We performed a comparison between Fortra's Automate and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"We have found the pricing to be very reasonable."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"The interface is simple, user-friendly, and very intuitive."
"The product’s auto-remediation feature helps with automation."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"The ease of deployment, especially on Windows platforms, is valuable."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"It is a user-friendly product that requires almost no maintenance."
"We are able to do problem determination on runaway processes."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The OCR for Hebrew text needs to be improved."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"Fortra's Automate is not as reliable as I would like it to be."
"The solution has a very weak knowledge base."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"I would like to see them improve their network monitoring."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"I would like to see better support for monitoring Unix-based systems."
"SCOM needs to improve its usability."
"The interface is a little bit cumbersome and certain actions could be simplified."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. Fortra's Automate is rated 8.2, while SCOM is rated 7.8. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Red Hat Ansible Automation Platform and Automation Anywhere (AA), whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and AppDynamics.
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