We performed a comparison between BMC TrueSight Server Automation and vCenter Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"Mobile device management is most valuable."
"It is very easy to use. It has a very easy interface."
"Intune enables us to manage our devices from anywhere."
"A great solution for anyone wanting a modern endpoint device management solution."
"Maturity makes it a stable product."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"The best feature of the solution is patch automation."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"Technical support is good."
"There are a lot of useful features, such as DRS, ease of use, and many configuration options."
"vCenter is very easy to use if you have good skills. It takes a little time to configure everything. It is template-based, so you click, click, and then reboot. It takes 15 minutes."
"vCenter Configuration Manager is a stable solution that is very easy to manage and deploy."
"The clustering part and the load balancing part are most valuable."
"My experience managing virtual environments using vCenter Configuration Manager has been quite smooth. Over time, I've observed that there's been a significant local competency built around the product, especially in India, where ESXi and VMware dominate the market. It's evident that vCenter Configuration Center is the preferred management tool in this context, and it's relatively easy to find expertise in the market."
"Stability-wise, I rate the solution a ten out of ten."
"There are a lot of features, but I've found vMotion and VRS most valuable."
"The online configuration, especially in the latest version, is very good."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."
"The pricing could be improved."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"We would like to see this solution handle more multitasking."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"Resource management on the base servers is sluggish and could be improved."
"The only challenge my company faces with the solution in relation to the customers is something that is directly related to the tool's pricing."
"There isn't a clear document covering all the errors. It would be helpful if the company provided better documentation for solving issues."
"The cost of this solution should be improved."
"The licensing model has shifted from socket-based to core-based licensing, resulting in increased customer costs. Moreover, if a customer utilizes software like VMware, which integrates seamlessly with ESXi, it becomes even more challenging to consider replacing ESXi. Hence, many customers, particularly in India, are actively exploring alternatives."
"vCenter Configuration Manager could improve by having more integration."
"The technical support is not as responsive as it could be. They are slow to respond to our issues with a resolution. There should be online chat support added."
"The product's high price is an area with certain shortcomings where improvements are required."
"It would be better to integrate this infrastructure with native cloud environments, but we can't do it. We are trying to improve our experience by converting our infrastructure through virtualization on native cloud environments and workloads."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while vCenter Configuration Manager is ranked 10th in Configuration Management with 50 reviews. BMC TrueSight Server Automation is rated 8.2, while vCenter Configuration Manager is rated 8.6. The top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". On the other hand, the top reviewer of vCenter Configuration Manager writes "A solution with a range of functionalities and several pricing plans that suit your needs". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas vCenter Configuration Manager is most compared with Microsoft Configuration Manager, Red Hat Satellite and BigFix. See our BMC TrueSight Server Automation vs. vCenter Configuration Manager report.
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