Compare Blue Prism vs. Pega Robotic Process Automation

Blue Prism is ranked 3rd in Robotic Process Automation (RPA) with 15 reviews while Pega Robotic Process Automation is ranked 13th in Robotic Process Automation (RPA) with 5 reviews. Blue Prism is rated 7.6, while Pega Robotic Process Automation is rated 7.6. The top reviewer of Blue Prism writes "Helps us with quality-control, compliance, error-avoidance, and time-savings". On the other hand, the top reviewer of Pega Robotic Process Automation writes "Helpful access to the .net framework, and very stable, but difficult to set up". Blue Prism is most compared with UiPath, Microsoft Power Automate, Kofax RPA, EdgeVerve AssistEdge RPA and Kryon RPA, whereas Pega Robotic Process Automation is most compared with UiPath, Salesforce Sales Cloud, WorkFusion, Microsoft Dynamics CRM and NICE Robotic Automation. See our Blue Prism vs. Pega Robotic Process Automation report.
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Most Helpful Review
Joe Karlovich
Find out what your peers are saying about Blue Prism vs. Pega Robotic Process Automation and other solutions. Updated: July 2020.
426,653 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
AA has improved our digital strategy extensively and provided the required leverage to place ourselves above other peers in the O&G Industry. We were able to develop quick digital solutions by demonstrating the ROI and gain momentum by aligning the desired resources & budget from leadership.The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background.We have improved on IQ Bot collectively with the normal Taskbot that we use. How it got started was that we have a lot of scanned documents to input for our solution. So, I used to get a lot of scanned documents, and extracting or reading the data from those has always been a pain area. We always used to bring a manual person in to do it. Once a manual person did that activity, it was brought into Excel where I could run the bot. With the entry of IQ Bot, it now takes care of my scanned documents, which means IQ Bot does the OCR extraction and gives my data to the Automation Anywhere Taskbot. This means no manual intervention and end-to-end bot processing, along with a happy customer at the end of the day. We provide these services to multiple clients, so we have been doing this for all of our clients.Scalability is one of the best things about most of the RPA bots. Once you create one, scalability is just about multiplying them.Bot Insights is the most valuable feature. We don't have to struggle with generating metrics around how the bots are performing. This information coming out of Automation Anywhere is useful to us because of the way the metrics are generated. It inspires confidence from our customers.It is easy to fix bug issues which you encounter in the post-production process.Sometimes the customer will not provide any data. Using Automation Anywhere, we can easily automate to capture the customer data. Then, we can use that customer data inside the Cisco Unified Wire Voice Portal.The most valuable feature is the screen recorder, which helps to automate processes easily.

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The most valuable feature is that people with zero coding knowledge can use Blue Prism very well.It is not just for coders, as you can have a diagrammatic representation of the process.The ease of use is really good because a lot of business people, who have some idea about logic and who can think in logic, can configure things, because there is no coding.With Blue Prism, you automate the back-end processes. Blue Prism is more like service-side automation. It is not off-circuit automation. It is more like attended automation.The most valuable feature is the ability to do surface automation, allowing interaction with legacy systems where terminal emulation is still in use.This solution has increased the speed, accuracy, and happiness of staff involved in the activities for which RPA has been deployed.The most valuable improvement in utilizing process automation is the cost savings, but we have also had cases where the customer experience is enhanced.The most valuable feature is the design studio and its ease of use.

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Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow.The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful.The solution's ability to create adapters quickly is its most valuable feature.The most valuable features are the loops to lookup tables to read the data.The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots.

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Cons
Additional features should involve the Cognitive Section where we need more Advance solutions involving ML & AI.Because we are very new to our process, so we're still sort of working through it.I would like a couple more features where I can talk and the line comes up automatically. I can just put on a mic, like in "Ok Google". With "Ok Google", I can tell it to please open an Excel spreadsheet with the header read. If this is there, then I don't even need to sit on a computer, I can just dictate my commands and it will automatically come up.Some things that I do not see as of today are interactive chat or video interface. These are things that I will look for in future. I saw something like picture recognition, but something like a video or voice recognition is something that I'm looking for in the Automation Anywhere platform as an end user and even as a reseller.Version 11 is a bit heavy. At times, it takes a toll on the computing resources. It consumes a lot for computing power. We have seen multiple instances where computers or the client has crashed because of this particular problem. Automation Anywhere can improve this a lot.MetaBot still needs to be optimized, though Version 11.3 did integrate all the commands into it. We are not able to see all the lines of code which are executed in MetaBot.Our current version needs drag and drop, but that should be in the next release.We need more commands for PDF integration to make it more flexible.

