We performed a comparison between AWS Step Functions and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable...The solution is easy to scale."
"AWS Step Functions acts as a high-level layer, allowing us to seamlessly integrate with microservices."
"It is a scalable solution."
"What I like the most about Amazon Step Functions is how easy it is to use."
"It's Amazon, it's scalable."
"The number of historical events is great."
"It's a general solution that you can adapt to your own needs and is simple to use. We like that it can be integrated with everything in the AWS suite, and that the creation of the pipeline can be done using the graphical user interface."
"One can rate all the calls and that is a good feature."
"Previously, our company's business automation process was slow. IBM BPM's schedule and response functionalities are excellent...There are countless use cases in which IBM BPM proves to be a valuable tool for my clients."
"We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated."
"IBM BPM and Automation Anywhere working together automate manual tasks with a reduction in FTEs, creating about a 30% reduction in FTEs by automating processes."
"It's a solid product. It covers most of the pain points for clients."
"This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows."
"It is transparent to business users because it is mostly picture based modelling."
"The performance is fine."
"IBM BPM is a stable solution."
"It is hard to coordinate the declaratory language."
"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."
"The pricing of the solution can be improved."
"The solution's data size limit can be improved."
"Setup took about one day. We had some errors to understand in the beginning, but now everything is working good."
"The interface can sometimes feel limited, as we're unable to see what AWS is running behind the scenes."
"The price and support are areas with shortcomings where the solution needs to improve."
"It wasn't easy to understand the licensing model. It's like if you use just a little, it's cheap, but it becomes more expensive as you use more. It's like a hook that ties you inside the Amazon ecosystem. So, it creates a dependency."
"Better integration with other products in the automation suite."
"Except for the Lucene the index - we had a couple of issues in the Process Portal where the Lucene index went out of sync, and we had to work at least 15 - 20 hours to have it back in sync with the database."
"If you want to use IBM BPM, you will have to invest a lot of money for licenses and you need to learn that there are limitations in developing applications. You cannot create anything you want."
"When you have to integrate files for enterprise applications."
"The setup was quite complex because the solution was cutting-edge at that time and IBM invested considerably in the implementation, likely at a loss to themselves."
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else."
"We are a government organization, and we are the largest government power sector in India. We generate around 30% of power in India. Therefore, our processes are quite complex. Although IBM BPM is a low-code or no-code software, if you want to have extremely complex workflows, just the business process diagrams are not helpful in creating those workflows. While implementing complex workflows, only the process flow diagrams did not help us. We had to write a lot of Java scripts and Java queries to achieve what we wanted. Its integration capabilities with the SAP environment have to be improved. At present, we are only talking at the web services environment level. Its price also needs to be improved. It is currently expensive. Previously, Active Directory required a heterogeneous environment, but now they want a homogeneous environment. We had onboarded employees through Microsoft Active Directory, and now I have to implement Microsoft AD only from the cloud for my vendors."
"Where it can be improved is Integration. I think that the direction that IBM is taking now, to have something that is much more integrated, that can be seen as one single solution, is clearly the right way."
AWS Step Functions is ranked 12th in Business Process Management (BPM) with 8 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. AWS Step Functions is rated 7.8, while IBM BPM is rated 7.8. The top reviewer of AWS Step Functions writes "Simplifies complex task automation and enhances development workflows while offering user-friendly interface, seamless scalability and efficient workflow orchestration". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". AWS Step Functions is most compared with Camunda, Apache Airflow, Pega BPM, Oracle BPM and IBM Business Automation Workflow, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and ServiceNow Orchestration. See our AWS Step Functions vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors.
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