServer is ranked 13th in Business Process Design with 2 reviews. ARIS BPM is rated 8.2, while iServer is rated 7.0. The top reviewer of ARIS BPM writes "Quickly gives us a picture of what business processes are being used across the entire organization, and which can be reused". On the other hand, the top reviewer of iServer writes "The best feature is the reporting, and the graphs that results from the reporting. There are other solutions out there that have a better user-interface". ARIS BPM is most compared with Bizagi, MEGA HOPEX and Sparx Systems Enterprise Architect, whereas iServer is most compared with Sparx Systems Enterprise Architect, ARIS BPM and MEGA HOPEX. See our ARIS BPM vs. iServer report.
Most Helpful Review | |||
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 Find out what your peers are saying about ARIS BPM vs. iServer and other solutions. Updated: September 2019. 366,756 professionals have used our research since 2012. | |||
Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | |
This solution has helped us in terms of discovering business processes. The stability of the ARIS BPM platform is quite good. The nice thing about it is the central database, where we can use all of our data. We can even manage users. The most valuable features are business process modeling and reporting. It has the ability to scale up, as well as integrate with other systems within the organization to get real-time information from dashboards and reports. You can relate different aspects of an organization to each other, and you can clearly define the rates seen in the application. It has allowed us to model our enterprise process architecture. BPA, the modeling tool, is the main module used because of our need for documentation. ARIS process modeling and analysis allows integration of end-to-end business processes with the organization's vision, strategies, and business objectives, through visual management. | Tech support is very responsive. They solved issues within a prompt response time. iServer is a solution that helps catalog enterprise architect solutions and catalog information. Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company. |
Cons | |
Integration with third-party tools should be improved (e.g. based on APIs). With ARIS BPM, the script creation is quite cumbersome. With version ten, we needed our developers to do scripting. I would like to see the reporting aspects improved. Making it more customizable and easy to learn would be a benefit. One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business. Displaying role allocation matrix models in ARIS Connect needs improvement. Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty. Training is one of the important aspects for process awareness. As soon as a process is rolled out, process training is required. If ARIS could generate output in PowerPoint, it would be great for business users. | It definitely needs help to improve the visual aspect of the solution. There are other solutions out there that have a better user interface. More visualization techniques and ways to report the data might be helpful. |
Pricing and Cost Advice | |
In terms of pricing, it would be nice if it were more affordable. You will never get a fixed price for this product because they will go in and ask you what kind of environment would you like to set up? How many people will you work with? How big is your organization? Today, they have a fixed price to say, "Okay, just to start the business area, buy two licenses for modeling and eight people that can look into the product." They have this kind of fixed price. It's 50,000 Danish Krone. If you divided that by about six, then you get the pricing in dollars. Still, when you are going out, negotiate and find the right price. You will never get a fixed price: "It costs this and, if you take ten of these, seven of these and eight of these, and then it costs this." No, you negotiate every time. From my point of view, no, it is not cheap, but it is not too expensive because you get this big organization behind it, technical support, and all those things. It's not so expensive to use. It's a Rolls Royce in this field, I know that. Even for small organizations, they can get so much effect from using this tool, in a very fast way, so the money will be back in the customer's pocket very fast. If you can afford it, it's the best so far. ARIS Express is free. It is on the higher side. Negotiate. Price is high so make sure you’re getting the best deal. It is well worth the investment in the enterprise. | Information Not Available |
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Ranking  | |
Views 18,376 Comparisons 11,434 Reviews 20 Average Words per Review 392 Avg. Rating 8.2 | Views 4,379 Comparisons 1,855 Reviews 2 Average Words per Review 227 Avg. Rating 7.0 |
Top Comparisons | |
 Compared 12% of the time.  Compared 9% of the time.  Compared 8% of the time. | Compared 31% of the time.  Compared 12% of the time. Compared 11% of the time. |
Also Known As | |
| ARIS | |
Learn | |
| Software AG | Orbus Software |
Overview | |
Software AG's ARIS Business Process Analysis Platform is ideal for organizations that want to document, analyze, standardize and improve their processes. Design, document, analyze, optimize and communicate processes to achieve business process excellence by using the ARIS Business Process Analysis Platform. With more efficient processes across business, IT and SAP systems, your Digital Enterprise can respond to changing business and market requirements more quickly. | iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making. |
Offer | |
Learn more about ARIS BPM | Learn more about iServer |
Sample Customers | |
| Fujitsu, Coca Cola, ING, Credit Suisse, Electrolux | Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard |
Top Industries | |
Financial Services Firm33% Comms Service Provider8% Manufacturing Company8% Healthcare Company8% Software R&D Company21% Financial Services Firm18% Comms Service Provider9% Pharma/Biotech Company7% | Financial Services Firm31% Leisure / Travel Company11% Software R&D Company9% Insurance Company7% |
Company Size | |
Small Business32% Midsize Enterprise6% Large Enterprise62% Small Business20% Midsize Enterprise22% Large Enterprise59% | No Data Available |
Find out what your peers are saying about ARIS BPM vs. iServer and other solutions. Updated: September 2019.
366,756 professionals have used our research since 2012.
See also ARIS BPM Reviews, iServer Reviews, and our list of Best Business Process Design Companies.
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