We performed a comparison between BigPanda and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The best of a bad lot was the error message deduping."
"The main thing that we like about BigPanda is the user interface."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"The solution is user-friendly and has good performance and certification."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"A user-friendly solution."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"I find the Micro Focus Operations Bridge dashboard valuable, including its instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure."
"It's a very good product overall."
"The event correlation is the most valuable aspect of the solution."
"It is stable."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"We had to use a partner for the deployment."
"Lacks sufficient dashboard features."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"BigPanda attempts a little of everything and fails at most."
"The cost of this product is too high compared to New Relic."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"The usability needs to improve, because it is a pure code environment."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"The price is quite expensive, and because of this, we may try another solution."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"pology-based event correlation does not work well with NNM events."
BigPanda is ranked 40th in IT Infrastructure Monitoring with 12 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. BigPanda is rated 7.2, while OpenText Operations Bridge is rated 7.8. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, IBM Tivoli NetCool OMNIbus and ServiceNow IT Operations Management, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IBM Tivoli NetCool OMNIbus.
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