Pega Robotic Process Automation Competitors and Alternatives

Get our free report covering UiPath, Blue Prism, Automation Anywhere, and other competitors of Pega Robotic Process Automation. Updated: January 2021.
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Read reviews of Pega Robotic Process Automation competitors and alternatives

Shashi Singh
Director of Shared Services Automation and AI at Virign Media Business
Real User
Top 20
Oct 30, 2019
Scheduling features prioritize work and queuing systems to make sure they're at the right points in time

What is our primary use case?

We use UiPath primarily to drive efficiency within the company and introduce a new technology, which is only going to become more popular and more prevalent in the industry in the next few years. At the moment, we use Orchestrator, Studio, and unattended robots. We invested in an RPA solution because competitors were doing it. They do it because it's the next wave of this industry, the fourth industrial revolution. Everyone's saying that you can't escape it. It's also because our company, in the shared services department, is thinking about how to challenge our existing models. Traditionally… more »

Pros and Cons

  • "The main value within Orchestrator is definitely the scheduling aspect. That includes the way you can prioritize work and use queuing systems to make sure they're at the right points in time, as well as whether they'd be long term related, especially if we're looking at finance."
  • "One of the issues is with the acquisition of new types of software and new companies. It's important to introduce process documentation and make sure that it's not just making it look like UiPath products, but making it feel and act like one to us. They need to make sure it's embedded and the integration is seamless. They should just keep improving how easy it is to use. I think it's very good already, but there's always room for improvement."

What other advice do I have?

Do what you would normally do with any vendor. Check out the competition and see what is right for your company. I'll be shocked if you don't think that UiPath is the best because there's a reason why it's at the top of the Gartner reports all over the shop. It's got great user feedback on places like IT Central Station and other review boards. There is absolutely a reason for that. Also, assess the other values that you place importance on. It's not all about costs. Cultural fit was a massive deal for us. What would you envision your company looking like with the uptake of automation? Is it a…
Vijay Moorthy
Senior Business Analyst and Consultant at a computer software company with 5,001-10,000 employees
Consultant
Top 20
Dec 21, 2020
A valuable enterprise-level tool with the highest level of security, good scalability, and an option to code separately and write a script

What is our primary use case?

Our use cases are account receivables and account payable. In insurance, our use cases are for vetting beneficiaries, upgrading client portfolios, and updating customer's policies.

Pros and Cons

  • "The entire tool is valuable because it is an enterprise tool. It is on par with other tools like Automation Anywhere or UiPath with the OCR/ICR facilities, analytics, and the entire package for enterprise-level security. It has the highest level of security as compared to any other tool."
  • "There are a lot of things coming up, such as Discovery Bot and Process Discovery. A lot of other aspects are also maturing. We have definitely started using it for our clients, and it is maturing as a solution, but it is all about how you integrate the enterprise with all the automation projects, such as your chatbot, Conversational AI, and robotics. How they are integrated and talk to each other creates a very good business case with all three aspects. The next level should be about integrating it with other automation tools as well. It can have integration with other tools or automation projects, such as your chatbot, Conversational AI, and robotics."

What other advice do I have?

You should suggest a tool only after you study the architecture of an enterprise. Every tool has its own features, upside, and downside. It is not about necessarily going for Blue Prism, Automation Anywhere, or UiPath. For implementing a solution, you definitely need to look in the market to find out what suits you. You can then go for it. Blue Prism, Automation Anywhere, or UiPath are on par. There is not much difference in those tools at an enterprise level. The early development cost and the cost of the platform differ in these three tools. There are some clients who say that "We want only…
Vince Marion Espinosa
Software Engineer Analyst at Accenture
Real User
Oct 25, 2020
Saves us time, reduces errors, well-priced, and customer support responds quickly

What is our primary use case?

Automation Anywhere is being used as a solution in creating robots, which imitates mundane tasks and simplifying business processes all across different divisions and departments that fit their process needs. This solution greatly helps us reduce repetitive human effort and turn them into more productive resources for the company. Automation Anywhere also helped in turning complex processes into possible solutions, which greatly reduces production costs, also allowing employees to do more and enjoy more.

Pros and Cons

  • "Simple processes such as tracking, logging, and data consolidation are now automated, which helps us focus more on doing tasks that are impactful and more important."
  • "Automation Anywhere can be improved with respect to the user-friendliness of the interface because most of the competitors are now using a flowchart-like structure, thus making it easy for anyone to learn and study it."

What other advice do I have?

This solution is worth considering for medium to large-scale companies looking to automate various processes.
reviewer1412862
Senior Director at a tech services company with 51-200 employees
Real User
Dec 31, 2020
Stable with good cross-integration between modules, but the training needs to be improved

What is our primary use case?

I am an RPA developer and I also teach it at the local university. I use a variety of RPA products, and the Edgeverve AssistEdge Cloud RPA is one that I have experience with.

Pros and Cons

  • "I would say that the cross-integration between different modules, such as between the OCR, RPA, and ML, is the most valuable feature."
  • "Better training and better accessibility of the tools are the things that need to be improved."

What other advice do I have?

The suitability of the RPA solution that you choose often depends on the application or the industry that it is being used in. When you look at reports on where certain products are being used, you can start to see that a lot of these platforms have niches, and it is for a good reason. That is also why developers should be familiar with more than one type of RPA product. I would rate this solution a six out of ten.
Eric Espino
IT Manager at a manufacturing company with 51-200 employees
Real User
Top 20
Nov 8, 2020
Easy to learn and comes with abundant learning material but needs support for industry-wide standards

What is our primary use case?

We started using it just three months ago. These three months also include doing the proof of concept. We use it for IT operations where users can request for a software push by using a Microsoft Office 365 form. Using Forward Automate, I initiate the process. I have another department that is using it for requests for the PC team or for a contractor's visit to the main plant here in Panama.

Pros and Cons

  • "It is basically free for me because it comes with my Office 365 subscription. The main feature is that there is abundant learning material on platforms like YouTube. You can find information about whatever you want to be done in Spanish or English without a problem. It is very easy to learn. Users can start using it on their own without any former training, which is something I like about this solution."
  • "It would be good to have some kind of on-premises solution for BPMN users, but I don't think Microsoft will ever go back to the on-premises solution. They all train their clients to use their online services. It is easy, but it doesn't follow the industry-wide standards. I can only use the processes that Microsoft gives us. I can't map a business process by using other standards or notations, such as Business Process Management (BPM). I have to use whatever Microsoft gives us. I would like to have support for some standards because if we decide to use another BPM tomorrow, we will have to remap everything in notation to transfer from this solution. This is the only block or obstacle that I see in using this solution. It is closed in its infrastructure."

What other advice do I have?

We have just started to use this solution. The next step is to have a dashboard to polish the KPIs from the data stored through this application. I would suggest using this solution if you don't have any budget restrictions for automating processes. If you are a subscriber of Microsoft and you use Microsoft Office 365, I will advise using it right away. If you have a budget and you want a solution that designs specifically for business profits, I will suggest implementing some other solution such as the one from Pega systems. I would rate Microsoft Power Automate a seven out of ten.
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