We performed a comparison between ARIS BPA and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The EPC modeling is very detailed, the semantic check is helpful, and auto-layout simplifies the formatting."
"ARIS has a good collaboration function. You create a portal where any authorized users can work on the models. There are simple flows for making and approving changes."
"The capability to integrate all information of the business and to generate simulations of processes. It can analyze the model of operations quickly."
"ARIS BPA is customizable as per specific business requirements."
"I am an advanced user. ARIS BPM is intuitive for me because I know the UML, BPMN, and EPC methodologies implemented in this tool. It is very easy to create processes for restructuring a company with some descriptions."
"From an architectural point of view, when you're looking at the business area, you can find all the information you have to use as an architect."
"It has allowed us to model our enterprise process architecture."
"The most valuable features of ARIS BPA are the centralized repository and the automatic rendering of diagrams."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"The solution is easily modified to suit your needs."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"This is a flexible tool compared to some other solutions."
"Tech support is very responsive. They solved issues within a prompt response time."
"iServer has valuable features for workflow and document management."
"I had a hard time with ARIS's access and licensing policy. It requires you to pay for each step you want to take forward with the solution."
"I would like to see the reporting aspects improved."
"The Risk and Compliance Management tool is rather complex and moreover, it needs to be customized if you want to use it."
"The model graphics can be exported in PDF, but the model is too small to read."
"I had this decentralization mission where I had some friendly fights with the consultants of Software AG. My opinion was the business department should be able to publish their processes and do all their evaluation stuff in ARCM themselves. It has to be a one stop shop. I want a one stop shop to go from ARIS BPM to ARIS ARCM, because having everything go through that would be an improvement due to the inputs that we made with Software AG. They will make it possible that the trigger sent from BPM to ARCM will start their object generation."
"ARIS BPA is not really a platform that offers you the opportunity to execute processes that you model."
"Newer versions (9.x) are technically more difficult to maintain."
"If you want to create new reports then you have to use JavaScript, or ARIS script as they call it, which is beyond the competencies of most people."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"It runs relatively slowly."
"The migration tool needs to be included in the main package, and not as a separate license."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"More visualization techniques and ways to report the data might be helpful."
"Cannot see which activities are control activities."
"Requirements management needs to be improved."
"There are other solutions out there that have a better user interface."
ARIS BPA is ranked 4th in Business Process Design with 64 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. ARIS BPA is rated 8.4, while iServer is rated 7.2. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Sparx Systems Enterprise Architect, Camunda and iGrafx Process360 Live Platform, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, MEGA HOPEX and BiZZdesign HoriZZon. See our ARIS BPA vs. iServer report.
See our list of best Business Process Design vendors.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
