Most Helpful Review
It helped cut short the release cycle by almost 40% compared to the previous solution. It is still a niche skill and...
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The customer engagement is really deep, and they work with the “gemba”. They work with operations very closely. I also believe they have a good product roadmap.
What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere... If I need to mimic a human behavior, I will use Automation Anywhere.
One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes.
Security is a top priority for us. To be allowed to automate different processes, we need to have a good set of controls around who is allowed to do what, and what credentials people can and can't use. It allows us to manage access make sure that we have full control.
We have seen more efficient processing and less number of errors due to quality control.
We have staff who have been moved out of the mundane tasks and are now doing value-added activities.
MetaBot is the most valuable feature. Other products have robotic functionality but MetaBot is a kind of functionality by which code is created... so business users who do not have coding knowledge can drag and drop.
Metabots are useful when connecting to websites or to forms with objects that need to be captured.
You can easily see where all your problems lie, in a visual way. It's always nice to have a visual representation of things... Seeing things at one glance makes a lot of difference, instead of having to read through the fine print and see where the issues are.
A feature I like about Blue Prism is the Control Room and how easy it is to find exceptions, to find common issues, and to troubleshoot your exceptions. Your Control Room person, without any development skills, can easily pick up what the problem is, with the exceptions, especially when there are a lot of exceptions related to one use case or process.
Access to the SQL database allows for extra capabilities.
It helped cut short the release cycle by almost 40% compared to the previous solution.
It is a good and matured solution.
Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering available, it is a genuine contender to compete with Salesforce.
They will need much more support, because it is a new thing and it’ll never fail because of productive partners. It will fail if people on the “gemba” don’t adopt it.
There's a loss of overhead on the computing resources in Automation Anywhere. If you have an encrypted bot, the Automation Anywhere software has to read it first, decrypt it, and run it. So there is a potential that, if the logic of the bot isn't good enough, a lot of CPU and memory overload will happen. This is something which Automation Anywhere should look at because it takes a lot of computing resources. I have seen CPUs running at 100 percent.
The main things I've found that could be better are small things that can be annoying when you're using them a lot. I would recommend they add a feature where, if you mark the start of an "If" sentence it will highlight the end of the "If" sentence. That would make it easier to get a better overview.
We would like to see more options for merging and un-merging PDFs. More flexibility there would be good. We've figured out ways around this and, using their software, we've been able to do everything we wanted to do. It just took a bit more time to do it. We were on version 10.5 and in their Bot Store they actually had a bot that did exactly what we wanted to do, but it was for Version 11.0.
We have a few issues which have persisted. These end up restarting the machine. We are hoping in version 11.3 of Automation Anywhere, our compatibility and infrastructure issues will be resolved.
If you work with image recognition and custom objects, there are stability issues.
There is room for improvement when this application is used in a Citrix-based environment.
The schedule queue needs improvement. When one task fails, everything else gets stuck, requiring manual intervention to clear the problematic schedule and trigger the other tasks.
Blue Prism is lagging in terms of artificial intelligence. There is no artificial intelligence in version 4 or 5, which most people are still using as far as I'm aware. To be fair, they do have AI in version 6. Still, it's lagging terribly. Blue Prism is the inventor of the name of the term "RPA," and it's disappointing to see they are sitting around... Cognitive learning, for example, where it can actually follow your movements on the screen, is not there in Blue Prism.
I would like to see bespoke dashboards allow the front-end to display what is required.
The way integration classes are created could be improved.
Rule versioning and deployment to enable parallel development could still be improved
It is still a niche skill and resources are scarce in the market unless big IT companies are involved.
Pricing and Cost Advice
If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to become the costliest tool. There is something they can do about that. The capital expenditure goes out right at the point of buying the tool. For Automation Anywhere, I would need to spend $20,000. UiPath can give me something for $6,000, while Blue Prism will come in at $300,000.
We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a bit lower in some cases.
They give us a good deal on the licensing because we bundle and customize things. If you ask to get a bulk business deal, you will receive more benefit. If you take other products from the suite, like IQ Bot, you can also receive a deal on the licensing.
They're very flexible around pricing and licensing.
Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has.
Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running.
Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even.
Blue Prism is pretty steep compared to the others, much more than Automation Anywhere.
I was not involved in licensing and pricing, but it is worth the cost.
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Also Known As
|Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise||Pega RPA, OpenSpan|
|Automation Anywhere||Blue Prism||Pega|
|Automates webmasters tasks like website maintenance, website testing, data extraction & transfer, website promotions & communications.|
At Blue Prism we developed Robotic Process Automation software to provide businesses and organizations like yours with a more agile digital workforce. A digital workforce that could be more cost effective, that could follow rules-based business processes and interact with systems in the same way that everyday users do. We help you to create a Digital Workforce that is secure, consistent, reliable and scalable. And one that frees up your very best people to focus on the tasks at which they excel. How do we do all of this? We have created Software Robots, what we like to call the Digital Workforce.
With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.
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|East Coast Hedge Fund Company, Kalmar RT Center LLC, TravelPro, The Street, San Diego County, Satellite Information Services, Winter Group Inc., MedAmerica, Rogers Communications, Siemens Healthcare||BNY Mellon, American Express, Pfizer, Shop Direct, O2, Npower||eBay Enterprise, M&I Bank|
Financial Services Firm19%
Financial Services Firm15%
Mining And Metals Company12%
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