We performed a comparison between Blue Prism Cloud and Pega Robotic Process Automation based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like best about Blue Prism Cloud is that it's secure, robust, and has 24 x 7 support available. I also find the solution quick and intelligent. Even a non-coder can easily use it."
"The most valuable feature is security."
"The ease of building automation and the development environment"
"It’s scalable."
"I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool."
"If I look at the top four, I believe it is far more user-friendly than the other competition."
"The most valuable feature is the speed at which we are able to implement solutions that can interact through the user interface in the same way that a human being would."
"Blue Prism Cloud is a stable solution."
"Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow."
"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."
"It is really flexible in what it can do."
"Using the tool actually ends up teaching you about making workflows more efficient."
"The solution's automation handling capability has positively impacted the overall automation process in my experience."
"They are leaders in the same industry."
"The workflow system is very intuitive."
"It was very smooth and very seamless to create automations."
"I believe they need to become more competitive within the market in order to maintain their market share. We were essentially a Blue Prism shop and sold Blue Prism, but because of the price point, many clients are now looking at competitors."
"Blue Prism might consider adding package options to allow users to come onboard in different ways that meet their needs rather than buying in to the whole package."
"I think that there are some improvements in the product performance that are needed in Blue Prism Cloud...The initial setup of the product needs a lot of time and effort."
"I would like to see a web-based control room, rather than the one that is in-built with the desktop version."
"The issue is that it is not dynamic or intelligent."
"The vendor does not make their pricing clear when you are searching for it, which is something that needs to be improved."
"Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help."
"The AI part is currently missing in Blue Prism Studio... It would be good if the AI part is included in Blue Prism Studio, which can make it much more efficient and good to work."
"Pega Robotic Process Automation scalability is too low."
"Rule versioning and deployment to enable parallel development could still be improved"
"The ease-of-use could be improved."
"What I don't like that much in Pega Robotic Process Automation is its monitoring tool because that tool is tightly connected with the platform. If the Pega team can deploy the monitoring tool separately, so that it's a separate solution altogether, then that would be good because currently, if you have to use the monitoring tool, then that means you have to use the Pega Robotic Process Automation platform. The initial setup for Pega Robotic Process Automation also needs improvement because it is complex. The only additional feature I'd like to see in the solution is for the monitoring tool to be a stand-alone rather than being tightly coupled with the Pega platform. Looking at the current features of Pega Robotic Process Automation concerning application automation, it covers most of my needs currently."
"The orchestration needs to be better."
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively."
"It's difficult not knowing when alerts will arrive."
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Blue Prism Cloud is ranked 7th in Robotic Process Automation (RPA) with 38 reviews while Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 22 reviews. Blue Prism Cloud is rated 8.0, while Pega Robotic Process Automation is rated 7.6. The top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". Blue Prism Cloud is most compared with Blue Prism, Microsoft Power Automate, UiPath, Robocorp and SAP Intelligent RPA, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Pega CRM. See our Blue Prism Cloud vs. Pega Robotic Process Automation report.
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