We performed a comparison between Betty Blocks and ServiceNow based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."The most valuable feature is the back end."
"The workflow capability for easy setup is powerful."
"I don't have to look through a whole bunch of other incidents that aren't relevant to me. It's very useful in that sense."
"The analytics - we like to keep track of how much work everyone is doing."
"The most valuable features of the solution are the ease of use and the sensor for ticketing systems."
"Change management is most valuable."
"The solution has very good automation tools."
"It uses a common base of data and allows different types of records to pull from that same base of data."
"ServiceNow is easy to use."
"What I find lacking in the software is its ability to query the database."
"I would like to see full integration with AI."
"In many cases, they make choices where flexibility is a little bit degraded, but if you leave everything open and the flexibility is great then the usability is a little bit less."
"There should be greater integration with other enterprise applications. We're using Microsoft, Oracle, and other applications, and it would be good to have a greater integration on some of the immediate hiccups that you have with these services. It doesn't mean that when we have a problem with using another application, ServiceNow should be able to fix it, but ServiceNow should be able to alert us to things. There should be a bit more automation or integration."
"I would like the reporting aspect to be better, including the graphs. It could have some way for us to easily to export to a csv or spreadsheet so that if a graph cannot be provided by ServiceNow itself, we would be able to use other applications to create them. Also, if there was a feature that enabled us to interact with end users directly from ServiceNow, like an instant-messaging type of feature, that would be great."
"It should have more artificial intelligence for business and work capabilities. The community is not so active. There must be initiatives to make the community talk more and share more information."
"Transparency in the pricing model needs to be improved."
"I do not like the user interface."
"The utilization of AI in ServiceNow needs enhancement."
"This solution needs to be improved for global use. Currently, it's very oriented to the processes and needs of the US customer base, like their compliance solution or GRC (Governance, Risk, and Compliance), and not so much for customers from other parts of the world. Some users may like the things that ServiceNow is improving, but those are very oriented to users based in the United States and Europe."
"Data access is a bit difficult, where you sometimes wish you had a relational database for some queries. The flexibility of data access in general is a bit on the low end. Of course, there is flexibility in some ways, but when I need a certain combination of data for some report, it can become a challenge."
Betty Blocks is ranked 26th in Rapid Application Development Software with 2 reviews while ServiceNow is ranked 4th in Rapid Application Development Software with 211 reviews. Betty Blocks is rated 7.6, while ServiceNow is rated 8.4. The top reviewer of Betty Blocks writes "The solution is stable and has good support, but is expensive ". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Betty Blocks is most compared with Microsoft Power Apps and Mendix, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian.
See our list of best Rapid Application Development Software vendors and best No-Code Development Platforms vendors.
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