Compare BeyondTrust Remote Support vs. Dameware Remote Support

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Pricing and Cost Advice
"The licensing is concurrent and we spend about $10,000. It's my understanding that there aren't any extra costs beyond just the straight licensing.""I would prefer that it was more affordable."

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Questions from the Community
Top Answer: You can't compete with TeamViewer or any other similar products. It's completely in a class of its own.
Top Answer: It's just a trade-off, not a complaint, that they could never put voice into it. It lacks voice integration like the other products because they need the compression to support that large amount of… more »
Top Answer: Definitely take the 30-days trial and don't jump to any conclusions to integrate with their ITSM tool. Evaluate it first, sit down and study it a little bit further before making a commitment to do… more »
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Earn 20 points

Ranking
7th
out of 32 in Remote Access
Views
4,816
Comparisons
2,958
Reviews
2
Average Words per Review
844
Rating
9.0
20th
out of 32 in Remote Access
Views
1,239
Comparisons
1,133
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Compared 3% of the time.
Also Known As
Bomgar Remote Support DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
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BeyondTrust
SolarWinds
Overview

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for organizations that need to securely access and support any device or system, anywhere in the world. Technicians using Remote Support can quickly connect to, view, and control remote systems and devices, chat and collaborate with end-users or other technicians, all while improving remote access security. Organizations in all vertical markets around the globe use Remote Support to deliver superior support services and reduce threats to valuable data and systems. BeyondTrust is privately held and headquartered in Atlanta, GA with offices and channel partners around the world. Connect with BeyondTrust at www.beyondtrust.com, the BeyondTrust Blog, or on Facebook, Twitter and LinkedIn. Get a free trial of Remote Support at https://www.beyondtrust.com/remote-support/trial.

DameWare products are designed to put more hours into your day. In today's distributed, high-speed work environments, having the power to remotely support your key systems, servers, desktops, and laptops, as well as interactively support users, provides real-time savings and lets you get more things done. Manage it all without leaving your desk with DameWare. DameWare Remote Support is a comprehensive and secure on-premises remote desktop client that allows you to control remote users' computers from your desktop, Android, or iOS device, connect to unattended systems, as well as manage your Windows servers and Active Directory infrastructure. DameWare Mini Remote Control delivers fast, secure, simple remote desktop and laptop control. DameWare MRC includes all the features you need and want and is the best value in remote control software. DameWare Patch Manager is a complete patch management solution that allows you to patch both Microsoft and 3rd party applications from one easy-to-use console. With DameWare Patch Manager you can quickly and easily generate patches, deploy them and report on their success.
Offer
Learn more about BeyondTrust Remote Support
Learn more about Dameware Remote Support
Sample Customers
InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences CorporationIllinois School District
Top Industries
REVIEWERS
Consumer Goods Company17%
University17%
Financial Services Firm11%
Manufacturing Company11%
VISITORS READING REVIEWS
Computer Software Company27%
Government11%
Comms Service Provider10%
Educational Organization9%
VISITORS READING REVIEWS
Computer Software Company19%
Comms Service Provider16%
Government14%
Manufacturing Company7%
Company Size
REVIEWERS
Small Business31%
Midsize Enterprise23%
Large Enterprise46%
No Data Available
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: January 2021.
456,966 professionals have used our research since 2012.

BeyondTrust Remote Support is ranked 7th in Remote Access with 3 reviews while Dameware Remote Support is ranked 20th in Remote Access. BeyondTrust Remote Support is rated 9.0, while Dameware Remote Support is rated 0.0. The top reviewer of BeyondTrust Remote Support writes "Easy to deploy, has good performance, good pre and post-sales support, and is an undisputed global leader". On the other hand, BeyondTrust Remote Support is most compared with TeamViewer, Microsoft Remote Desktop Services, Check Point Remote Access VPN, ServiceNow and SCSM, whereas Dameware Remote Support is most compared with TeamViewer, Microsoft Remote Desktop Services, ManageEngine ServiceDesk Plus, Devolutions Remote Desktop Manager and SolarWinds Dameware Remove Everywhere.

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