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If this solution had a framework for exception handling then it would be very helpful.The assisted automation functionality needs improvement.Blue Prism has been a little bit slow when it comes to the commitments on their roadmap. They had some delays last year, so I hope they make it up this year... For example, they were launching a Decipher tool. It was delayed by more than a year. It has still not launched.They cannot do assisted automation. That is a drawback because that technology is very old now.I would like to see the vendor improve the efficiency of Blue Prism interaction with applications.We would like to see intelligent process automation that integrates RPA and machine learning.We would like to see some desktop automation, although we have been told that the product is not going to be taken in that direction.A feature that I would like to see in the next release is the ability to easily call on the robots to fulfill part of the process, and be run by the users in the business, where the robot can simply be activated rather than running mass processes from a control room.

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I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation.Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively.The OCR capabilities of the solution could be improved.You cannot use a two-dimensional array to read the data.Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices.

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Pricing and Cost Advice
Costs savings have been seen by employing bots for multiple shifts instead of people.If we talk about the automation RPA. it definitely has worked very well for us. I'm talking about giving good savings, about more than 180 FTE savings, after implementing more than 200 plus bots. It has worked well. As an organization, it has supported us very well, and also for our customers.It saves on the quality of work, because the quality can be bad when somebody's doing it. If a bot does the work, it's faster and comes with good quality. These are two important things along with the cost saving in the long run. That's where the value is.We have seen ROI on one of the process, but not on the other processes yet.The licensing cost is approximately $4,000 USD, which is a seed license.The certifications are free of cost.There are a lot of savings in terms of effort and time as well as costs. Automation Anywhere automates a lot of processes. It allows an organization to save the efforts of a lot people. It saves a lot of time because people can't work a whole day (24/7), but Automation Anywhere bots can.We are interested in saving manual engineer man-hours. So far, we have saved $100,000.

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The licensing fees are low compared to other tools.Our licensing fees are approximately $5,000 USD per year.The pricing is really good for an enterprise-level solution. It's quite scalable and it's quite comparable with the market.Compared to other tools on the market, it is one of the most expensive.Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees.We really don't bear the costs. The cost is borne by the customer. It runs into about $100,000 per year per customer for Blue Prism. We normally budget around $30,000 for the first year for the hardware, setup, and people cost.Blue Prism is pretty steep compared to the others, much more than Automation Anywhere.

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Popular Comparisons
Compared 44% of the time.
Compared 35% of the time.
Compared 5% of the time.
Compared 3% of the time.
Also Known As
Automation Anywhere, Testing Anywhere, Automation Anywhere EnterprisePega RPA, OpenSpan
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Automation Anywhere
Blue Prism
Pega
Overview

Automation Anywhere is the world’s largest provider of robotics process automation (RPA) software and the pioneer of the intelligent digital workforce. Over 1600 of the world’s leading enterprises deploy 1,000,000+ bots on the Automation Anywhere platform to automate their business processes in banking, finance, insurance, technology, telco, logistics and other sectors. Automation Anywhere has a global reach with 1600 employees and 500+ global partners that deliver products and services in over 90 countries.

In this digital era where start-ups are constantly disrupting markets, only the most agile and innovative enterprises survive and thrive. At Blue Prism, we pioneered Robotic Process Automation (RPA), emerging as the trusted and secure intelligent automation choice for the Fortune 500 and public-sector market. Now we bring you connected-RPA supported by the Digital Exchange (DX) app store—marrying internal entrepreneurship with the power of crowdsourced innovation.

More than 1,000 major enterprise customers leverage Blue Prism's Digital Workforce, empowering their people to automate billions of transactions while returning hundreds of millions of hours of work back to the business. Visit www.blueprism.com.

With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

Offer
Learn more about Automation Anywhere (AA)
Learn more about Blue Prism
Learn more about Pega Robotic Process Automation
Sample Customers
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest DiagnosticsCoca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land RovereBay Enterprise, M&I Bank
Top Industries
REVIEWERS
Financial Services Firm28%
Manufacturing Company15%
Software R&D Company11%
Pharma/Biotech Company10%
VISITORS READING REVIEWS
Software R&D Company42%
Comms Service Provider11%
Financial Services Firm6%
Media Company5%
REVIEWERS
Comms Service Provider15%
Energy/Utilities Company15%
Financial Services Firm15%
Pharma/Biotech Company15%
VISITORS READING REVIEWS
Software R&D Company42%
Comms Service Provider10%
Manufacturing Company6%
Financial Services Firm5%
VISITORS READING REVIEWS
Software R&D Company41%
Comms Service Provider12%
Retailer6%
Financial Services Firm6%
Company Size
REVIEWERS
Small Business9%
Midsize Enterprise10%
Large Enterprise80%
VISITORS READING REVIEWS
Small Business9%
Midsize Enterprise18%
Large Enterprise73%
REVIEWERS
Small Business22%
Midsize Enterprise4%
Large Enterprise74%
VISITORS READING REVIEWS
Small Business6%
Midsize Enterprise9%
Large Enterprise85%
REVIEWERS
Small Business14%
Midsize Enterprise14%
Large Enterprise71%
Find out what your peers are saying about Blue Prism vs. Pega Robotic Process Automation and other solutions. Updated: July 2020.
426,653 professionals have used our research since 2012.

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We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.